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Ted Baker has a rating of 1.41 stars from 58 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Ted Baker most frequently mention customer service, credit card, and last time problems. Ted Baker ranks 272nd among Designer Clothes sites.
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Have used Ted for years and even if there is an issue (which is very rare), customer services are very polite and handle it quickly. Done several orders with them this month alone for Xmas pressies and am very happy with them as a company. Their quality as well is super :D A big thank you to Ted's staff x
I ordered online five items at Ted Baker's website. Two packages were delivered to my home by UPS. The company UPS shared a photo with me to confirm the delivery, and I have a video as well from my Nest cam. The problem is that one of the five items that I ordered is missing. The bag EVYDAY in brown color was not part of the shipment in either packages. I have contacted Ted Baker via email twice with no answer so far. I also called them several times but no one answer the phone either. This is not a serious company. What kind of company steals products from their customers? If I don't receive a refund for the cost of the item missing in my order, I'll involve the bank behind the credit card I used to purchase online, and I'll file a case in small claims court in California. Stay away from Ted Baker, this company is full of thieves and scammers.
Have used Ted for years and even if there is an issue (which is very rare), customer services are very polite and handle it quickly. Done several orders with them this month alone for Xmas pressies and am very happy with them as a company. Their quality as well is super :D A big thank you to Ted's staff x
I was upset at first for the slow response times from Customer Service, however, now at the time of writing this review, they have resolved my issue.
Very pleased with their service, had a my daughter s wallet from John Lewis and my daughter she just kept in side the wardrobe hardly used but she felt it is bit faulty, So we took it back to Ted-baker s shop and explain it all, I couldn't believe it they didn't say anything, told us to choose any other wallet happy to exchange or refund. This is you call a best customer service. Their staff inside the store or online very polite kind and helpful, so definitely recommend Ted-baker. Beautiful people from their hearts.
I recently brought a makeup bag and pencil case from Ted Baker.
The delivery time was really quick and they arrived in a big, pastel coloured, pretty box with a pretend stamp, writing and printed wax seal. The box is now siting on a shelf in my wardrobe.
The products are pretty as always from Ted Baker, although expensive for what they are (makeup bag £29.99 and pencil case £22).
Overall it was a good purchase with a quick delivery time.
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Designer clothing and accessories for men and women
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