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  • TapToEat

Overview

TapToEat has a rating of 3.15 stars from 13 reviews, indicating that most customers are generally satisfied with their purchases. TapToEat ranks 303rd among Restaurants sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
How would you rate TapToEat?
Top Positive Review

“Pretty decent”

Tanvi V.
7/10/19

The first experience was good - I liked the concept. Being an owner of a restaurant I found this platform incredibly helpful.

Top Critical Review

“Business owner if you do not believe the reviews, I urge you to do your research before signing up!”

sal j.
5/24/17

I would not believe the positive reviews about this company. The real reviews are the negative ones. I urge you to do your own research before signing up. If you think I am going to sign up and then cancel, then good luck to cancel. Canceling will be a disaster, specially when you deal with couple of Mexican guys who pretend to be the supervisors who do not speak enough English to comprehend anything. IT IS A SCAM, you will not get what do promise you.

Reviews (13)

Rating

Timeframe

Other

Thumbnail of user michellel464
3 reviews
0 helpful votes
July 10th, 2019

The first experience was good - I liked the concept. Being an owner of a restaurant I found this platform incredibly helpful.

Thumbnail of user denist25
1 review
2 helpful votes
September 29th, 2017

This company is really helpful if you are owner of a restaurant. Great customer service, very affordable prices and also they really worry about the good reviews of your business. Thanks TTE!

Thumbnail of user aleisham
2 reviews
1 helpful vote
September 7th, 2017

I started to trust on this company with some doubts because the bad reviews, but honestly I have never had any flaws they do what they promise for a very low amount. My recommendation is to try it.

Thumbnail of user jasonm195
2 reviews
2 helpful votes
July 25th, 2016

I'll cut straight to the point about taptoeat. I was referred by a friend of mine and was charged $799 as a setup fee and $389 per month. It was a really big investment for me, but it sounded reasonable for what they were offering. So I got going in March and literally within a couple weeks I was getting orders, tons of phone calls and had my own mobile app! Then after all this I found out they had some bad reviews online. So I brought it up to my sales rep Adam Digmat cause I have had such the opposite experience. Turns out almost all of those bad reviews are from a long time ago and let's face it. You can please some of the people some of the time!

Thumbnail of user randym55
2 reviews
5 helpful votes
July 19th, 2016

At the beginning i didn't knew if Tap To Eat was really going to work, anyway, they offered me a 30 day free trial so i said "Why not", then they started making my Website and it looked great, even with that i wasn't really convinced with signing up with them. After one week they made my account and gave me all the permissions to manage my panel and webpage (To check my orders and upload new stuff on the menu), it wasn't until the 3rd week (one week before the 30 day trial ended) That i notice an increment on my earnings. That didn't really convinced me to sign up but after some reviewing, based on my previous months at least i saw an improvement so at the end i signed up with them. Right now i already have 8 months with them and to be honest, i never had so many clients as i do now, and i can guarantee that thanks to Tap To Eat that happened. Besides my delicious food... Something that i liked a lot is that whenever someone calls with the number that they set up for your restaurant on your web page it says "You have a call from Tap To Eat" And also there is a history of customers that had ordered from the web page and the app that they made for you, that way you know if their service really works or not. And for me, it works. That's my personal experience with Tap To Eat, i gave them 5 starts because they are not like other companies that take a percentage of how much you win, they have a stablished payment and even if you win more that you where wining before signing with them it is not going to increase. So if you have problems with your restaurant or you want even more customers contact them and listen for what they have for you. Thanks for reading.

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Company Representative

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Joe P.

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