• Sweet Victory

Sweet Victory

Overview

Sweet Victory has a rating of 4.32 stars from 148 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sweet Victory most frequently mention customer service, fast delivery, and low carb. Sweet Victory ranks 5th among Diet sites.

  • Service
    7
  • Value
    7
  • Shipping
    7
  • Returns
    3
  • Quality
    7

Proactively asks for customer feedback

Positive reviews (last 12 months): 91.3%
Positive
21
Neutral
1
Negative
1
1
See all photos

What reviewers want you to know

Positive highlights

  • The best sugar free goodies, quick delivery, great customer service and an all round brilliant useful company!

Critical highlights

No critical highlights yet

How would you rate Sweet Victory?
Top Positive Review

“Sweeties Everywhere”

Suzy H.
10/17/23

I've just received my first order of sweets. I'm so impressed with verity of sugar free products you can buy. I'll be back for more things soon. Thank you

Top Critical Review

“Overpriced”

Martyn M.
2/3/22

Over priced. Very over priced. Not value for money. Too expensive. By insisting for more than 100 character's in my review you are just making matters worse. Overpriced.

Reviews (148)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (25)
Thumbnail of user martynm10
1 review
0 helpful votes
February 3rd, 2022

Over priced. Very over priced. Not value for money. Too expensive.
By insisting for more than 100 character's in my review you are just making matters worse. Overpriced.

Thumbnail of user paula2261
1 review
0 helpful votes
August 27th, 2023
Verified purchase

Sugar free Eclairs tasted bad. Complained but got no reply. Sweets and company binned.

Thumbnail of user same130
1 review
0 helpful votes
June 21st, 2019
Verified purchase

Was not happy about paying 16.99 for a delivery on the Friday and not getting it till the Wednesday supposing to be next working day delivery to be honest food was fine happy with that though

Thumbnail of user sweetl5
Sweet V. – Sweet Victory Rep

This review is a bit unfair, your order was dated SATURDAY and not Friday, please see our delivery page as we do not operate over the weekends. All orders are dispatched Monday to Friday - working days and hours 11am-5pm, we do not offer weekend services. It would have been better to contact us to make sure. We understand your frustration, but this situation was out of our control. Please don't hold it against us, we do our utmost to make sure all our customers are satisfied with our service and products. We appreciate you taking the time to leave feedback. Hope you enjoy the rest of your week. Kind regards. Sweet Victory Products Ltd.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Specializing in Sugar-free products as well as free from products such as gluten-free, low carb and keto healthier alternatives to regular sugary counterparts.

Business History

Family Business started with a passion for reducing sugar to help reduce the amount of autistic meltdowns due to sugar spikes as well as looking at reducing daily sugar and carbohydrates intake to help with relatives type 2 diabetes. Supplying specialist premium products at affordable prices to help others reach their healthier, happier lifestyle.

Company Representative

Thumbnail of user sweetl5
Sweet V.
About the Boss.
Our story starts with our founder Miguel. For many years he struggled to keep a job down, not realizing the underlying cause. During adolescence, he was severely bullied for being different, almost every day, all the way into high school, and even in some instances during college years. No matter how hard he tried in every task, assigned to him by several employers, it was never good enough. He was told he worked too slow, or he was too much of a liability. Feeling a failure at everything and about to give up even trying. After meeting his wife and gaining new strength he continued on his journey.

Until one day everything made sense; an opportunity arose, where he was assessed for dyslexia, as a college tutor at an adults evening course picked up on his reading and writing struggles. She advised that in her opinion he not only had dyslexia but several other neurological disorders too.

An appointment with his doctor and an ASD assessment team confirmed the tutors' suspicions. He was diagnosed with Dyslexia, Dyspraxia and Asperger’s syndrome, otherwise known as Autism Spectrum Disorder (ASD). After studying up on the condition, everything made sense! At last.

Unfortunately, it didn’t help him hold down employment any better. He felt disheartened knowing that there are disability discrimination laws in place but they do not offer protection from unemployment. Within the 1st year, any employer can sack you if you are deemed incompetent etc. Employers don’t have the time or the money to spend offering assistance to those with invisible disabilities.

After many years in and out of employment with many struggles along the way, supporting a wife and 4 children, he decided it was impossible to gain employment, he registered for help from the department of work and pensions and applied for what was known back then as Incapacity Benefits, now known as ESA (work component)

Things were going ok until a change in the benefits system where all benefits were capped at a certain rate and changes to eligibility meant he couldn’t afford to pay the rent on his private rented accommodation.

After assessing his options, Miguel knew there wasn’t any possibility of him gaining employment within the timeframe and no guarantee of it being stable, years experience of being rejected and sacked, who could blame his scepticism.

So he made an appointment to seek help from the DWP about taking the major step of setting up his own business. He had drawn up a business plan and after a few meetings they agreed to help him and offered some small grants to help him get started.

During this time the founder had a fall and broke his spine after he collapsed. For several months he was confined to a back brace and crutches. If there was a time to give up, now would be that time. But he persevered. The grant he received helped towards special office furniture to accommodate his back.

After his fractured spine had healed and a short holiday, he was back on his journey, and one step closer to being his own boss.

The idea for Sweet Victory Products Ltd was created because Miguel's mother was diagnosed with type 2 diabetes, which she found hard at first, she loved her sweet treats and going cold turkey sent her into despair.

After finding so many tasty products not readily available in supermarkets, Miguel endeavoured to supply them for his mother, to help her make the transition from high sugar treats to lower, no added sugar & sugar-free sweet treats. Having a tasty treat that didn’t spike her blood sugar was a “Sweet Victory” indeed.

The launch date happened, and the sales were coming in. The first year was a big learning curve. Running a business on a limited budget is tough. Miguel started to reminisce about his past and how he has always had to struggle in life but reminded himself of his successes, his wife & children being at the top of the list. He reached out to family and friends who graciously helped him out in times need.

Giving up was never an option for Miguel because just before setting up the company, his second born child was diagnosed with autism. Now more than ever he wanted to make his business a success in order to provide employment for his family in the future, with the hope of one day employing others with autism and offering work experience and advice.

Starting this family run business has also helped in managing his sons' autistic meltdowns or triggers, by drastically removing sugar from the families diet and swapping for sugar-free or lower sugar options, there is a big difference in behaviour because of it.

Every sale that is made at Sweet Victory Products Ltd is an encouragement. When you buy from a small business you really are supporting them.

We hope that our story encourages anyone facing struggles and rejection due to disabilities, whether it in the workplace or in the application process we believe with the right help and the right time, the possibilities are endless. Never give up.

How do I know I can trust these reviews about Sweet Victory?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Sweet Victory?