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  • TacticalBootStore

TacticalBootStore

Overview

TacticalBootStore has a rating of 4.7 stars from 3,970 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TacticalBootStore most frequently mention free shipping, customer service, and great price. TacticalBootStore ranks 53rd among Boots sites.

What reviewers want you to know

Positive highlights

  • Customer service experience has been good so far as well.
  • Everything went well and the products had a great price.

Critical highlights

  • Received my product, however not being able to receive any information regarding my order was troublesome.
How would you rate TacticalBootStore?
Top Positive Review

“Have bought from you in the past but never registered...”

David R.
5/2/15

Have bought from you in the past but never registered as a returning customer -- took care of that oversight today. Fair prices, a great website, easy ordering, and fast shipping...what's not to like, right?! I recommend your site and products to my West Point buddies / classmates and highly recommend Tactical Research Khyber boots for cadet candidates in their senior year in high school as they prep for the rigors of the Academy.

Top Critical Review

“Had an issue with size when trying to contact by phone...”

Fidel a.
10/4/14

Had an issue with size when trying to contact by phone no response After several emails I got a response which kind of tells me that basically I can pay another 30.00 dollars for a refund Or another 20.00 dollars for exchange No bill was ever supplied with the order , no return labels nor address Very displeased with this ordeal not worth the trouble

Reviews (3,970)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (18) great price (14) order (101) belleville boots (5) right size (3)

Reviews from Related Businesses

Thumbnail of user davidr570
David R.
4 reviews
0 helpful votes
May 2nd, 2015
Verified purchase

Have bought from you in the past but never registered as a returning customer -- took care of that oversight today. Fair prices, a great website, easy ordering, and fast shipping...what's not to like, right?! I recommend your site and products to my West Point buddies / classmates and highly recommend Tactical Research Khyber boots for cadet candidates in their senior year in high school as they prep for the rigors of the Academy.

Thumbnail of user nancyb332
Nancy B.
1 review
0 helpful votes
November 30th, 2014
Verified purchase

Prices were good, competitive, not less expensive. No or VERY slow to respond communication from seller. Comments by seller were rude to say the least. Very poor company to do business with. Never again from me and I would recommend you look elsewhere also. Their prices with shipping are average, not a super bargain. That makes the poor service unacceptable. Save yourself a headache and go elsewhere.

Thumbnail of user lm177
L M.
1 review
0 helpful votes
March 18th, 2014
Verified purchase

Great selection of military boots. Found exactly what I was looking for right away for a blowout price! I will definitely be shopping here in the near future!

Follow-up:
I received my order approximately one week after posting the previous comment. I absolutely LOVE my boots! They look great and are very comfortable. I can't wait to shine them up and show them off in uniform! Thank you so much tacticalbootstore.com! :)

Thumbnail of user christopherx1
Christopher X.
3 reviews
0 helpful votes
August 14th, 2016
Verified purchase

The price was great and the boots arrived quickly (in a few days). I expect them to last for 2 or 3 years, just like my previous pair of Belleville boots. One side note is that I sent tacticalbootstore an email inquiry about the price of the boots that I purchased when I later found the same boot listed twice on their site (same boot model number but different title) and the other listing was $8 cheaper. They did not reply to me.

Thumbnail of user susanc393
Susan c.
1 review
0 helpful votes
November 3rd, 2014
Verified purchase

The online purchase has been a piece of cake. However, I have had no luck in speaking to a human being at the 800 number listed. Very concerning if there might be a customer service issue. I tried calling for 5 business days. No answer.
I decided to go ahead and order the items. They arrived quickly and worked great for our situation. No problems at all with the online ordering process, payment and shipping.

Great prices for great quality.

Thumbnail of user nancyo52
Nancy O.
1 review
0 helpful votes
November 10th, 2014
Verified purchase

I was very satisfied with the purchase I made with tacticalbootstore. Their prices are very good. They sent an email immediately after my purchase that the boots would be on back order and that I could choose to cancel if I'd like to. I chose to wait and they were shipped way quicker than I had expected. The whole wait from ordering to receiving them was only 10 business days. I will buy my son's boots here from now on.

Thumbnail of user roberts819
Robert S.
17 reviews
3 helpful votes
April 6th, 2019
Verified purchase

Typical internet experience without hassle or glitches on the web page/web forms., Good to know you ship to USVI.

Thumbnail of user fidela6
Fidel a.
1 review
0 helpful votes
October 4th, 2014
Verified purchase

Had an issue with size when trying to contact by phone no response
After several emails I got a response which kind of tells me that basically I can pay another 30.00 dollars for a refund Or another 20.00 dollars for exchange
No bill was ever supplied with the order , no return labels nor address
Very displeased with this ordeal not worth the trouble

Thumbnail of user ashleyu8
Ashley U.
6 reviews
0 helpful votes
September 12th, 2014
Verified purchase

There was no options for expedited shipping or information on how long shipment may take. That is a disappointment.

Thumbnail of user markj282
Mark J.
17 reviews
15 helpful votes
April 17th, 2016
Verified purchase

So far you're awesome. Let's see how it all turns out. I have about 900 Facebook friends, and a bunch are LEO an Military. I'm sure they would love to hear of your prices and service.

Thumbnail of user elizabethd217
Elizabeth D.
1 review
0 helpful votes
May 15th, 2018
Verified purchase

I have order these same boots from you a couple years ago. My husband really likes them for work. It was simple to go in and find the same pair again. Thanks

Thumbnail of user inn
In n.
1 review
0 helpful votes
August 2nd, 2017
Verified purchase

Ordering was nice and simple...now lets see how long it takes to get here?

Pkg arrived in four days and I didn't have to interact with poor customer service from the box stores (PX/BX/NEX). I'll start wearing full time on 8 Aug and can give better reviews on how well the fit and construction of the boot is. Please send an additional survey in three weeks.

Thumbnail of user reynoldh1
Reynold H.
1 review
0 helpful votes
January 22nd, 2018
Verified purchase

So far... Fast. Easy. Just wish there where other options for shipment. Lower shipping cost with longer wait for delivery would have been better...

Thumbnail of user jareds46
Jared S.
1 review
0 helpful votes
May 16th, 2014
Verified purchase

Easy to use website and had the product I was looking for in stock. Great price and a surprise free shipping!

Thumbnail of user davidm487
David M.
27 reviews
6 helpful votes
June 28th, 2014
Verified purchase

Great boots. Lots of brands to choose from all at reasonable prices. Site had a clean look and easy to navigate.

Thumbnail of user michaels964
Michael S.
1 review
0 helpful votes
December 29th, 2017
Verified purchase

The *******975 phone number is answered by a fax machine then the line goes to dead air...I have already purchased these boots locally(for the same price) and I am familiar with what I'm buying. What I am buying from your company is a 2nd pair to rotate usage.

I wanted to exchange boots for the correct color needed (my mistake in ordering) but time is a factor that a phone call would have saved me. So I am buying another pair and will deal with returning my incorrect order separately.

Thumbnail of user mikeb629
MIKE B.
2 reviews
0 helpful votes
July 24th, 2016
Verified purchase

This is my second purchase through your site and would be confident with making future purchases. Point of sale communication does need some fine tuning. Being able to speak with someone at the listed customer service numbers would increase buyer confidence.

Thumbnail of user vickim80
Vicki M.
1 review
0 helpful votes
June 8th, 2015
Verified purchase

I always buy boots for my husband (AF) through this site. Easy to navigate, size always in stock. Happy Customer.

Thumbnail of user juliew209
Julie W.
1 review
0 helpful votes
September 3rd, 2014
Verified purchase

I am a US Navy Recruit Division Commander, these boots make life easier when Im on my feet 18 hours a day. Your affordable prices make it possible for me to get them! Thank you for the support.

Thumbnail of user reneet40
Renee T.
1 review
0 helpful votes
November 16th, 2016
Verified purchase

Great product, great price! My item arrived quickly and exactly as described. Customer service was pleasant and available to answer my questions. I will place another order in the near future. Thank you.

Thumbnail of user jamesp475
James P.
1 review
0 helpful votes
September 12th, 2016
Verified purchase

You guys were great! I needed my product by a specific date, and you got it to me on time. I would recommend your site to any military member!
Thanks,
James Phillips

Thumbnail of user joshuas131
Joshua S.
1 review
0 helpful votes
April 16th, 2015
Verified purchase

It is my first time buying from this site and I've been trying to contact customer support and no one answers. That gives me a sense of insecurity. Also once I pay with paypal, I cannot recheck to see if my order is correct, it just says thanks for your payment. I expect that the boots that I purchased are legitimate and true to its description, but my overall experience made me doubt if it was a legit site to purchase from. This where I base my rating, but if to buy from you again? Well, if I get the item that I purchased as described of course I'll buy from you again.

Thumbnail of user pattyc41
Patty C.
3 reviews
0 helpful votes
March 9th, 2014
Verified purchase

Would have liked other shipping options.

Size length was good but the boots were still huge in width. I normally wear a regular width and didn't expect them to provide so much space on the top of the foot. Even an extra insole didn't make th fit right.

Thumbnail of user johna560
John A.
1 review
0 helpful votes
July 24th, 2014
Verified purchase

I checked other websites including the boot manufacturer and found tacticalbootstore to have the best price. Why pay more? I'm very satisfied with my purchase. The boots are exactly what I ordered. Delivery only took 4-5 business days with standard shipping. I'll definitely purchase other items in the near future. Thank you!!

Thumbnail of user lloydn8
Lloyd N.
2 reviews
0 helpful votes
April 3rd, 2014
Verified purchase

Best price I could find online. Boots arrived in a reasonable time. They are in perfect brand new condition and Husband is very happy with them!

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4.7
3,970 reviews
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