• Target

2018 CUSTOMER CHOICE AWARD

Target

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Overview

Target has a rating of 3.3 stars from 2,002 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Target most frequently mention free shipping, red card, and good quality. Target ranks 2nd among Department Store sites.

  • Service
    243
  • Value
    216
  • Shipping
    177
  • Returns
    165
  • Quality
    189
Positive reviews (last 12 months): 23.4%
Positive
15
Neutral
1
Negative
48
69
See all photos

What reviewers want you to know

Positive highlights

  • I would like to Thank Target Customer Services for making my Grandson only wish for Christmas come true.
  • I love Target from Bellingham, but sometimes I prefer to go to the one north of Seattle.
  • 2018 Customer Choice Winner

Critical highlights

  • I'm looking forward to get outside after being sick to spend the two gift cards
  • I will never buy anything from target ever again now I have to wait for the pending charges to drop off my credit card.
  • Nothing arrived, now its past the delivery date and still no updates.
How would you rate Target?
Top Positive Review

“Normal”

Rida A.
3/23/24

Target is my favorite one-stop shop for everything from groceries to home decor to clothing. The store layout is well-organized, making it easy to find what I need, and the prices are competitive. I also appreciate Target's commitment to sustainability and their diverse range of products. Whether I'm stocking up on essentials or treating myself to something special, Target always delivers.

Top Critical Review

“Not Knowledgeable, Unprofessional Customer Service”

Wayne C.
2/8/24

I tried to make a PayPal payment but received errors. I called PayPal and they said there was no issue with my account, I understood. I paid for an order using PayPal earlier today and for other orders lately and there were no PayPal payment issues. I then called Target and spoke to a woman who thought it was a PayPal account issue. She couldn't understand that the problem was with their OWN website. I asked to speak to a manager or supervisor and then I was disconnected. I called again and asked to speak to a manager or supervisor but was told basically she couldn't transfer me and or there was no one to transfer me to. She also could not understand that the errors were because of their OWN website after telling her multiple times that there was no problem ordering an item earlier today and also at other times too lately, I believe I may have said using PayPal. Finally, I disconnected the call.

Reviews (2,002)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (267) gift card (84) credit card (46) love target (107) delivery date (12) target store (61)
Thumbnail of user ridaartunumcu
7 reviews
0 helpful votes
March 23rd, 2024

Target is my favorite one-stop shop for everything from groceries to home decor to clothing. The store layout is well-organized, making it easy to find what I need, and the prices are competitive. I also appreciate Target's commitment to sustainability and their diverse range of products. Whether I'm stocking up on essentials or treating myself to something special, Target always delivers.

Thumbnail of user mertensdries727
8 reviews
1 helpful vote
March 23rd, 2024

Target is my favorite one-stop shop for everything from groceries to clothing to household essentials. The store layout is well-organized, making it easy to find what I need, and the prices are competitive. I also appreciate the wide range of exclusive brands and designer collaborations available at Target. The Target app and curbside pickup options have made shopping even more convenient.

Thumbnail of user deecavalluzzispgn
10 reviews
0 helpful votes
March 29th, 2024

Target is my go-to retailer for its combination of affordability, convenience, and variety. Whether I'm shopping for groceries, household essentials, or clothing, Target consistently delivers quality products at reasonable prices. I appreciate the ease of shopping both in-store and online, as well as the frequent deals and promotions available to Target Circle members

Thumbnail of user jeepsinklerwkghu
8 reviews
0 helpful votes
March 23rd, 2024

Target is my one-stop shop for everything from groceries to home goods to clothing. The store's bright and organized layout makes shopping a breeze, and the wide selection of products ensures I can find everything on my list. I also appreciate the various discounts and promotions Target offers, making it a budget-friendly option.

Thumbnail of user drj367
51 reviews
17 helpful votes
April 14th, 2024

Target retail network is basically a sweatshop.
Never get a job with these slave driving bastards.
You will burn-out fast.
However,... if you are a customer,... it's great.

Thumbnail of user demirb1
8 reviews
9 helpful votes
April 8th, 2021

Target has recently better than Amazon. I've invested a lot of money on Target.com. I had really nice experience.

Thumbnail of user jamesk2692
1 review
0 helpful votes
July 15th, 2022

Target is hands down my favorite store to go to. I always find multiple things I love there. The atmosphere is great, and they are very on top of cleaning and sanitizing everything. They have great prices, and an amazing selection. I go multiple times a week. Sometimes not even going in to purchase anything, just to get Starbucks and relax while I walk around- I always end up buying stuff though

Service
Value
Quality
Thumbnail of user benz366
2 reviews
8 helpful votes
August 18th, 2022

I love Target. As you enter in the store you feel welcome, the store is well organized. My favorite line is the vegetable, always fresh and beautiful. Another part I like is the home cleaning products which are not expensive, and you get everything there. I recommend Target to everyone of my family and friends. You go there and walk around and your chopping car will be full of different merchandise.

Service
Value
Quality
Thumbnail of user hoodede
72 reviews
27 helpful votes
May 2nd, 2021
Verified purchase

Huge selection of products at very cheap prices! I find that Kmart does tend to be slightly cheaper than Target with similar quality, so I generally shop at Kmart more. In saying that, Target does have some super cute stuff as well!

Thumbnail of user brendam132
6 reviews
2 helpful votes
February 25th, 2017

Target always has what Im looking for for my home, personal use or a tool that I need. Im talking about everyday tools that you may need around your household. I can buy plants there, lamps, socks and jewelry. Great place to shop for gifts. Their prices are a bit higher than KMart or Walmart but they offer nice surroundings and great organization within the store; items are always labeled and stored in-order. I like being able to find things easily and you can at Target.

Thumbnail of user titianap
4 reviews
3 helpful votes
September 7th, 2019

I have always purchased from target.com and found great deals plus many varieties Only problem I have you can not check out as guest

Thumbnail of user addym10
1 review
0 helpful votes
May 15th, 2022

Target is really good! They have everything! Food, makeup, clothes, ect. Ect. But it's kinda pricey. I'm not saying its bad but with taxes and everything else its more pricey than Walmart.

Thumbnail of user valentinos54
4 reviews
0 helpful votes
October 18th, 2019

Ordered Lego from Target.com but it came with a small delay. Since it was a gift this delay got me a bit nervous. Otherwise the shop is good

Thumbnail of user peterw356
6 reviews
2 helpful votes
August 17th, 2019

I went to target the other day to get a new drill, and something that I really like about this store is the infinity of variety in the different items you are looking for, including their promotions applied almost in all sections, I always like to go here for my tools

Thumbnail of user leilas3
2 reviews
0 helpful votes
August 25th, 2018

I personally enjoy shopping at target and decided to check out the website. It is pretty convenient, but has its faults. First, often things are listed as not in stock when they really should be. Other than that, it is a typical website with a cart, and you can order things, although it is a bit small. 6/10 recommend

Thumbnail of user mousyl
51 reviews
42 helpful votes
February 26th, 2021

Unless you get something that's back ordered, shipping is relatively fast. I have had problems with things taking a while that were back ordered. Saying it was in stock when I ordered it and then it wasn't, because of this I took off a star. Otherwise it's a trusted brand with good quality products and quick shipping.

Thumbnail of user francesb31
3 reviews
19 helpful votes
June 30th, 2018

I have a Target Mastercard. I wanted to call customer service to find out when the monthly statement was closing. I could not get through to a representative. Instead I was presented "a deal" for a mobile alert, after rejecting this, I was told that I won a free cruise. I entered 0 for operator and was disconnected. Has anyone had this similar problem?

Thumbnail of user johnw2268
2 reviews
2 helpful votes
January 24th, 2020

My family and I often shop here. Variety of products. And they have affordable prices. Next time want to try make order online.

Thumbnail of user pamelaw158
3 reviews
7 helpful votes
August 31st, 2018

Finally found the ice cream maker I've been looking for! Can't wait to get it.
Never shopped at the online store before, but I'll definitely be back.

Thumbnail of user janetg64
5 reviews
4 helpful votes
July 24th, 2017

Target is the place to find what you need at a low price. They have a large variety of things offered to meet your needs. They have wide, clean aisles to maneuver around in, making it easy to shop with kids. They have about everything you need in one place, which is a bonus for busy moms. I do wish that they would offer more variety in plus size clothing. They have tons of teeny bopper clothing and not as much for larger sizes. Overall, they are a good place to shop at and I'm pleased with my past purchases.

Service
Value
Shipping
Returns
Quality
Thumbnail of user vyn14
4 reviews
14 helpful votes
October 21st, 2019

I like shopping at target.com especially for small item purchases around the house that I constantly need because I have a target credit card I never have a care about shipping. My only issue is they don't update inventory online accurately so a lot of the times my items are out of stock and unfortunately I find that out a couple days later. Because life gets so busy, having a brick and mortar store like Target makes it easy for a quick run and parking isn't as crazy as Walmart thank goodness!

Thumbnail of user shishirm2
4 reviews
0 helpful votes
July 5th, 2019

The site is easily approachable and reliable. The products are available in wide range so you can find any thing you want. The customer service is praise-able as they deliver the products in time in humble manner.

Thumbnail of user williamd820
2 reviews
0 helpful votes
September 9th, 2019

This my first time ordering from this company! Very fast delivery!
FAST AND RELIABLE!

Thumbnail of user kelseyn48
2 reviews
1 helpful vote
December 17th, 2021

Has an excellent assortment of fridge/freezer items usually on sale. Other Targets in close vicinity do not have a variety of fridge/freezer items, if at all.

Tip for consumers:
Not all Targets have fridge/freezer items available.

Products used:
Fridge/Freezer items at the Medina store.

Thumbnail of user kh650
K H.
60 reviews
225 helpful votes
September 20th, 2017

They have certainly improved. They could use more products, but quality seems ok. They really do go out of their way to give the 2-day shipping and I have never gotten a damaged package.

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