The company's reputation is marked by a stark divide in customer experiences. While some customers appreciate the competitive pricing and product variety, many express frustration with the quality of items received and significant issues with customer service. Common concerns include unresponsive support, inadequate return policies, and delivery delays, leading to a lack of trust in the company's reliability. Positive feedback is overshadowed by a growing sentiment of dissatisfaction, particularly regarding the handling of issues post-purchase. Overall, the company appears to struggle with maintaining customer satisfaction and effective communication.
This summary is generated by AI, based on text from customer reviews
I have ordered from Tanga several times now. Knowing that you get what you pay for generally I've not been disappointed with my purchases so far.
I make most of my shopping online. I had tried just about every online store out there but have not found a good reliable store until now. I really like the deals and offers. Thank you
I ordered a necklace and earrings and it looks like it came out of the bubble gum machine.It was awful. Wished I had never placed an order so I could take the 10$ and eat or something
Prices are great, delivery is speedy, even from China. I've purchased a number of items including a vaporizer/diffuser and a dog sofa; all excellent products. Highly recommend this company.
Easy ordering, fast shipping---terrific quality products. I've purchased a number of various products and have been more than satisfied with my experience.
The website is fine. I have, as a newbie, ordered many great LOOKING products that are kind of a rip and don't look as pictured. To be fair, some were free, shipping only, so I suspected. Still the shipping costs added up
Tanga is a convenient helpful site that works well and fills a niche for me. I don't always need or buy but having a value priced option is valuable.
I ordered 5 pack of polo shirts. Size L. These shirts look like they are for juniors. Wish i had known to order 1 size up.
My Wife and I were happy about the products we ordered. For them being used they were in very good shape. Thank you.
I really love the attention and quick response from the customer service people.and I find it equally satisfying that the merchandise is so affordable. I have referred tanga to quite a few friends and family.
I have made 3 transactions so far on Tanga, each of them have gone very smoothly. All components of the transaction have been simple & easy to maneuver.
Bought two dog beds and completely satisfied. So are the dogs, will definitely buy from Tanga again.
The handle arrived very quickly and was great. For my girlfriend's elderly father. She was quite pleased.
I like Tanga because i'm a gagit junky, great selection & good prices. A very nice selection on the lost leader page, i can't help but take a look at all of the items. Thank your site is alot of fun.
The prices can't be beat. You get exactly what you expect, for a reasonable price. No "bait and switch" BS that has happened on other sites.
I love Tanga, especially for gift giving. I can give "high end" gifts without breaking the bank. My family doesn't know how I do it, even though I've shared this site with everyone!
My nieces and nephews look forward to receiving gifts from me because I don't buy trash, and I can always find a great deal on a hot item or accessories here.
Thanks Tanga!
I'm happy to have come across Tanga on Facebook! All that I have purchased that has arrived so far and on time I have been very happy with! Thanx Tanga
I've used Tanga a couple of times and I can say that the experience has been nothing but great. The ordering process was smooth and I received my items in a timely manner.
Awesome prices, great shipping time. (Need to add enough characters to get to 100 so-) What else is there to say about a shopping website?
Answer: Hi Sue :) You can contact us here: https://www.tanga.com/support. We'd be happy to help!
Answer: Hey Vanessa - this is Krista with Tanga. I saw that you wrote into the site and asked about these. I've responded there, but they are authentic :) These Beats are now currently discontinued. Recently Dr. Dre separated from the original partnership of Monster headphones, which is another reason we can get these at such a great price! These Beats are authentic, however are no longer associated with current Dr. Dre models. If you'd like to return, just reply to my email and we can go from there. Thank you so much for being a customer :)
Answer: If you use the on site e-mail they will contact you with in a reasonable amount of time and will correct or address any problems or concerns. They are only 36 people so they do not work 24 hours around the clock. But any time I've needed them they have responded and helped. They do not have a phone number.
Tanga.com has the absolute best prices on the internet. Since 2006 we've saved our customers over $300 million! New sales every day at 7AM and 4PM PST.