Tarte

I love the tarte lip quencher balm and lights camera mascara however there is not much in either. When you spend 22.00$ for a lip balm it should last longer than a month. Not even using it everyday

I had ordered the 3 mini mascaras for $25.00. I hadn't received them for awhile, so I dedcided to look online at my orders to see if it said anything. It didn't even show that I had ordered the 3 mini mascaras! I was sure I did, so to be sure I looked on my bank account and $25.00 WAS taken out from Tarte! I called them to see what's going on. They looked me up and said that I DID NOT ORDER THE 3 MINI MASCARAS! I told them that I did and that they took it out of my bank account from my debit card! They still insisted they didn't! They were pleasant enough about it and the woman said that she'll look into this and call me back. She said it may take a day or two, that was fine with me, I just wanted to find out what happened to my order. Strangely enough, I received the mascaras the next day! I was happy! I called to tell them and they were nice about it and seemed glad that I received it. But, they didn't have ANY record that I ordered those mascaras. At least I did get them, but if I hadn't, they would have had NO record (for some reason) I did have it on my bank app on my phone, so I would have had to get my bank statement mailed to me before they usually did and mailed it to Tarte to prove to them that they charged me! Luckily, that didn' t happen! I would like to say that they were very nice through all of this, I did end up speaking with 2 different people. They obviously just don't have great record keeping! They should have had that in record, somewhere that I ordered it. I would like to add that the all 3 mascaras are AWESOME! The camera, lights action is my favorite so far among the 3. The 3 that came with that are: Lights, Camera, Action--Big Ego--Maneater... I have only tried the last 2 one time, but they seem great! I was really impressed with the Lights, Camera, Action! It really appears to make your lashes long and thick! No clumping. Yet! I would say the 3 of them seem to have ALOT of product in them an the brushes are loaded with mascara! No dryness! You know, those mascaras that look so dried out and the're new! Not the case! If you happen to see the 3 mini mascara sale again, TRY THEM! I think they are about 3/4 of a regular tube, that's pretty good for a good mascara for about $8.33 a tube! Especially if you usually pay $15-$25 for one!

I love Tarte and I usually have no problem ordering through them. However, I made a purchase during a sale and got a nice discount on a few things. I realized after I checked out that I purchased two of one item so I quickly contacted them. They said that they would have to cancel the order completely. I replied saying I was nervous to do so since the promo code I had used wasn't working and they replied and said they cancelled the entire order and gave me a new promo code. Usually I would be fine with that, but I just saw the email now and was not aware that it was cancelled and the big sale they were having is now over so now I have to buy it at full price :( It's just annoying because I made sure to order everything before the sale was over and it just got cancelled when I didn't want it to be...

I ordered my tarte products from the birthday sale and got it two weeks later, my pallete was cracked when I opened the box otherwise the product is great.