Stay away from this company, unless you have time on your hands to waste, and wish to be at the whim of disorganized minds.
1. The assessment is over 1 hour long.
2. I had to repeatedly follow up to find out the results of my assessment; this took over 1 month.
3. Once I was given access to the job portal, this is how it works: A job is posted along with the responsibilities and SHIFTS very important to pay attention to. You can say no to a job and the system will most likely tempt you with another post.
4. I was told to check the site every day.
5. Pay is minimum, which is about $9.75/hour; the hours youre expected to work per week are not posted.
6. Here was the latest and it was a debacle: I found a job that I liked because of the SHIFTS so I chose an interview time, prepared the screenshots, logged into the job portal, sent the screen shots, and then logged in for the time of the conference call.
Heres how the Conference Call goes: There were 22 people on the line plus the presenter. The presenter talked like she was addressing kindergartners. The presenter went through a series of screens. E.g., These are the days of the training. Can you commit to these days and times? When everyone has answered yes or no, then the next screen comes into view.
BTW the days of training were given, for this post, in the job portal, and I knew I could commit to the days given. NOTE: these training days had NOT changed from the date the job was posted, which was only the day before.
We were about three screens in and it asks about SHIFTS. I look at the days and times. Theyre different from the ones on the original post!
If I make a decision to apply for a job and commit my time, energy, and resources to prepare for an interview, I expect the SHIFT that I applied for, based on my schedule, to be the same during the interview.
But it was not.
From my experience, it would appear that Sykes doesnt care if they waste applicants time.
Stay very far away from this company. Good luck trying to get a live person on the phone. Be prepared for whoever you speak with in customer service to cut you off before youve completed a sentence. We wont even go into how the question I asked on the support page was answered with gibberish, because she a) didnt read it, b) read it so fast that she didnt read it, or c) couldnt read.