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TeePublic

How would you rate TeePublic?
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Ohio
1 review
0 helpful votes
Follow Amanda L.
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Very generous
June 30, 2020

I received my order but sadly I ordered the wrong size. The company generously offered that I keep the original shirt and are sending me the new size. Now that is customer service!

Date of experience: June 30, 2020
California
1 review
0 helpful votes
Follow CINDY P.
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I ordered two shirts from TeePublic and did not property estimate the correct size that I needed.
When I received them I realized my error and promptly contacted TeePublic through email and quickly received a response.
They offered to send me another two shirts in the larger size and did not even require me to return the other ones I had incorrectly ordered.
THEN, as luck would have it, the color I requested was out of stock and I received the replacement shirts in the wrong color.
AGAIN, I contacted customer service and they promptly ordered me another two shirts in the different size that would suit my needs.
They still did not require me to return the incorrect shirts and told me to wear them, donate them or share them with others.
I honestly cannot say that I have NEVER received better customer service from any company I have ever dealt with.
They were prompt, courteous and incredibly helpful.
I would not hesitate to order from them again.
Thanks again for your help and fantastic customer service and product.

Date of experience: December 8, 2020
Georgia
2 reviews
0 helpful votes
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Return
March 14, 2022

Bought a a t-shirt it was the wrong size snd the CS people did a great job fixing the issue. They are professional and took care of it in one day. I would highly recommend this company.
Emily Kliemt

Date of experience: March 14, 2022
Pennsylvania
1 review
15 helpful votes
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Awesome Experience!
October 8, 2020

Id been searching for apparel that represents my unique skin. You see I have vitiligo and I've had it since I was 9 years old. I'm now 53. So when I came upon Teepublic I was excited to see that they had apparel with vitiligo images that I feel express Vitiligo in a unique and encouraging way. The fact that they represent independent artist was a major plus. I inadvertently order a large in the t-shirt I ordered and it was a bit tight so I wrote to see if they would kindly exchange it and I got a quick response saying that they would not only exchange it but to keep the original shirt and to donate if I like. I was totally blown away by the kindness of this. So currently I'm looking to donate the shirt to a female who has vitiligo. Also shipping was quick. They said standard shipping is 8-12 days I thick but it came sooner than that. I ordered a tee shirt and hoodie the XL hoodie fits perfect. Kudos to Teepublic! I can't wait to order again. I'm waiting to receive the new t-shirt and when I receive it I'll update this post.

Date of experience: October 7, 2020
Indiana
1 review
0 helpful votes
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Slowest shipping ever
December 21, 2023

If you paid for fast shipping don't they take your money and don't ship the service you paid for so save the time and money and find a better company I will never use this company ever again

Date of experience: December 21, 2023
Massachusetts
4 reviews
8 helpful votes
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Super service
April 30, 2019

Great service. Great quality products. I love the shirt design. The shirt was better than I expected it to be. Order was delivered on time. Will order more soon

Date of experience: April 30, 2019
Oregon
1 review
0 helpful votes
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Customer service was amazing! There was a problem with my order and customer service resolved it quickly and more than made up for it. I would order again, thanks!

Date of experience: June 26, 2020
Texas
1 review
0 helpful votes
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Crappy customer service
December 18, 2020

Don't bother they are lazy and worthless stoners. Ordered on November 30th they keep losing my order. I will make sure to spread the word of how crappy they are

Date of experience: December 18, 2020
Texas
1 review
0 helpful votes
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I ordered a shirt off teepublic and it was super blurry and it had a hole in the printing. It was $7 shipping and it was a waste of $7 and time. Do not buy from here.

Date of experience: August 9, 2021
Alabama
1 review
0 helpful votes
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Awesome!
July 11, 2020

Ordered the wrong item and they just sent me the correct size for that item at no charge. They didn't even ask for the item I ordered wrong they just asked me to gift it.

Date of experience: July 10, 2020
Massachusetts
1 review
1 helpful vote
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I bought a tee at the end of November so it could come for Christmas as a gift. I STILL HAVENT RECIEVED IT! Every single day i check the tracking and every day it gets further and further. It always says it's going to be here the next day and then pushes it. I'm so extremely unhappy with this and frustrated, i don't even know if i will ever receive this shirt. It is now January 5th and i have a feeling i won't get my money back. This must be a scam. DO NOT BUY FROM HERE YOU WILL NEVER GET IT!

Date of experience: January 5, 2022
Massachusetts
1 review
0 helpful votes
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I ordered the wrong size and customer service solved the problem with ease. I am pleased with the product and the service. I will recommend this company To my family and friends.

Date of experience: November 9, 2021
New York
1 review
1 helpful vote
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Trouble
September 15, 2022

Never done business with this company. But they send me messages and emails everyday. I have asked them to stop sending emails and messages but they keep sending them

Date of experience: September 15, 2022
Canada
1 review
0 helpful votes
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I've tried many times to cancel my order and it's not working I've emailed them to cancel my order I would really like for them to send me my money back and cancel my order it took over $417 out of my account I want it back! I will SUE THEM if I don't get my money back

Date of experience: November 17, 2022
Florida
2 reviews
0 helpful votes
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Order
July 20, 2020

I did not order a tee shirt from them and I was charged for one. Nothing I would ever order. I contacted them twice and have not heard back from them.

Date of experience: July 20, 2020
Pennsylvania
1 review
0 helpful votes
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Poor Quality Print
June 12, 2020

I put an order in for a hoodie back in April and only recently received it in June. I understood the situation with COVID caused massive delays and that is ok. What isn't ok is the fact that my product was crammed into a plastic envelope and only received a short receipt of what it was. The picture on the hoodie seemed blurry and the print itself was extremely tacky to the touch. I hung the hoodie up for a while thinking the tacky would go away if it cooled down. A day later it did go down so I wanted to get it washed. Just like the label inside said, I put it on a cold wash with All Free and Clear detergent and washed it by itself on a gentle cycle. Attached is the photo of what the hoodie came out looking like; the ink has cracked and peeled off in places. I had to clean my washer out but I'm still finding speckles of white on clothing.

For how pricey this product was, I expected more. Already sent a ticket in at the time of this happening (June 5th) and nothing has come about it. I wouldn't recommend ordering from here if quality is going to be such a hard gamble.

Date of experience: June 12, 2020
TeePublic R. TeePublic Rep
over a year old

Hi CC,

Samuel here, from TeePublic.

I'm so sorry about this disappointing experience. This is not acceptable, and far below the standards we set for ourselves. I'd like to investigate further and make this right for you. If you get a chance, please message us via our contact page: www.teepublic.com/contact

Mention that Samuel responded to your review on sitejabber, and one of our team will get back to you as soon as possible.

Cheers,
Samuel

Georgia
1 review
1 helpful vote
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Quick and Responsive
October 27, 2021

I never received my package due to UPS, and the customer service that I received from Tee was phenomenal. Hands down, best customer service experience that I've had for quite some time.

Date of experience: October 26, 2021
Texas
1 review
1 helpful vote
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Highly Recommend
July 7, 2021

In addition to the countless number of designs, ranging from Vintage to current themes the prices are very reasonable. And delivery times and service are top notch. No Jabroni's here.

Date of experience: July 6, 2021
Austria
1 review
14 helpful votes
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ATTENTION DESIGNERS!
September 13, 2018

ATTENTION DESIGNERS! Teepublic blocks your account without telling you the reason. Even if the designs are completely designed by youself!
The problem: Designs that are online, stay online - you can't take them down anymore!
When contacting them, they completely ignore you - Teepublic keeps on selling YOUR PROPERTY and you can't do anything about it!

Date of experience: September 13, 2018
GB
1 review
0 helpful votes
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I recently bought a t-shirt from this company but unfortunately it was the wrong size. Tee Republic acted swiftly and professionally in rectifying issue.

Date of experience: October 29, 2021

Overview

TeePublic has a rating of 2.7 stars from 2,316 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TeePublic most frequently mention business days, poor quality and credit card. TeePublic ranks 7th among T Shirts sites.

service
898
value
870
shipping
861
returns
690
quality
831
This company does not typically respond to reviews
+476