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TaxSlayer has a rating of 1.6 stars from 46 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about TaxSlayer most frequently mention customer service problems. TaxSlayer ranks 44th among Tax Preparation sites.
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I have been using TaxSlayer for years and am extremely satisfied with this service. Easy to use, accurate and friendly and knowledgeable Customer Service. No long waits, willing to research answers to difficult questions. Great job!
The site tells me I need to finish my return which I know damn well was submitted and when I go to 'finish' it, it says I can't because my ss number had already efiled. Seriously... screen shots below. Oh and it says refund of 0 and it is over 2000. Worthless piece of crap software. If you want to sit around and wonder wtf if going on with your return since they give two different messages, then this is the program for you. I will never use this crap again.
I have used them in the past and it works okay for the most part. As you move up and have more tax clients, it makes sense to find something that more suited for the practice,
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Simple. 100% Accurate. Maximum Refund Guaranteed. #SlayIt
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