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The Tack Room has a rating of 4.82 stars from 2,005 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Tack Room most frequently mention customer service, great experience, and free shipping. The Tack Room ranks 18th among Clothing Other sites.
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I purchased 2 liners for jackets, but I had to return one of it. The items are great, but the liner makes the jacket so tight. I thought it will be free return as most of online purchases with return label… I sent the item back with ups yesterday. Thank you
The first pair of boots we have gotten appear to be used. Your online shopping has been frustrating. When there was an error with the payment I entered it also emptied my shopping cart. First time I called I just got voicemail. This time when I entered an invalid promo code and then deleted all of my payment information that I had entered already and I had to go back and re-enter my payment information as well as my email and password. It has been frustrating.
The saddle was advertised as a 17.5. However the fact that the saddle is a Wide Width was not in the description as advertised. I am returning it, but I do find it unfair that I have to pay for the cost of shipping it back since the description of the size was inaccurate.
Everyone at the Tackroom is friendly and knowledgeable. I've been a customer for years and appreciate all they do in the horse community
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