TBdress

I ordered a "Wedding" dress and it took over TWO MONTHS with their standard shipping to arrive to me. And when it did it looked nothing like the picture. It was poor quality, see through, and ugly. I immediately wanted to my money back and while I will say their customers service is responsive it took 50 emails and me paying my own return shipping to get my money back. My experience was terrible, I would never recommend anyone purchasing from this company.

I'm Stephanie and my second time purchasing on this website, this is a trash one, dresses came poor fabric/ they toke 2 months to ship items, receive some of them in 3months/ and the rest of items have been sold out and they refund half of money said that I used discount. I never used any discount at all. Now it's too late I think to discuss with my bank. But I'll call my bank anyway.
Worst worst don't lose your time and money.

I ordered and took so long to arrive And when i did receive it looked nothing like the picture. It was poor quality, uncomfortable itching fabric. I immediately wanted to my money back and customers response it is unacceptable it took several emails until I got one reply but still did not get the refund me or at least send me the return address. My experience was terrible, I would never recommend anyone purchasing from this company.

If it is too good to be true then it is. Purchased dress for 208.59 for wedding. NEVER received dress and asked for refund. Have not received to this day!

My wedding will be in may. I bought my wedding dress in January. After two months I received an email that they had already delivered my dress a week ago. I never saw the dress. Unfortunately I didn't get it! I don't have money to buy another one and I don't know what to do. Please do not buy from this site! They deceived me.

Save your money! This is a Chinese company. None of the supposed discounts are real. The quality of the merchandise is of the absolute lowest quality; cheap materials & poor craftsmanship, if you can even call it that. Black oil droplets on all garments. Just an all around nightmare! Please, please do not believe the photos you see or the fake reviews! I even paid to return the merchandise to China, never received a refund and Citibank did not stand behind me after 30+ years as a cardholder.

Before purchasing wedding dress I messaged company and they advised was returnable. Dress was not as pictured or fit right so asked to return. They denied my return for weeks. Filed a complaint with better business bureau and then they offered me $130 from the $226 I paid if I returned. I returned 2 months again paying for shipping to China out of pocket for them to still not provide me a return. I've never had a more awful shopping experience especially as a new bride. Put a damper in my finances and spirit and I do not recommend this company.

$#*! quality. Not close to pictures. Worst material. Returned it and never gave my money back. I still write them but never receive an answer. SCAM.

Took my money. No outfit received. No responses to multiple messages
This was Jan 2023
Don't touch them with a barge pole

Tb dress is a scam.so many times they $#*! up my order. They always rip you off…. Waiting for long time for my package. I ordered 7 of november 2021. Till february 2022 the package not arrive and cant be tracking, and suddenly they said the dress out of stock (they mistake)but then they refund the money not full amount of the dresses.im very piss off and im gonna delete the app soon and will never order anymore from TB dress. May 2022 im not even get my refund money yet…

Placed my order on November! It has only shipped in February and today is April 9 and I never receive my order. Try to get in contact with the website and ask them to track it but they did not even did so! Idk know if I will get ever my money back or the cloths but honestly just don't buy from this shore! It is a waste of time, waste of money and stress that could have been avoided! And one of the dresses I received from a previous order was honestly ugly

My order ******* is stuck in "generated" status over a year later. I've never received a response to my email inquiries. Calling is out of the question as they only provide an international dialing number instead of toll free. I'm totally disappointed! Buyer beware!

I watched tracking proceed normally ending with "delivered" and "package in place."
Where this item was delivered and in what place is a mystery. Customer service is unresponsive to inquiry. Lesson learned…

I order my wedding dress and was told that it will arrived on time, paid expedited shipping and included a note and still didn't get it. I tried getting a refund for the order and they insist for me to wait 10 additional days and a $10 USD discount. Getting the dress after my wedding? How does that help? Very dishonest site and won't reply to message until weeks after. DO NOT TRUST! I'm still waiting for the refund and never got the dress...
Here is proof of the messages!

I ordered a beautiful shirt from Theresa 4 months ago. I have yet to receive it. I emailed customer service several times and was promised the order would be taken care of. It hasn't. I have now asked for a refund and we'll see if I get my money back or not.

I do not recommend this company at all. Think twice before you order.

It is clear this company pays people for reviews. I would like to give them zero stars. I ordered a romper and shoes 8 months ago and never got it. After a month of waiting, I contacted them and they said the item was returned to them. They didn't say why. They tried to offer me credit which I did not want. They won't return my money. $112.46 wasted. It is a SCAM.

Shoes are very cheaply made and didn't even come with laces. Shoes like this in the US might be $5, but these were $45. I would expect real soles, not something similar to foam for that price. I emailed requesting info to return and haven't received a response (it's been 5 days). Guess I'll be disputing with Visa. The shirts were poor quality as well. I didn't even take them out of the bag because they looked so cheap.

Ordered leggings in February and have not received them nor have I gotten the refund promised in April. It has been one excuse after another and one poor offer after another. Communication is very slow. I have been give the run around for 3 months now.

Dress was very low quality, and looked absolutely nothing like the image that was displayed. I the dress has 1 layer of silk that was basically see-through then a cheap mesh material over that. When I called customer service to get a refund they told me I could keep the dress and they would give me 8 dollars back! (I payed $65) when I stated that I would like a full refund they said I could send it back and they would give me the proper amount but i would have to pay for return shipping. Overall I wouldn't trust this site. I was very disappointed.

Customer Service will not provide information on how to return items, they will insist on giving you $10 off or a discount on another purchase. Very dishonest business practices. They refused to cancel my order after 30 days of not shipping the order then shipped it partially a week later and no refund for item not shipped. If you like the product then no problem but should you have to return they will hold you hostage and not allow it. Be Aware!

After confirming the order by them, it wasn't shipped 40 days, after that i was told this item is out of stock now, you can order new item, I asked for refund, they said: we don't refund you the total amount and it will be partially or you can change the order.
I trusted them and ordered new one, the price was $6.00 over the old order. Although they had told me you will receive 10% discount, they did not give any discount and charged me full price. New items arrived; it was the worst dress I've ever bought. I started returning process. They did not help at all as expected.
Instead they did insist on giving me $10 off to keep the dress, I accepted, but they never reverse the $10.00.
Very dishonest business. They refused to cancel my order after not being able to ship, no refund, no discount that mentioned, not $10.00.
Don't trust this site. They are bunch of crooks.

I ordered a winter formal dress & Crystal tennis shoes - the dress came 4 weeks late after paying expedited shipping & I NEVER received the $100 Crystal tennis shoes. I contacted customer service they didn't reply for over a month - they told me they would give me $77 refund & I would have to pay shipping back to China! No mention of my never received Crystal tennis shoes! Disgusting - They are a Scam! DO NOT shop here!

I ordered a dress and a beanie from TBDress on Nov. 17. It was late, arriving a week before Christmas. Compared to the online image, the dress was not as pictured. The fabric was cheap but it would have still been useable had the breast cups not been sewn so far up the bodice it covered my collar bone instead of covering my breasts. I immediately requested return the day after it arrived. My attempt to return the faulty dress was a real hassle. First they asked me to take photos, then offered $25 back for me to keep the dress and said because it was too expensive for them to take a return so their return policy is BS and they want to charge a restocking fee on a faulty dress. I declined to pay it. I advised them that the dress was not wearable, sent them photos of the faulty sewn dress. They gave me the run-around. I had to get PayPal involved and was able to return the dress and did so according to their instructions. However, it is stuck in customs in China for some reason. I will update this review on the outcome but my recommendation is not to order anything from this retailer unless you are a seamstress or prepared to pay a tailor to make corrections. You get what you pay for. Oh and the beanie? The top of the hat is open. It is a sleeve. Lot of good that is in the winter time (eye roll). I kept it as it is easy to sew it closed, but really, do you want to buy items that you must repair before you can even wear them? Definitely not worth it for me and I paid for the postage back and I don't think they're going to cover it. UPDATE: PAYPAL REFUNDED MY ORDER AS TB DRESS DID NOT RESPOND TO THE RETURN.