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TackleDirect has a rating of 4.1 stars from 5,710 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TackleDirect most frequently mention good prices, customer service and fast delivery. TackleDirect ranks 1st among Fishing sites.
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I ordered on May 1st 4 of the Bang Products. I still haven't received the product. My order number ******* is still showing pending review. The only explanation I have been given is pandemic is causing shipping delays and you are waiting for a shipment from Bass Assisign. The money was taken out of my account on May 1st and I still haven't received a product.
Good
You've got it all thanks
No comment
Arrived on time
Can't wait to get my sticker!
Quick delivery
Seemed to be good for what I ordered
Hello.
The website should track inventory better to reduce delays or issues
You did good
AS ALWAYS EXCELLENT!
Ordering was easy
I ordered items in April and only a partial order has been received in May. I have no idea when to expect the rest of my order. The communication about the delay or status is non existent. I love the store but dislike the customer service.
Great price, fast delivery!
I have contacted them recently for a return and have been unable to reach someone... anyone at all. Very disappointed.
Fast easy transaction. Quick shipping
BEST ONLINE TACKLE STORE!
Overall happy. Think you need clarity on backorder and such. I got confused on the papers with shipped info. Would buy again
Excellent experience as always
Answer: Yes, other companies I have used for online purchases are much better with communications and customer service.