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  • TapestryKing

TapestryKing

Overview

TapestryKing has a rating of 3.54 stars from 91 reviews, indicating that most customers are generally satisfied with their purchases. TapestryKing ranks 998th among Home Decor sites.

  • Service
    21
  • Value
    20
  • Shipping
    21
  • Returns
    18
  • Quality
    21
19
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • The products are terrible quality and the company has terrible customer service and will do nothing to help anything.
How would you rate TapestryKing?
Top Positive Review

“Looking forward to buying another soon! Thanks tapestryking.”

Sandra K.
1/9/22

Purchased this last year and finally got around to hanging it up in my new place and it's got such a calming effect. Living in the city, you don't see the stars that much, but now I can at any time of the day, week, month, or year! Looking forward to buying another soon! Thanks tapestryking.

Top Critical Review

“Fraud”

Lauren B.
3/1/19

I bought a beach towel from this website. What I ended up receiving was essentially a table cloth. No cotton like advertised. Cloth was paper thin so impossible to use. Tried to leave a review on their website and Instagram but they were taken down. Messaged them saying I would like a refund, but they don't do refunds under 20$ and my product was a round 18. Would not recommend as they have bad product and costumer service.

Reviews (91)

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customer service (15)
Thumbnail of user laurenb215
1 review
0 helpful votes
March 1st, 2019

I bought a beach towel from this website. What I ended up receiving was essentially a table cloth. No cotton like advertised. Cloth was paper thin so impossible to use. Tried to leave a review on their website and Instagram but they were taken down. Messaged them saying I would like a refund, but they don't do refunds under 20$ and my product was a round 18. Would not recommend as they have bad product and costumer service.

Thumbnail of user laurad874
1 review
0 helpful votes
August 13th, 2020

I placed an order in April. Finally got an email in early May claiming it was shipped. It's mid August and I have yet to receive my purchase They continue to use covid as an excuse and admit they have no idea where my items are. They're refusing to refund my money and keep asking me to give them more time. Telling me to be patient. Ummmm... pretty sure almost 4 MONTHS is patient enough? Will never buy from them again. If I ever get this stuff, it had better be absolutely STUNNING.

Thumbnail of user maggiec95
1 review
0 helpful votes
August 10th, 2020

Worst quality ever. Maybe for a shower curtain. I would never order from here again...

Thumbnail of user javierm77
1 review
0 helpful votes
December 27th, 2018

They have sent me the box to choose from in a ridiculous miniature and they do not give me a solution or contact me.
I think that this company is a scam and they have no intention of replacing the product with the one I chose in the images they offered.
It's a shame that companies like these take advantage of people and all we can do is warn other consumers.

Thumbnail of user noelm62
1 review
3 helpful votes
January 10th, 2019

Not sure if I will ever get the second part of my package. The pictures were very deceiving. I thought it would be a lot larger. Disappointing to say the least. I paid over 20$ Per tapestry with a discount. I bought 3 for $66 and have only received one..

Thumbnail of user jerkm
1 review
3 helpful votes
January 22nd, 2019

First off, they show that picture of the tapestry behind the couch like its just this big wall covering thing then you get it and its my arm span. Then, the resolution of the picture is like a damn vhs. Might be able to get away with this in the ninety's but its 2019...

I DO NOT RECOMMEND THIS SITE!

Thumbnail of user carriem144
1 review
3 helpful votes
January 14th, 2019

Do not buy from these people! It's obviously a scam. I ordered from them over a month ago. No package still yet! Won't give me a real answer on where it is, and will not give my money back! We should all sue these people!

Thumbnail of user hannahs137
1 review
1 helpful vote
October 5th, 2018

My tapestry came to me after 3 months of waiting! It is uneven, the seams around the edges of it were falling off as I took it out of the packaging! The quality is absolutely terrible, would not recommend at all! Also the customer service is so bad, they barely reply to your emails and give you the answers you want to hear when they do reply but don't follow through.

Thumbnail of user tylerm132
1 review
0 helpful votes
August 27th, 2018

They will take your money and send you nothing! IF you ever get something, it will be VERY poor quality. Also, do not order from Tapestry Galore either, as it is the exact same scam as this, probably run by the same scumbags that run this total waste of time and money! I feel sorry for all the trees that have to give oxygen to these stains of Earth.

Thumbnail of user hollya51
1 review
1 helpful vote
January 2nd, 2019

- Holly
I ordered a tapestry a week before Christmas. I have NOT RECEIVED it yet. Said it would be here the 2-3 before Christmas. I "cancelled" the order just hours after ordering and I got NO RESPONSE until the day before Christmas telling me NO that they JUST shipped my order that I could ONLY get 10% back. I have yet to receive ANYTHING. NO 10% $$$ back or my tapestry! Your website says you'll ANSWER within 24 hrs. That is FALSE ADVERTISING I advise you take it down! :/

Thumbnail of user cosenzac
1 review
1 helpful vote
January 31st, 2019

I ordered two items on Dec 3 2018. My bank account was debited on Dec 4 2018 for the full cost of my order. It is January 31 and I still haven't received my order and have requested a full refund. They have no working telephone number and the emails in response to my complaints have been redundant and without resolution! Do not fall for this company!

Thumbnail of user andyn83
1 review
1 helpful vote
June 20th, 2020

We can't blame everything on COVID. It does not take 2 months to ship a package to someone regardless of pandemic. I ordered something months ago thinking I was paying the price presented. Later on in the day I realized they charged me 10 dollars more due to Canadian prices. I asked to cancel the order the same day I ordered it. They refused and said " you won't regret this item". Then almost two months later I contacted them to tell them that I have not received my package yet and in fact, it has not moved in 2 months. They responded by saying that if I don't get the package in 7-14 days that I will be reimbursed. I then contacted them when that time frame had ended. And they take back their promise to reimburse me. They offer me a 10% discount on my NEXT purchase. (LOL) there will not be a second purchase - are you nuts? Then I look at their reviews. 1.4/5... Wish I had looked at their reviews before I ordered this item. From the reviews, it does seem I won't be happy with the product when it finally does arrive. I also told them that I am moving at the end of the month. Their response today is that it will be there in 20 days. So I won't even get the package anyway. Disgusting and unprofessional. You made 30 bucks off of me and from the sounds of it you don't seem to realize that 30 dollars is pennies when people read your reviews and don't order ANYTHING

Thumbnail of user ashleym721
1 review
0 helpful votes
July 9th, 2020

I ordered my tapestry in April. I understand the Covid-19 virus is in effect. So I patiently waited. However I was getting notifications saying they dropped it off at my mail box a day after they dropped it off. (USPS shows timing) Aren't they supposed to drop it to your front door? Also why didn't I get noticed when it was actually dropped off? Not only did I not receive it. Either someone stole it or they didn't send it. I ran around to different mail boxes in my neighborhood. Went to usps, they were closed. Then SEAN said they will send a new one to a new address with a new confirmation. So I gave him a 5 star. Big mistake. Never heard anything back since. I can buy from so many other places and actually get what I want faster. I want a refund!

Thumbnail of user christeng1
1 review
2 helpful votes
July 25th, 2018

Stay away! Terrible company, refusing to refund our purchase. Tapestry looks nothing like the picture. Supposedly we could return it within 30 days so we contacted them but they refused and instead they offered us 15% off a future purchase because they want a happy customer. Seriously?!

Thumbnail of user noer9
1 review
1 helpful vote
February 5th, 2019

Phone s never answer. Terrible service. Never will get anything from them. I can't believe this site or how this is happening

Thumbnail of user annamariet4
1 review
1 helpful vote
February 4th, 2019

Purchased a product in November and have never received my package. Contacted them by email because you can not reach them any other way. They refuse to refund my money so much for 100% customer service. I have contacted BBB! Amazon has the same products and I received it within 2 days!

Thumbnail of user hilaryg20
1 review
0 helpful votes
December 13th, 2018

HORRIBLE quality all around. The image on my tapestry is blurry and the material feels like plastic. Not to mention it took a month to receive it. Will never buy anything from this website every again.

Thumbnail of user jaymeb8
1 review
3 helpful votes
July 5th, 2018

My order took FOREVER to ship. And when i finally received it, disappointed would be an understatement. The picture on their site looks nothing like what i received. This is the worst quality tapestry Ive ever seen and the colors do not even match what i ordered. Very disappointed and do not recommend anyone buy from them, even for their prices.

Thumbnail of user nataliec94
1 review
0 helpful votes
August 29th, 2018

Poor product, poor service - extremely disorganised.
They Sent the wrong item, and refuse to replace it. Disappointing on all fronts.

Thumbnail of user tianr4
1 review
0 helpful votes
June 18th, 2020

I got no response until I wrote an email saying that I wanted to buy more but was wondering where my packages were. The next day I got a response that it was on its way it took over two months but I finally got a package and it's nothing like in the photos it's so fuzzy it looks like 8bit graphics. I count my self lucky that I got anything at all there is a reason they say they don't ship for 4weeks after order because that is the usual amount of time the banks give for you to dispute charges on you account. Because by the time you realize you have been scammed you can't dispute the charges.

Tip for consumers:
PLEASE WHAT EVER YOU DO DO NOT BUY FROM THIS COMPANY and beware it goes by several different names So if you see the same print styles RUN!

Products used:
I can’t return them so I’m stuck with them. They are so flimsy they will tear the minute they are hung up. Two tapestries fit with several pieces of mail into a tiny mailbox. I’m saving them as a reminder NOT TO TRUST WHAT YOU SEE ONLINE.

Service
Value
Shipping
Returns
Quality
Thumbnail of user alaynaf2
1 review
1 helpful vote
August 24th, 2018

They say it takes 2-3 weeks to "custom make" your tapestry. No, it takes 2-3 weeks to ship from China. Looks nothing like the picture. Customer service is passive aggressive and rude. Total rip off.

Thumbnail of user marcial49
1 review
0 helpful votes
December 28th, 2018

Stay far, far away from this bogus company. Ordered an item on Nov. 29th as a Christmas gift, it's December 28th and per the "tracking number" it's still preparing to ship from China... even though an "executive in customer service" told me it's on it's way. They will not refund, you will need to contact your credit card company to reverse the charge - they will dispute the charge with these scam artists - if they can ever get ahold of them at their phone number on their website (which has been disconnected).

Thumbnail of user chahede
1 review
3 helpful votes
January 15th, 2019

I think the answer is yest, tapestry king is a scam
Ordered over 40 days ago and still nothing arrived yet and i paid for what they called "express shipping"
This website should be reported and shut down

Thumbnail of user chrystied
1 review
2 helpful votes
September 3rd, 2018

Most of my items didn't show up, the one that did was not only damaged but completely different than any of the items actually showed, it was a joke. Not even 1/3 of the size they showed and the picture was printed on rolled up canvas. If you can even call it canvas. Worst quality and service ever. They refuse to refund me.

Thumbnail of user rachaelw31
1 review
1 helpful vote
June 16th, 2018

I ordered a 10' by 12' tapestry and a canvas painting. It took three weeks to arrive, the painting wasn't even on canvas and was about 6" long, even though the picture shows it on canvas and large enough to fit on a wall above a full sized couch. The tapestry was made of very thin, cheap cloth and was only about 4' by 6', if that. I would never, ever order from this site as you WILL get ripped off. It is extremely misleading and the products are actually $#*!. I would've given it zero stars if I could've. Luckily, I only lost about $35, but I know I won't be getting it back.

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From the business

TapestryKing is home of the highest quality print tapestries as well as home decor such as bedding, table cloths, mats, rugs, and more!

Company Representative

Thumbnail of user tapestryk
Tapestry K.

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