Tanga

Customer service totally unresponsive. The Tanga promise
If you ever have problems with your order, we'll do everything we can to make it right. As a small company, we aim to treat you like family. We know we're in business because of you.
Good luck - they put it all on you to resolve delivery problems

I brought the hooded Sherpa hoods for Christmas gifts and for 24.99 each you would expect better quality and at least a tag to indicate sizes. This is trash and sizes are way off the 2x is the same size as the large. Will never buy from Tanga again.

No response from customer service. Return window small so they don't have to take back items ordered. NEVER order from them again. Shame on Brads Deals for using them. Make me Leary of offers on their site too.

I purchased two pairs of Gaahuu Womens Sherpa Lined Pull on Slipper Booties from Tanga. When my package arrived there was only one set. I emailed them and they refunded me for one pair and told me to re-order the other pair. I re-ordered and still have not received the second pair. It shows that they were delivered on November 17th, but I never got them. I emailed again on the 29th and am horrified that they asked me to track down my mail carrier and/or go to USPS to try to find the $20 booties. I was disappointed that with the first order I was asked to order another pair of the booties instead of Tanga just sending them. Now after I order them--- they don't come at all? Terrible business. I asked them to refund me my money. They refused because I didn't pay for the insurance, which was way too much to pay and told me to file a grievance with USPS. Unbelievable.

I ordered a car seat. 10 days later I receive it. Open the box to find a empty bag,strap and two used kids sleeping bags. Notified paypal and made a claim. Tanga told me they would not do anything for me unless I closed my claim with paypal. I let paypal handle it and received a refund. No Tanga for me..

I should of known to not buy from reapable Company. I ordered a Jacket and recieved a sweatshirt they got the color right.:-( My other item never recieved but the Company said it was. The third item is in limbo also not sure if I will receive. Customer sevice is saying lets take care of wrong item and we will work on others (right). I had to send pictures of wrong item and now I have to send back and fill out a return authorization form ugh. This Company TANGA do not buy from please bad!

Worst shipping. Spend a little more and buy from someone else especially if the order is coming FedEx. Just go ahead and cancel your order. In fact don't deal with any company that uses Fedex.

Worst online company ever. False advertisement. Will never order from them again if I could leave at zero, I would.

Don't try to return an inferior item. They will dock you some of your return cost for no reason at all! There are so many more reputable, kind and good quality items on numerous sites out there. I cannot believe this online sub par shopping site is still in business. I know many who have had a bad experience with Tanga.
Take the time to read the reviews on this and other sites, Even Tanga's site.

Ordered a Dyson V11Animal, received V7 Animal. Sent it back and still waiting on a refund.

Sent photos to support as well

Be careful when purchasing these items as there are two tests per kit so when Tanga states you will receive 10 tests thats 5 kits at $70.00 each. I purchased these elsewhere before at $35.00 each so its easy to miss that you will only be getting 5 kits and paying double the price. Very sneaky advertising.

I purchased Outdoor solar lights and in less than 60 days they stopped working. They were only $19.99 but when I wrote to Tanga they said they only return up to 30 days and I should have taken out an extended warranty. Just terrible customer service!

I had the misfortune of ordering some tights for my wife. They arrived a few weeks later, but the fit was terrible, legs would have been great for a pro basketball center. I emailed them, no reply, after waiting too long, I replied again. This time I heard right back, they sent me a return label with the caveat that if they were not defective, I would pay about $11 for the privilege of returning an $11 pair of tights. I wrote back asking if the super long length was considered defective, never heard back. I will never order from them again!

After placing an order I had a few questions. After researching for quite a while I was unable to find a phone number. I even replied to the it came back as FAILED. The customer service page is useless. How I know what kind of company this is and I want to canel my order. After more research I found an email (not really sure it is an email to Tanga), I sent them an email to CANCEL the item and never received any reply.

Do yourself a favor and don't order from this "compant"!

I have door cams front yard cams yeah it never got delivered to me that's for sure. Pay extra for delivery protection that's how they make $ but there goes your savings for shopping with them Ime done with this site never again.

Ordered a wallet for my son's 3/12 birthday on 3/3. At purchase, arrival was noted between March 8 — March 13.3/3 no arrival yet, so I contacted CS to inquire as to status and was told by "Sidney," that "We are required to allow 10 business days since you placed the order for the vendor to ship the package out before we can take any further action."

Huh.

So much for their initial word.

A day later, Sid said, "Hi it is estimated not guaranteed. This is a rare occurrence so we do apologize you have to deal with this :( This should ship out by Monday."

Huh. Now it's not guaranteed, just estimated. (Notice the pattern? I did.)

The next day, 3/12, my son's birthday, "Sheldon" said: "We are so sorry about this! We pinged the vendor to get it out asap!"

Crickets...

Mar 16 I got an email that the order was cancelled. Cancelled.

March 17, Sheldon: "We're so sorry about this. We tried contacting this vendor again with no avail. We had to cancel and refund this as of yesterday due to non shipment."

Two weeks, no wallet, no effort by Tanga to resolve.

Save yourself the poor/non-existent customer service and shop elsewhere.

Product never arrived. Was never even shipped. Customer service refused to help. Had to dispute the charge. Would not recommend.

Order Item Cancelled
An item from your order (T37Z8MHJY9DZ) has been cancelled.
Description Total________________________________________
1x GOOVI Robot Vacuum D380 Blue $86.19________________________________________
Unfortunately, the item(s) that you ordered are now out of stock. Although we try our best to maintain 100% accuracy with inventory, there are rare occasions where we experience an inventory error.
Questions? If you have any questions or concerns about your order, please feel free to contact customer support.

I have purchased from tanga several times and was disappointed in the item every single time, it varied from blatant false advertising (example: they say the stars are embroidered on a flag but you get a terrible quality flag with faded printed stars and stripes), to knock off items (fakes) of the brand that tanga had advertised, to defective brand name items that were obviously meant for the scrap pile at some factory in China but found their way to the tanga warehouse, DO NOT BUY FROM TANGA.

I purchased a product for the first time on Tanga. The following day, I received an email from Blue Dolphin, confirming my magazine subscription... only I never subscribed to anything. Upon looking into this further, Tanga had automatically subscribed me to a random magazine without my knowledge or consent. Very shady practice.

I placed an order 12/2 for delivery in time for Christmas. After seeing the order was still in "packing" mode and sending several emails (you cannot call them), I finally heard back today that they don't know wheat happened to my order and they canceled it and told me to re-order the items. It is 12/15 and when I went online to look at the delivery date of the same items, they will not be delivered in time for Christmas.

Not only am I disappointed in not receiving the gifts, they didn't offer me anything like a discount for their screw up.

I have ordered many items from Tanga in the past and will never order from this company again. Their customer service is horrible and they do not care what a customer has to say. They lost my business 100%

Won't buy from Tanga again. Received 2 pairs of sandals that poorly fit my feet due to cheap materials. When i inquired about returning them (their website said EASY returns), they offered a $2 refund due to cost of return shipping. Yes, appears the return may be easy however, it's a foreign seller so return shipping is astronomical.