Joined this company in December. I wanted to only trade with $5,000 but after making a profit of over $7,000 over the weekend, they peaked my interest. My account manager convinced me and I put my trust in him. I then put a further deposit and had them trade even more. My account went from $20,000 to $50,000 in a few weeks. They then asked me to put more money. I was reluctant as I had plans for the funds and it was during Christmas. I wanted to use those funds for my family, but my account manager George at the time assured me that it will help with the margins and I would get the funds back in a few days so I went ahead. In total I had put about $27,000US, They had given me a withdrawal of $1,000 and when I had requested my $10,000 back they said it was still in trading and could only do $2,500. So I took it. Ever since then it went down hill from there.
George ended up making a trade on my account that took my account from $87,000 to -$70,000. I lost all my money. As much as I wanted to cut my losses, they insisted and pleaded that I won't lose my money, if I only buy their "insurance" I can recover my account. After going back and forth so many times, I borrowed money from a friend to buy the insurance. They gave me credits to bring my account back up. From then on I decided to no move forward so I asked for my money back (the one I just gave them), it was borrowed funds and I cannot risk it being lost in trading. But they never gave it back, as a matter of fact to get it back they insisted I had to pay taxes and other fees to get the money back, and I paid those fees the first time it was asked. Right after I paid they came up with another fee and scheme. From then on, I decided to let it be and later report it to the police and cyber crime unit. But never got to it, but now I will. Along with posting it on every forum and on YouTube.
On March 16 they sent out a company email to say that the company account got hack and the person I was working with scammed the company and took off with money but my money was still safe and was on a different website for a month. The whole story didn't make sense.
A month later they reached out to me to try to put more money in with every excuse in the book, I declined. I told them to just trade with what I have along with the credits. As I had no other choice and they refused to allow me to withdraw my balance. Because apparently I couldn't make any withdrawals unless my account balance was more than the credits. So they began to trade on my account. It went from 13k to 37k, then to 80k, the account now stands at $205k. My principal is $37,898. As I'm even writing this, they opened about 30 trade positions that I didn't authorize them to do and they know I want my money so there's no reason why trades should be open. They will then either say we can't honor your withdrawal because trades are open or purposefully drain my account. They did both of those things to me, which lead me to sending them more money to restore my account. Right now, they are saying I have to pay taxes on my withdrawal amount which is my principle that I had invested. They refuse to pay me, and I'm super agitated and this has to stop.
I spoke to someone in their finance department and after yelling at them he hung up on me and never called me back. I just saw that they opened so many trade positions without my authorization. Furthermore they said my account manager got sick with COVID so I won't be able to talk to him. So why are trades open on my account.
This company is a fraud, a scam, and anyone thinking of doing business with them should run far away. Make matters worse I referred two friends to them and one lost $20,000 and the other one lost $13,000 in which they are both trying to recover. They both lost it by "the market going against them". I have no positive experience with them. They are not licensed brokers and the excuse that Crypto is deregulated makes so they don't have to get a license to trade makes no sense, because 1) the company still trades forex and stocks on their platform. No matter what it is you are trading as long as you are taking public funds to trade, you must have regulation in the jurisdiction your investors are in. (I've learned all this recently when trying to open my own legitimate hedge fund with my trading partner). Don't use this company they are not legally licensed and regulated to either trade or act as a Trading platform. They will take your money but will never honor your withdrawals or at least large ones.
They don't pay back your money. Will allow you deposit but when it comes to taking out your money they come up with excuses or they find a way to make you lose your money through trading and blame it on the market. Their policies are always changing and they don't even have a legitimate business address or phone number to reach them. Company is a fraud, they are not legally licensed to trade for the public and they are not a legal trading platform. Don't use them. Save your money.