Like so many on IG,i fell prey to this product. I have very good teeth and sometimes a little obsessed with keeping them at their best. I recieved the product rather quickly from Brampton ON, not sure why my credit card compamy alerted me on an international Charge? That should've been my first res flag.
I sampled the product, as instructed on its lowest setting and away from the gomme lines. Does it surprise ne that the little bit of plaque it took off, resulted in sensitivity to a few of my teeth. I ended uo visiting the dentist, who was quite horrified that this kind of product was being sold to the general public? THIS IS A DANGEROUS TOOL and meant to be used by a SKILLED PROFESSIONAL. It truly was an expenaive mistake and just thankful it didn't ruin all my teeth. Clearly there is NO REGULATION for dangerous tools like this to be openly sold, no warning labels as to the severe damage it can do to teeth.

On day 2, I contacted support and " Arthur offered me the same 20% discount. I declined and told him the generals as described above. He then offered me 80%, I declined and he provided me with a return address. Shipping charges were on me and I was content with the deal.

Would it surprise you to know that the address he provided in his email doesn't exist with Canada Post. Luckily, I had the original label which was a the same address, different company name and NON EXISTING POSTAL CODE? I took pictures of all of it, i cluding proof of shipping, payment, Tracking # as requested. I provided pics of the original senders address and the return to that same address. I emailed him all of the proof, including his original email with the wrong address. CLEARLY A WILD GOOSE CHASE!

I'm awaiting reply. I will be contacting CONSUMER AFFAIRS in my province to report this product, its dangers to the public and the scam that goes with returning it. Additionally, considering CTV News/ Pat Foran on his Whistleblowing segments and consumer reports

Hopeful Arthur will honor the return, and not claim that they never got it...otherwise reporting to the FRAUD SQUAD of my credit card compny.

Hope SWISSKLIP reads this.

Buyers...BEWARE. If you want to ruin your teeth, this is your instrument. Dental Hygenists and Dentists are the only people that shoukd be allowed to buy this product.