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TaskRabbit has a rating of 1.46 stars from 714 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about TaskRabbit most frequently mention customer service, credit card, and next day problems. TaskRabbit ranks 65th among Service Marketplace sites.
This company does not typically respond to reviews
Worst service, taskrabbit's contractors are scammers. They just charge card, no matter the taskers completed the work or not. This plumber Victor doesnot know how to fix kitchen sink disposal, he could not finish the work. Infact he messed up everything. My card details were there in taskrabbit app, so he just charge my card without complete the kitchen sink disposal task/ plumbing
Ikea recommendation for self assembly wardrobes. The sensor light should go off when door closes...it doesn't. One handle not put on...I would need to drill hole myself to do...the worst of it he's made to holes in 2 doors by error and patched it up with white plastic dowels. Task Rabbit have offered me £38 credit to get another tasker out! What a con. Do not use at all. And I have no means of contacting the assembler as this can only be done via TR platform
I used it twice, each time the task was doing a couple merch pickups for me and delivering them to my house. Very basic stuff, obviously. Both taskers were timely, professional and everything was delivered as expected. I knocked one star off because one tasker was, I assume, filling out a couple other tasks because what should have been a 30-45 minute task turned into 80 minutes. I didn't get charged for 80 minutes, btw. I got charged for 30. I knocked a star off because of the excessive time on that particular task.
I couldn't imagine using this service for something like drywall work, electric work etc. I would suggest something like thumbtack for those types of needs.
I
Signed up 3 weeks ago to be a Tasker. Responded 2 weeks ago and asked me to Verify which I did right away. Now nothing. 3 emails and 4 chats unresponded. Two phone calls on hold for 20 minutes before being disconnected because they're 'too busy to take the call'. Brutal.
UPDATE... Quick update... They approved my account the day after I started complaining on social media. Since then, I've been busy as a Tasker and have been happy with their responses to any callenges I've had.
I hired someone to put together a desk chair when my disability prevented me from even completing the first step without injury. They did a great job and finished up in 30 minutes. I still had to pay for an hour though because that's the minimum. I would have preferred the rate be cut in half for quicker jobs.
My first experience with task rabbit movers was terrible, would have gave negative points if I could. With needing help moving again and all other options expensed, task rabbit was my last resort.
Just needed help moving a basic 1 bedroom room, a couch, and computer desk, into a uhaul.
He showed up on time. Showed up with gloves. I only wanted help moving the basic stuff, bed, desk, couch, dresser. We were done in 20 minutes. Cost was a one hour minimum, and even though he was done with what I had asked him to do, he stayed the rest of the hour and helped move the rest of the stuff.
Quick and painless. Changed my mind about task rabbit, may have just had a bad first experience, will probably use again.
If you have errands to run, but your time is valuable, try hiring a Runner to do it for you. On TaskRabbit you can name your price and the Runners will do anything from moving items, shopping for you, to taking your clothes to the cleaners. All the Runners are immediately reviewed after completing the task, so you can easily tell who is reliable and trustworthy.
On the flip side, signing up to be a Runner is a great way to generate some extra cash if you are unemployed, self-employed, or just happen to have a lot of free time. A lot of the Runners today happen to be stay-at-home parents looking for part-time work.
Currently the service is only available in Boston and San Francisco, but the site is relatively new and will add cities as it continues to grow.
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With over 2 Million tasks completed — find safe, reliable, local helpers today. Payment is cashless and all Tasker's pass background and ID checks.
From grocery runs to major cleaning to minor repairs, choose from hundreds of categories.
To book —
Visit taskrabbit.com or download our free mobile app, TaskRabbit.
If you have any questions along the way, contact our Support Team at the number for your region:
US +1 (844) 340-8275
UK +44 20 3808 4515
Canada +1 (647) 800-4789
France +44 113 320 7255
Germany +49 898 899 7015
Spain +34 518 880 945
Happy tasking!
