TacticalBootStore has a rating of 4.7 stars from 3,970 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TacticalBootStore most frequently mention free shipping, customer service, and great price. TacticalBootStore ranks 53rd among Boots sites.
Have bought from you in the past but never registered as a returning customer -- took care of that oversight today. Fair prices, a great website, easy ordering, and fast shipping...what's not to like, right?! I recommend your site and products to my West Point buddies / classmates and highly recommend Tactical Research Khyber boots for cadet candidates in their senior year in high school as they prep for the rigors of the Academy.
Had an issue with size when trying to contact by phone no response After several emails I got a response which kind of tells me that basically I can pay another 30.00 dollars for a refund Or another 20.00 dollars for exchange No bill was ever supplied with the order , no return labels nor address Very displeased with this ordeal not worth the trouble
Have bought from you in the past but never registered as a returning customer -- took care of that oversight today. Fair prices, a great website, easy ordering, and fast shipping...what's not to like, right?! I recommend your site and products to my West Point buddies / classmates and highly recommend Tactical Research Khyber boots for cadet candidates in their senior year in high school as they prep for the rigors of the Academy.
Prices were good, competitive, not less expensive. No or VERY slow to respond communication from seller. Comments by seller were rude to say the least. Very poor company to do business with. Never again from me and I would recommend you look elsewhere also. Their prices with shipping are average, not a super bargain. That makes the poor service unacceptable. Save yourself a headache and go elsewhere.
Great selection of military boots. Found exactly what I was looking for right away for a blowout price! I will definitely be shopping here in the near future!
Follow-up:
I received my order approximately one week after posting the previous comment. I absolutely LOVE my boots! They look great and are very comfortable. I can't wait to shine them up and show them off in uniform! Thank you so much tacticalbootstore.com! :)
The price was great and the boots arrived quickly (in a few days). I expect them to last for 2 or 3 years, just like my previous pair of Belleville boots. One side note is that I sent tacticalbootstore an email inquiry about the price of the boots that I purchased when I later found the same boot listed twice on their site (same boot model number but different title) and the other listing was $8 cheaper. They did not reply to me.
The online purchase has been a piece of cake. However, I have had no luck in speaking to a human being at the 800 number listed. Very concerning if there might be a customer service issue. I tried calling for 5 business days. No answer.
I decided to go ahead and order the items. They arrived quickly and worked great for our situation. No problems at all with the online ordering process, payment and shipping.
Great prices for great quality.
I was very satisfied with the purchase I made with tacticalbootstore. Their prices are very good. They sent an email immediately after my purchase that the boots would be on back order and that I could choose to cancel if I'd like to. I chose to wait and they were shipped way quicker than I had expected. The whole wait from ordering to receiving them was only 10 business days. I will buy my son's boots here from now on.
Typical internet experience without hassle or glitches on the web page/web forms., Good to know you ship to USVI.
Had an issue with size when trying to contact by phone no response
After several emails I got a response which kind of tells me that basically I can pay another 30.00 dollars for a refund Or another 20.00 dollars for exchange
No bill was ever supplied with the order , no return labels nor address
Very displeased with this ordeal not worth the trouble
There was no options for expedited shipping or information on how long shipment may take. That is a disappointment.
So far you're awesome. Let's see how it all turns out. I have about 900 Facebook friends, and a bunch are LEO an Military. I'm sure they would love to hear of your prices and service.
I have order these same boots from you a couple years ago. My husband really likes them for work. It was simple to go in and find the same pair again. Thanks
Ordering was nice and simple...now lets see how long it takes to get here?
Pkg arrived in four days and I didn't have to interact with poor customer service from the box stores (PX/BX/NEX). I'll start wearing full time on 8 Aug and can give better reviews on how well the fit and construction of the boot is. Please send an additional survey in three weeks.
So far... Fast. Easy. Just wish there where other options for shipment. Lower shipping cost with longer wait for delivery would have been better...
Easy to use website and had the product I was looking for in stock. Great price and a surprise free shipping!
Great boots. Lots of brands to choose from all at reasonable prices. Site had a clean look and easy to navigate.
The *******975 phone number is answered by a fax machine then the line goes to dead air...I have already purchased these boots locally(for the same price) and I am familiar with what I'm buying. What I am buying from your company is a 2nd pair to rotate usage.
I wanted to exchange boots for the correct color needed (my mistake in ordering) but time is a factor that a phone call would have saved me. So I am buying another pair and will deal with returning my incorrect order separately.
This is my second purchase through your site and would be confident with making future purchases. Point of sale communication does need some fine tuning. Being able to speak with someone at the listed customer service numbers would increase buyer confidence.
I always buy boots for my husband (AF) through this site. Easy to navigate, size always in stock. Happy Customer.
I am a US Navy Recruit Division Commander, these boots make life easier when Im on my feet 18 hours a day. Your affordable prices make it possible for me to get them! Thank you for the support.
Great product, great price! My item arrived quickly and exactly as described. Customer service was pleasant and available to answer my questions. I will place another order in the near future. Thank you.
You guys were great! I needed my product by a specific date, and you got it to me on time. I would recommend your site to any military member!
Thanks,
James Phillips
It is my first time buying from this site and I've been trying to contact customer support and no one answers. That gives me a sense of insecurity. Also once I pay with paypal, I cannot recheck to see if my order is correct, it just says thanks for your payment. I expect that the boots that I purchased are legitimate and true to its description, but my overall experience made me doubt if it was a legit site to purchase from. This where I base my rating, but if to buy from you again? Well, if I get the item that I purchased as described of course I'll buy from you again.
Would have liked other shipping options.
Size length was good but the boots were still huge in width. I normally wear a regular width and didn't expect them to provide so much space on the top of the foot. Even an extra insole didn't make th fit right.
I checked other websites including the boot manufacturer and found tacticalbootstore to have the best price. Why pay more? I'm very satisfied with my purchase. The boots are exactly what I ordered. Delivery only took 4-5 business days with standard shipping. I'll definitely purchase other items in the near future. Thank you!!
Best price I could find online. Boots arrived in a reasonable time. They are in perfect brand new condition and Husband is very happy with them!