Taskeasy

I would NEVER refer this "company" to anyone. Horrible customer service, horrible contractors. Services within the "packages" are not completed and when rejected, they request triple the amount of money to complete the service which you end up completed yourself even though you've already paid them for the services.

I had a landscaping service scheduled with this company for Tuesday and without any notice they canceled and moved to Thursday. I called them in the morning to make sure they would not cancel it again and they said it was confirmed, for my surprise I decided to call them again at 4:20 pm because nobody came to my property and they said "Unfortunately" they tried to contact the company and it needs to be canceled again. If you're trying to hide some company stay away from Taskeasy.

They charged my card after an incomplete and deficient job. I contacted the company to tell them the contractors did not complete the job and have them return, TaskEasy said they would do this and never did. They sent me e-mails every day about rescheduled job but never cam. I talked to them several times over the phone and they promised to come back. They never did. Avoid this company at all cost. They are fraudulent. Dishonest, irresponsible and compulsive liars

In the past Task Easy was great, however for the last year every appointment gets missed and rescheduled multiple times. I was signed up for bi-weekly lawn mowing. But they have not shown up for the last 4 weeks. I have called and emailed over and over with no one able to correct the issue. They offered to reschedule me next week which puts my lawn on 5 weeks without a mow. So I told them to cancel me. I would not recommend this company to anyone after my experience.

The most irresponsible, disorganized, unprofessional company that I have dealt with in many years. I paid for mulching, bush trimming, and cutting the grass. The grass was cut on one visit, I had to call twice and defend my case that I had also paid bush trimming and mulching. I was agreed with over the phone. A week later the contractor came and did the bush trimming. But no mulching. I'm not going to keep stressing myself out and fighting with the incompetent employees at TaskEasy. An honest review is more effective.

Task easy is a Dishonest crooked advertising referral company. They sent over an amateur lawn riffic of Lakeland who did poor quality and damaged most of my commercial parking lot with chemicals not approved by me. Task easy did nothing to help me resolve the situation they only made it worse.

I have been more or less forced to use them for roughly 2 years. I have trouble finding contractors in the area b/c I don't live near a home I inherited. This company advertises that they are in the area. The contractors they use lie, send old/fake photos, etc. They increase the price by no less than 10% every single year.

TaskEasy doesn't check the work at all. You are on your own when it comes to ensuring that the contractors aren't straight up lying. Hell, I had one contractor try to get me to pay for a major repair to his mower b/c he was saying there all sorts of metal debris in the yard. I took a magnet roller that's used to cleanup roofing jobs to the yard and in total, I found 2 small pieces of debris (a nut and a small piece of scrap metal a few millimetes long).

More than once I have had the company put me off for OVER A MONTH getting services going. This year, they hounded me with phone calls to start my service back. I finally did and 2 weeks later, I had to message them and ask what the heck was going on b/c nobody had cut the grass at the home. 4 days later I get a reply saying sorry, they are canceling my service b/c they couldn't find anyone to do it. WTF is wrong with this company. Now the lawn is in bad shape and I'm sure I'll have to pay someone (assuming I can find another company) extra for that first job.

And no offense, but hire some native English speakers and give them headsets that don't sound like a 20 year old McDonald's drive thru! I've had to hang up and call back just to speak to someone I can actually understand.

Fraudulently charged my card after an incomplete job. Contacted the company to tell them the contractors did not complete the job and have them return, TaskEasy said they would do this and then a week later charged my card anyway. Avoid this company at all cost. They are fraudulent and will charge you without your authorization.

These people said they did my yard & sent me pics of someone else's house. They charged my card $60 & marked that I approved their work. They refunded my money & said they'd send someone out as a courtesy, but then said they didn't say that. I am a first & last time user.

This is a terrible business. I found it online, filled out the form and got a quote to mow my lawn for $55. They sent me an e-mail telling me that a contractor would arrive in a few days to mow my lawn. The date came but the workers did not. I received an email apologizing and stating that a new date would be set. They set five or six different dates but the lawn was never cut. The grass continued to grow and grow. After about two weeks I received a call stating that because the grass was so long, the fee would now be $180. Do yourself a favor and run away from this company! RUN AWAY! FAST!

Consistently pay below market rates no mater what the task. Take out insurance from the payout even though I have my out health care insurance, but did not "accept" it. Showed up to jobs where they have been skipped by other contractors and grass is double the length, or most recently over 17 inches of snow on ground and wanted to pay only $89 for a clean up that should be over $200. They don't have much market share in my area except for a rental home customer and it's a constant battle to get a few extra $ to properly
Do the work. They've rejected a few jobs for the smallest issues. Bad service for home owner and contractor both.

Task easy does not show and when you call they say oh for sure they will be there tomorrow but they don't show. I wish I could attach a pic of my grass. It is about mid calf so unless you like super high grass don't use them oh hooray I can put photos

Do not use this service to get jobs they take to long to do anything and when you try and get the email for the job manager they can't give it to you

Our management referred this company. Website is easy to navigate and set up appointment. After appt was set up everything was down hill. Multiple reschedules on their side, emails received that the customer service couldn't explain why we were receiving them. And then after we finalized our last appt that was my husband receives an email saying "looks like the contractor may not have showed up, they'll look into it and get another date set". Unprofessional, no apology for the missed appointment and had no explanation why services weren't rendered.

I used TaskEasy for a one time lawn mowing treatment over memorial day weekend since my lawnmower broke. The contractor they used broke my fence gate and I have been in a ongoing battle with them to simply make the repairs. Their contractor denies they did it and since I dont have "video" proof Taskeasy is trying not to be accountable. DO NOT USE THIS SERVICE unless your at home and you walk the property after they finish to look for damage. I am now contacting the BBB and disputing all charges to my credit cards in an attempt to get my gate fixed.

Used this service twice dissatisfied both times, employees don't clean up lawn clippings or do any raking whatsoever, cut grass and leave

This year, they missed mowing after mowing with no communication. Same as you see in the other reviews - I'd call after each missed mowing, they'd deliver some obsequious, scripted customer service language, and nothing would be solved. Time after time, they would assure me they understood my frustration, apologize profusely, and assure me they would rectify the situation (before directly and shamelessly asking me to give them a positive rating in the automated customer satisfaction survey at the end of each call), but my lawn continued to go without mowing. You're much better off finding a provider yourself, since all TaskEasy has to offer is neglected lawns, poor communication, and unnecessary frustration.

Absolutely a fraud. July 9th I submitted an order. In it I selected the entirety of the front, middle, back yard of my home. Roughly 5K feet to mow/blow. It was overgrown, I expected to pay an additional price and an additional price was given to me when the contractors arrived. I ok'd and they said they would begin. Most of the people who showed up to my house left, leaving 1 man and a single lawn mower. They mowed the front, and roughly 15% of the middle yard, touched none of the back. The man they left here spent the next hour smoking cigarettes' in my front yard and playing on his phone. I assumed that the overgrowth was too much and they needed more tools, no big deal. However, TaskEasy reached out to me to tell me the contractor had somehow finished the mow? I contested the completion considering over 1/2 the lawn wasn't mowed and nothing was blown. Debris was strewn all over the property, gates left open. I took photos and responded to TaskEasy with my dissatisfaction. They said they would contact the contractor to follow up to my satisfaction. At this point I was still thinking things were ok, perhaps a bad contractor. However, no one ever returned to my property, and without fail I receive "We're following up with your contractor" emails every other day. I email TaskEasy regarding this issue to see what is going on. I ask what they are going to do to make things right, they offer me 20% off on a service that never happens. My service after emailing them with proof of their poor work was continuously mysteriously canceled and rescheduled every week until the beginning of August '22 when I canceled my service with them. Very unreliable and terrible customer service. If I could give it no stars I would.

I signed up for the bi-weekly task easy service and they had done 3 services with no issue. However last week the contractor did not show up to mow the lawn, no call and no notice they just didn't show. Later I got an email from Task Easy that they saw it wasn't done and would assign someone new in a few days. Well when that contractor arrives they say that they need to charge me $110 extra because the lawn is overgrown... well yeah it's overgrown because you didn't mow it on time. Task Easy support was very difficult because they kept saying "We can get someone out there today if you are willing to pay extra funds" or that they could assign a new contractor but I'm sure that contractor would also ask for additional funds and probably even more with how the lawn grows until they get there. So basically if anything happens to delay service Task Easy will expect YOU to make up the difference. And of course since no reason is provided as to why the contractor didn't show up it's a great money making scheme for them. Schedule a mowing service, don't actually mow the lawn, show up days later when the grass is taller and charge an extra $100. Every day that I argue about the overcharge the grass gets taller, the charge gets higher, and if I want to change providers then I'll have to pay an overgrown fee anyway. DO NOT DO BUSINESS WITH TASK EASY! It's easy to set up an appointment but they have no accountability

They go out of their way to screw their contractors. Short pays are the norm.
I have been in the preservation industry almost 20 years, and this is absolute worst ever company.

UPDATE: shortly after posting this review, I got a knock at the door. Edgar was here to mow my lawn & he was very nice. Offered to help me out with the weed situation. Also, discount was not for 50% only 15% but still appreciated

I just moved into my first home & was eager to use a service that seemed very convenient since I am a young single woman who does not own a lawn mower. I signed up for biweekly lawn service & was scheduled to have my first service 7/09. I decided to reschedule this service due to the weeks of rain we had in Houston. The next scheduled service was for 7/23. I was home around 6 pm & saw the lawn was not done, called & spoke with a nice lady named Mary who tried contacting my original contractor who did not answer so she sourced a different contractor & told me he would come Saturday 7/24. I was disappointed to see no one came again. I received an email Sunday 7/25 saying that my lawn will be done Monday 7/26. Well, it's 7/26 at 1 pm & no service yet. I called again & spoke with David who was also very nice. He tried contacting my contractor but again, no answer. David offered me a 50% discount to keep me as a customer & not cancel the services after expressing that as a first time customer, I was not happy with the lack of commitment on their side.
I will wait to see if they come by the time I get home tonight.
David was very honest when I asked him if this happens often, he said that sometimes there are several reschedules before someone can get to your house.
Hopefully they will come but if I have to source a different company, I will more than likely cancel this service although I did really want to try them out.

I have been with this company for about three years. I just stopped my service two days ago. There are several different contractors that supposedly comes and cut your grass. Several times I had to cancel because they did not do a good job, or did not show. I would complain and they would still take the money out of my account.
There were times they would not show up in weeks. I would let them know that when they are on their way please let me know because they are not mowing certain areas of my yard. I do not get a call. I wind up mowing my own grass. Several times they would not show up when they were scheduled. I mow my lawn and they come by take pictures stating that they did it and send the pictures to the company.
I let the company know that I have cameras and these people did not do anything.
This was the last straw two days ago. I put in a request to cancel two weeks ago. Mind you I cut my grass on June 18,2022. They stated that they were at my home on June 23,2022. They seen the grass was cut. And took pictures saying they did it. On June 27, I notice money was taking out of my account. I called the company and let them know I canceled, and you took money out of my account and it was listed on the site that I canceled. They usually take the money out within two days. They waited a week. I notice that the pictures were taking on Monday June 27,2022. And not June 23. I notice it rained and I left my umbrellas on my back porch that morning. With my push cart. My house camera caught them taking pictures of my lawn saying they cut it. I explained to them. That they did not mow my lawn on that day. They told me that I had 48 hours to complain. I let them know at the time I did not receive an email and you were supposed to call me once you reached my property and also I canceled. Well I let them know that I will be reporting them to the Better Business Bureau. ASAP. Do not use this service!

These guys are terrible. They will take your reservation and act like it's all set to go, when in reality, when you lock in your reservation, that's when they START to try to find a contractor that might or might not show up on that day to mow. Their communication is awful, as in they'll email you the day of and let you know no one is coming. That becomes a bit of a pain when it's to mow grass that KEEPS GROWING. If you're not sure the contractor can make it, don't act like the time slots are available. It's easier for me to just find a contractor and lock in a job than give it to a sub-par middleman, which is what TaskEasy appears to be. STAY AWAY.