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TackleDirect has a rating of 4.1 stars from 5,710 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TackleDirect most frequently mention good prices, customer service and fast delivery. TackleDirect ranks 1st among Fishing sites.
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I buy 90% of my tackle through you, never had a problem
Was happy with the product but found the follow up automated message about back ordering confusing. This effected my delivery time. I would have preferred a personalised email (genuine customer service) explaining why there would be a delay and when I could expect my order. Instead, I had to make contact with your company to get clarity on this.
Easy quick
These are the guys
Tackle Direct is one of the best in the business for hard to find stuff and everything else as well. I use them for 90% of my fishing needs.
Loved it
Very good customer service.
Great place to buy fishing equipment!
Excellent company, some product limitations but I like doing business with you guys
A+
Came in a timely manner and was very reasonably priced! Lifetime customer
The items I ordered were on sale but many items were put on back order after I ordered them and was charged full retail price for them! The order took about a month to get all items. Then one of the kvd 1.5 square bill crainkbaits I ordered was replaced with a deep diving round bill. Never again! Lesson learned! Fool me once shame on you! Fool me twice just aint gonna happen!
Easy order process. No issues
Great tackle selection and price
Always speedy shipping have not been disappointed yet
Took 2 weeks to ship a product from one of Tackle Direct's outside vendors. Called multiple times and was told it was coming in the next day even though it wasn't. However when ordering items that are in stock they ship immediately and get to you fast.
Excellent deals and a great shopping experience!
Very good to find exactly what I was looking for!
I buy quite a bit from Tackle Direct. They always have what I need and at the best prices around. Everything is delivered promptly and in perfect condition!
TackleDirect shipped heavy jigs in an envelope. The jigs wore a hole in the envelope and arrived scratched and bent. I sent an email to the order department after I placed a second order requesting the jigs be shipped in a box. The second order was also shipped in an envelope and arrived bent and scratched. Heavy jigs need to be shipped in a box.
Ok
Answer: Yes, other companies I have used for online purchases are much better with communications and customer service.