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TeenSafe has a rating of 2.11 stars from 133 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about TeenSafe most frequently mention customer service, free trial, and credit card problems. TeenSafe ranks 104th among Parenting sites.
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What can I say, been using it for 3 months now and have a great experience with this app. Am not a computer literate, but this app has helped me to keep my kid safe in this crazy modern world full of weirdos. With this app, I can track every step he takes and allows me to pause his phone and even lock it. I recommend this app to every parent looking forward to keeping their kids safe. TeenSafe is a great solution! Thanks for you great help TeenSafe.
This company is a scam do not buy! You have to buy the product and then it is uninstallable on iPhone. Spent time with apple upper management who said what teensafe was asking for is impossible. Then teensafe won't give a full refund and don't have a phone number to call.
I use this app to help me keep "an eye" on my youngest daughter who is 13 and loves to play on her phone. She just changed schools and is meeting new friends, and as a parent I like her to be social, but it always makes me uneasy to not know who she is hanging out with after school before I get home. The app works fine, but I would make it easier to navigate.
I like the fact that I can review my daughter's text-- including her deleted texts. That is incredibly helpful.
However, the fact that they don't allow images to be displayed drives me CRAZY. The explanation they give on their site is weak. "Maintain consumer confidence and protect kids and families." What? That is why I have this app-- to try to protect my child. There could potentially be VERY inappropriate videos, images, etc that my daughter could be exposed to. I am very happy with the ability to monitor texts but I'm starting to wonder if $14.95/month is steep if I can't get a full picture of what she's involved in and exposed to.
Shelby,
We share your frustration on not being able to help parents with the important service of monitoring photos. Each state has differing laws regarding storing and sharing potentially illegal photos of minors. We recommend parents review the laws in their state and talk to their teens and tweens as the kids may be placing themselves in legal jeopardy for keeping and sending inappropriate photos. Unfortunately, these laws can also apply to TeenSafe. We understand how challenging it is to be parents in this digital era and appreciate your being a digital safety savvy parent. Best, the TeenSafe team
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TeenSafe created the first parental iPhone monitoring solution and is the iOS and Android service of choice amongst families, with over one million sign-ups to date. TeenSafe? ۪s secure technology provides parents with the tools to safeguard their childr...
Appreciate your input, Kevin. Technologically what we do is difficult. We agree and wish it could be easier to navigate.