• Talking Parents

Talking Parents

Overview

Talking Parents has a rating of 1.89 stars from 70 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Talking Parents most frequently mention customer service, and court order problems. Talking Parents ranks 176th among Legal Services sites.

  • Service
    13
  • Value
    16
  • Shipping
    4
  • Returns
    4
  • Quality
    14

This company does not typically respond to reviews

Positive reviews (last 12 months): 10%
Positive
1
Neutral
1
Negative
8
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What reviewers want you to know

Positive highlights

  • I insisted that the court order using Talking Parents, and after two years the judge finally agreed.

Critical highlights

  • I would actually rate a ZERO because it IS NOT A CO-PARENTING APP.
How would you rate Talking Parents?
Top Positive Review

“Had an unreasonable co-parent”

Michael E.
1/7/23

This saved a lot of endless emails and text and monitored the behavior of the other parent by the court. This helped save a lot of name calling and other unhealthy behavior. It did not stop it, but it did help. Best 9.99 a month I have spent in a long time

Top Critical Review

“Don't Do It!”

Crystal C.
12/14/23

Absolutely horrible. I think they fully take advantage of a family's difficult situation to make money off you. I was using this app for my very volatile situation with my ex-husband, I had over a years worth of correspondence between us and then they pulled my account from me until I upgraded! I obviously was forced to upgrade in order to get back all the evidence of the verbal abuse I put up with co-parenting with my ex. Absolutely disgusting tactic to make money off of people in abusive terrible situations. Don't sign up for it….there has to be better ways than this.

Reviews (70)

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Reviews that mention popular keywords

court order (11) app (25)
Thumbnail of user crystalc445
3 reviews
0 helpful votes
December 14th, 2023

Absolutely horrible. I think they fully take advantage of a family's difficult situation to make money off you. I was using this app for my very volatile situation with my ex-husband, I had over a years worth of correspondence between us and then they pulled my account from me until I upgraded!
I obviously was forced to upgrade in order to get back all the evidence of the verbal abuse I put up with co-parenting with my ex.
Absolutely disgusting tactic to make money off of people in abusive terrible situations.
Don't sign up for it….there has to be better ways than this.

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Thumbnail of user privatep109
1 review
0 helpful votes
November 8th, 2023

For several months I was double charged for a premium account. I was even charged 3 times once. I keep having to contact these jerks and every time they say to contact Apple. They won't fix the problem and they don't care. For a long time they also had the name of my co parent and I mixed up. Just awful.

Thumbnail of user erikg217
1 review
0 helpful votes
January 12th, 2024

This app was good until they updated their APP 2 days ago. Since then I can't get on. I've deleted it and tried to reinstall. I still can't get in it to communicate with my EX. STAY AWAY FROM THIS APP! I CANT EVEN SEND A SCREEN SHOT OF WHAT IT SAID BC I CANT GET INTO I!

Thumbnail of user dreal7
1 review
22 helpful votes
February 5th, 2021

I'm the dummy that requested an app to use for coparenting with a mentally, emotionally, verbally abusive ex and am now paying the price. It's given liberal access to my ex and his girlfriend to constantly message and bash in an attempt to paint a horrible picture of our situation. As soon as our agreed upon year is up, I am not using it any longer. If anything attempts at coparenting have been made worse. There should be some sort of monitoring for harassment. I feel anxious every time there is a new message.

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Thumbnail of user elizabethv223
2 reviews
0 helpful votes
August 2nd, 2023

First they stole 90mins I had left and I misses the only 5min call I'm allowed every wensday which is very important to my 4 year old emotional health! And them after finally able to afford the premium service again none of the video calling is working! Don't waste you money on this app it's a tool to hurt parents relationships with there children not help! ScAM!...

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Thumbnail of user zamr
1 review
1 helpful vote
July 5th, 2023

Everyone who is a non custodial parent need to beware that during any slightest conflict between attorney and client, Talking Parents staff indulges alienation towards their customers. They also release your private information to their parties without notifying you.

Tip for consumers:
Vince Mayfield, Stephen Nixon, Caroline McCoy YOU ARE ALL TRASH

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Thumbnail of user carolm2030
1 review
7 helpful votes
October 9th, 2021

As like many reviews that I have read this app is complete nonsense and truly does give narcissistic, sadistic, unwilling to actually co parent, parents feel as though if they send tons of irrelevant messages that the other parent will look bad. I do not open many messages from my sons dad because the title alone gives me anxiety. The courts don't care how badly you've been abused. All the courts want is for the situation to be out of their hands and to place a band aid on the case.

This app allows power hungry parents to continue to feed their sick brains. Sad. I would not recommend!

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Thumbnail of user thej39
1 review
1 helpful vote
June 20th, 2023

Court order been over and my ex won't stop using this damn app as if she has a sense of power any type of emergency she uses this app when she can just simply call me.

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Thumbnail of user mikeb3377
1 review
1 helpful vote
August 28th, 2023

This app is like being treated like a child. If two parents can't talk then sure you get two stars. No normal adult needs to be monitored like this.

Thumbnail of user billb1795
1 review
0 helpful votes
May 27th, 2022

Someone else has my password & I am not computer literate. I have made many attempts to contact them in person and otherwise! NO customer service number & NO communication otherwise!

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Thumbnail of user williamm2896
1 review
5 helpful votes
May 24th, 2021

This is the worst and most toxic app I've ever heard of. I has nothing to do with coparenting, and for some it gives them a false sence of empowerment. Like it's some sort of shield. And the lies that fly, it's just all together horrible. Oh and they want you to pay for it... No sir.

Thumbnail of user chrystalp13
1 review
11 helpful votes
March 15th, 2021

This site, while having good intentions, is not meant for all types of people. This site has done nothing but give me more anxiety than ever. Sure it's good for the courts to see and have proof of communications. However, it does not take into account of how it lets my ex harass and be a total bully to me and word things to always make me look bad, no matter what the circumstance. According to the judge, we have to respond to each other within a 24 hour time frame. So he'll just start posting random things that are ridiculous at a time he knows that I am busy and I have the kids. All of a sudden I will have 6 or 7 different messages. He'll be so busy posting things on talkingparents, taking things out of context. Or he'll go back to a subject that's previously been talked to death about. He forgets his own kids' birthday.
When it comes to a kid getting sick or hurt, he would rather know who to blame, other than asking about how the kid is actually doing.
The site seems to track times for communication of someone checking their mailbox, no one can alter anything. However, in order to not get into trouble because of the way the ex likes to manipulate everyone and everything, I have to be so careful how I word things. Nothing is ever simple.
Sadly, I have to keep my lawyer on retainer just to help me with the communication between us. And there's nothing you can do about harassement from the other party.

Tip for consumers:
Watch what you say at all times, never let your guard down. It is not a free speech community and the use of sarcasm would not go over well. Always try to have someone else read whatever you have to say before sending to stay diplomatic.

Products used:
It's a website

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Thumbnail of user jasons2399
1 review
3 helpful votes
December 28th, 2021

Attorneys and court systems tout this website/app as being great for coparenting but as a user for three years, I would strongly suggest you find an alternative means of communication.

The app is not free on your phone, but the website(with serve limitation/ software bugs is), this was poorly explained to me during the mediation process, and had I know the limitations of the app, I would not accept that for my coparenting agreement.

The software/ application is poorly supported, buggy, rarely updated and inconsistent with how messages are sent, received, etc. You can send messages that do not get received by your other partner for several hours. Same goes for dates.

As this app is relatively new, and most coparenting agreements will span the adolescence of children. I highly doubt this app will exist for 18+ years without being purchased or absorbed by another company, leaving you at the mercy of whatever the developer chooses to do after they have extracted as much cash as possible from unsuspecting abs confused parents.

If the app works for your specific situation, great but for most situations is a cash grab from insiders of the divorce legal world, that don't have anything substantial to offer.

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Thumbnail of user rebeccat267
1 review
8 helpful votes
April 2nd, 2020

This is not an intuitive application. My X and I stopped using it because it didn't make sense and wasn't helpful. Please make sure you cancel before they charge your card again for the annual fee. I stopped using it and forgot that there is an annual charge. The day they charged my card I asked them to cancel. They refused to stop the charge and locked me into another year (that I wont use). And at a higher cost than I initially agreed to. Disappointing experience and they will never see another dime from me.

Thumbnail of user ryanm1533
2 reviews
3 helpful votes
September 16th, 2022

My wife and I are 3 days into using this app, and being the narcissistic gaslighter that she is, she has only included words that clearly reflect that she cares nothing about our young daughter. Her goal is, and always has been, to use my poor baby to hurt me. Let me add, she has a recent DUI (her second) with a suspended license. Where is the Justice for dads who truly care about their children? Coparent, in my case, is a word that is 100% useless when one parent thinks that everything should be done their way and only their way. While I thought that this site would have rules and be monitored if someone is NOT in any way interested in coparenting, to me this app is useless too. PARENTS***** if your "Coparent" treats you badly, they are going to do the same to your children as they get older! ITs A GIVEN!

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Thumbnail of user stormis3
1 review
15 helpful votes
September 25th, 2020

The app itself is good, functionally but the concept of the app is terrible. The other parent just uses the app as if its being monitored 24/7 and says whatever they can to make themselves sound better. Basically giving a fake image of themselves to Talking Parents and make out like they are something they aren't. I cant stand using it but I have to through court order. We have been communicating on here for about 2 years and if anything I think it has made our relationship as co-parents WORST. His wife and mother log into the app while hes at work and send me messages and I know this because he cant have a phone at his job and I can just call and see when hes there so its all around just a bad idea unless you and your ex have a good relationship.

Thumbnail of user amya680
1 review
6 helpful votes
December 25th, 2020
Verified purchase

I ordered the premium plan for the cost of $20 try to download various things that download it 7 to 8 times each. Spent well over $200 trying on transcription and copies of records and the transcriptions are so poorly crafted they have the wrong name half the time for who is saying what and every sentence has 2 to 3 errors making it almost Unintelligible. At that price I should be able to have a human transcription other than a or what appears to be a very poorly auto texted transcription. Unfortunately will be unusable in court as it appears to be just a bunch of garbled and missed typed words very disappointed would never recommend

Thumbnail of user leol226
1 review
0 helpful votes
October 24th, 2022

Book of Control 1:1
Above all You must ensure by all means necessary that the child(ren)' PARENTS DO NOT actually communicate!

6 years and I have not been able to communicate with my coparent while using an app that dares call itself "talking" parents.

How can some sick individuals allow something like this to exist? And how can there be NO review, no process in place to ensure parents are ACTUALLY talking?

This is such an effective tool for parental estrangement. Highly recommended to all attorney who want to keep getting their clients money to keep a child away from the other parent.

The app has been imposed on me despite my written and verbal refusal to use it. All my constitutional rights have been violated by it and some feel I will not be able to do anything about it.

Talkingparents, please remove all photos of my daughter from this site. I am not comfortable with them being shared through or on this platform.

This site has done enough damages to my relationship with my daughter... Please remove my account on here.

To anyone using this app... I am sorry for you... I feel your pain. Wishing you good luck with it. If you can get away from using it, RUN!

Tip for consumers:
Do Not!

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Thumbnail of user heathere199
1 review
5 helpful votes
May 6th, 2021

My ex decided that he wants to pay me through the accountable payments. My primary bank account couldn't be verified (despite being open for over 3 years) so I opened an account at a credit union. That account couldn't be verified either so I went and opened a third bank account which thankfully was verified. My ex sent me a payment on Sunday, 5/2. The email from Talking Parents said that it could take up to 2 business days to show up in my bank account. Today is Thursday, 5/6 and the payment has yet to be sent to my account. The status on Talking Parents is still "pending". I've reached out to customer service and they haven't responded. I have tried to get help from Dwolla and my bank and this issue lies with Talking Parents. I'm so beyond frustrated and will be looking for a different website for communication between us as well as a different way for my ex to pay me.

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Thumbnail of user cesaru7
1 review
1 helpful vote
December 29th, 2021

They just decided to go from $4.99 to $9.99 because they know they can. People are forced into using this app and they are taking advantage of it.

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Thumbnail of user ryany45
1 review
4 helpful votes
September 1st, 2020

So Florida owns a site that governs communication between family in California? Also why does an internet site require that I print out a PDF then have it notarized then mail it in to TalkingParents.com when I simply lost my password - which in turn takes a longer time to speak with the woman who is alienating me from my child on a retroactive case? Furthermore, what search engine are the lawyers indexed from? Do they work for the site? Do you promote them? Last question would be - why not simply use a www.protonmail.com account instead of talking parents? Its free and if two people are emailing each other and one parent has deleted messages (you look at printouts of the two parents)=(timestamps) you know they were trying to trick whomever is reading the printout of call logs and could stop them from talking about they're child more so than you could have before (also cellphone companies can and will print out all your texts between you and another party. Thanks reading & I'd like a response.

Thumbnail of user jessicah424
1 review
10 helpful votes
September 30th, 2019

My ex will say he needs to think about things or needs more information despite a ruling that clearly outlines our roles. He'll say he needs to think about my vacation with the kids that is a month away and he'll ignore the issue. The lawyers say "use talking parents." Then I don't get answers from him and he waits until the last second to say no. Then it's "mom does what she wants despite dad's objections, mom doesn't care about the best interest of the child." He cancels appointments if I put them on the calendar too early and he either takes my child when he is available or schedules them not on my day off. On my days with the kids, he schedule appointments and says he gave notice and then he shows up to everything and gets dr notes from MY KIDS' doctors for HIS fmla even though I'm there to bring them! This app has done nothing but add a safety blanket for his abuse, which I've endured since I was 18almost 16 years.

Thumbnail of user jasonw369
1 review
4 helpful votes
February 19th, 2019

2 days of working with this app and I had to get rid of it. It delivered messages 1 1/2 hours late and really messed some things up between me and my ex wife. I would not recommend it for any co parents!

Thumbnail of user katrinas144
1 review
2 helpful votes
December 1st, 2020

When I log in I'm not allowed to view the messages from my ex-husband and I'm not allowed to type back getting really frustrated about to find another app to be able to talk to him

Thumbnail of user cindya225
1 review
3 helpful votes
July 31st, 2020

I pay a monthly fee for an app that crashes- there's no customer service- it takes 48 hours for anyone to respond to an email.

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Talking Parents is a free service that keeps track of important conversations between parents that may become the subject of future litigation, create your free account today.

Company Representative

Thumbnail of user kristink34
Kristin K.
Typically does not respond to reviews

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