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Tablecloths Factory has a rating of 2.93 stars from 103 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Tablecloths Factory most frequently mention customer service, and phone number problems. Tablecloths Factory ranks 106th among Home Decor sites.
These cute little candles were favors for a tropical, honeymoon-themed bridal shower held this past weekend! They were such a hit! Had them with a little sign that said..."Love burns long in happy hearts. Burn these candles and think of our bright new future. Let Love Light The Way!". Great product!
Am 3 months pregnant & have never been so stressed out by a company before. They say 1 thing but they do not follow through or keep their word. They are also crooks. Long story short, I spoke to a representative named Diana who after I explained the situation of my return told me via chat "I spoke to my refund department who decided to refund you the whole amount you paid to your PayPal account". The next day I get an email from that same rep telling me that they can't & would be crediting my account with them instead & only refunding me $7 on PayPal acc of which I paid with. What's funny is that I paid $33.46 with my PayPal yet they want to only refund me $7. Please avoid this stress & aggravation & shop elsewhere for your event needs
Overall the service was excellent. Speedy turnaround from ordering to delivery. Product was in good condition the coloration was just different than I expected and did not fit our decor.
Response time and communication have been excellent in the returns process. I would consider using this company again.
The looked really nice on but they are very thin.
I would buy these again for other events!
Yes I recommend this purchase
I did a wedding and they were the perfect decor to bring out the floral theme they looked better than my silver glitter trees
The item arrived pretty quickly and was packaged very well. My only concern... the links holding the stones are thin and are already falling off. I had to repair 3 strands since unwrapping it.
I didn't realize this was the same company as Ya Ya Creations and Efavormart until I got my paid invoice after ordering so was nervous about my organza overlays actually arriving. Within 10 days I got 3 out of the 7 I ordered and contacted the company via the "chat" system on their website. It took about 30 minutes to convince the customer service person that I really didn't receive all of my order and within 7 days they shipped it out. I was extremely relieved. I did however initially order the wrong size and had them returned with my new order invoice to get a full refund and will let you know if that refund is not forthcoming. I expect it in about 4-6 weeks.
The quality was pretty much exactly what I saw on their website. I ordered the 85" chocolate swirl organza overlays. It wasn't super high quality as the satin edges weren't doubled up on both sides, which is fine my purposes anyway, and the swirling organza was really beautiful. I would definitely order from them again.
Refund Update:
I wanted everyone to know that I did receive my full refund within 4 weeks of sending back the incorrect size I ordered. My mistake and they still refunded my money. Although I did have to send them the order of the correct sized cloths in order to not have a large restocking fee charged. But all in all, I am very pleased.
I bought a very nice runner and the quality and thread count is fabulous.
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Tablecloths Factory specializes in tablecloths, skirts, and runners for every occasion and aesthetic need. Their product range includes round table cloths, chair covers, satin sashes and fabric bolts. The website includes a tablecloth size chart to assist customers in finding the right size for their need. There is currently offering 20% off all store items. The company manufactures their products in China and has a distribution warehouse in southern California.
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