• Swishembassy

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Overview

Swishembassy.com has a rating of 1 star from 1 review, indicating that most customers are generally dissatisfied with their purchases. Swishembassy.com ranks 228th among T Shirts sites.

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How would you rate Swishembassy?
Top Critical Review

“Poor Communication Delivering a Poor Experience”

Jason K.
12/9/19

Fun shirts with campy jokes on them. Sounds fun. Ordering product and expecting their delivery not so fun. Shopped their site during Black Friday weekend. I placed my order, on Tue, 02Dec and paid for 2-4 Day Shipping w/ DHL as it was the quickest option available on their site. After purchase, I received 3 confirmation emails, one of which read, that production takes 2-7 business days. That would of been great to know BEFORE I placed my order. I reached out to their phone support which is an answering machine that refers you to their email address. I reached out via email asking to cancel the order since I needed and was expecting to have the shirts by Friday, Saturday the latest. No response, but instead received an auto-gen email next day that my order shipped. We are now past the dates which I needed them and will reach out for return, but this is just a poor experience with little to no communication.

Reviews (1)

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Thumbnail of user jasonk104
8 reviews
24 helpful votes
December 9th, 2019

Fun shirts with campy jokes on them. Sounds fun. Ordering product and expecting their delivery not so fun.

Shopped their site during Black Friday weekend. I placed my order, on Tue, 02Dec and paid for 2-4 Day Shipping w/ DHL as it was the quickest option available on their site. After purchase, I received 3 confirmation emails, one of which read, that production takes 2-7 business days. That would of been great to know BEFORE I placed my order.

I reached out to their phone support which is an answering machine that refers you to their email address. I reached out via email asking to cancel the order since I needed and was expecting to have the shirts by Friday, Saturday the latest. No response, but instead received an auto-gen email next day that my order shipped. We are now past the dates which I needed them and will reach out for return, but this is just a poor experience with little to no communication.

Tip for consumers:
If ordering something that you need, make sure you're ordering it way out in advance, because these guys don't even know the date you'll receive.

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