On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
TackleDirect has a rating of 4.1 stars from 5,710 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TackleDirect most frequently mention good prices, customer service and fast delivery. TackleDirect ranks 1st among Fishing sites.
We monitor reviews for authenticity
Wasted a lot of time on the phone waiting for customer service to pick up the phone. Worse customer service experience. My business from now on is elsewhere
Everything was fine with my order, shipped and received on time.
Fast and easy on most orders
Great deal on Tsunami rod. Fast shipping, even during a pandemic. Would absolutely recommend TD to anyone looking for fishing gear and tackle.
Great place to shop, POOR customer service. In the two weeks since I have received my order, I reached out to tackle direct and I received one response, and I have emailed consistently. In fact I'm still waiting for a response, crickets.
Good
Fine
Easy to find what I'm looking for!
Easy site to work with
I have 2 items on backorder. I received an automated response to check on whether I had received my order but the only response choice I had was to say yes I have received my order which lead me to this survey. So I am wondering what will happen to my B/O hooks at this point?
Easily ordered
I need to return the wire I ordered, how do I do that
As always...quick and easy.
Good timing on receiving the order! Everything was there that I ordered
Outstanding online experience. The website format is great. Easy to maneuver the site.
Great product
Very satisfied I purchase other fishing tackle before and been happy
Fast and efficient!
Overall good
O
Answer: Yes, other companies I have used for online purchases are much better with communications and customer service.