- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.
Claim Your Business
Tbi-pro has a rating of 2.67 stars from 3 reviews, indicating that most customers are generally dissatisfied with their purchases. Tbi-pro ranks 237th among Lighting sites.
Great company, great service, when registering a purchase on the company's website, the warranty is extended to 5 years
In 2020 I bought a 100' expandable hose with a 5 year warranty ($60), and a few years later it sprung a few pinhole leaks around the connector. I tried to contact the company by email and phone a number of times, with no response. I know I have the right email because they emailed me when I bought the hose to assure me they had activated the warranty. I guess they just don't stand by their commitments. Unfortunately.
Great company, great service, when registering a purchase on the company's website, the warranty is extended to 5 years
In 2020 I bought a 100' expandable hose with a 5 year warranty ($60), and a few years later it sprung a few pinhole leaks around the connector. I tried to contact the company by email and phone a number of times, with no response. I know I have the right email because they emailed me when I bought the hose to assure me they had activated the warranty. I guess they just don't stand by their commitments. Unfortunately.
Tip for consumers:
Don't expect them to honor any warranty, or even communicate about it.
Products used:
expandable hose.
Bought 2 of these 50 ft. Expandable hoses. 1 in 2019 and 1 in 2020... both sprung major leaks just after the 1 year warranty was up. I bought them thu amazon... I had paid a couple of bucks for insurance on 1 of them which helped get money back on it. Emailed the company and they said it was out of warranty and basically nothing. I left a review which I just told the facts on amazon and they emailed back that they would not post my negative review. I just think that doesn't make sense. The TBI -Pro hose seems very well built but both sprung a major leak or hole where it attaches to the water supply. I would stay away from this company unless you get a second year warranty... Dave E
Tip for consumers:
The reviews from purchasing site may not be all honest reviews.
Gain trust and grow your business with customer reviews.
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.
