This site is Amazing they are very affordable my daughter loves her clothes the clothes are in great condition and very helpful staff
I purchased a dress for a party and was amazed at how fast it arrived. It still had tags on it! Fits great. Will definitely be back!
Everything I have ordered has arrived promptly, always as described. I really enjoy shopping swap.com!
I love this site and so easy to shop with guideline of sizes, brands and type of clothes.
Prices are cheap along with great sale, too.
I have been looking for a Talbots's sweater for some time now that is similar to a black one I own. Delivered fast and great price.
I luv shopping on swap.com for my grands. I'm always able to find what I'm looking for at a reasonable price and always in good condition.
I have ordered allot of items from Swap.com and have been very satisfied with all orders, Packaged organized and great Delivery.
Swap.com is an excellent website to shop on. The items are reasonably priced and shipping is fast. Lots to choose from!
Awesome prices great quality and accurate descriptions of items. Shipping is fast and customer service is amazing. Love shopping at Swap.com
The clothes I ordered arrived promptly and neatly packaged. I am very satisfied with swap.com and will buy from them again.
Love this site. Have purchased many items, from maternity to baby to men's, very happy! Fast shipping, huge selection of items.
I have found lovely clothing items at swap. Accurate description of items, fast shipping and great prices. I highly recommend it!
I seen, ordered, received my order everything was just right, the quality was great, I'm greatful for a company like this, I will be back on Saturday.
#I'LLBEBACK.
This site has EVERYTHING! I've told everyone about this site! And the prices are great also! I will definitely be shopping here again!
I came across this website by chance and have so far made 2 clothing purchases. I am so happy with the quality and quick deliveries...
I received a few items and loved them all. And the prices were great! I believe in recycling clothes and this makes it so easy!
The fast service at Swap.com was great & the items I bought were just as represented-great quality! I plan to shop more with Swap.com :)
Buying used/new clothes second hand is a great way to decrease our impact on the environment. This is one way to save money and resources.
I've sent one box of items to sell, and I've purchased three separate times ($200-$400 total per order). First, the purchases: my first order arrived just fine, and everything was as I expected. I did return a few items that just did not fit or didn't look like the photos in person. The return went fine. The second time I ordered, there were a couple of errors, and a couple of items smelled terribly of chemicals. Again I returned a few things, and this time the refund was delayed, they didn't process all of the items to be refunded, and I found the items that were supposedly "missing" from my return for sale on the site. That's fraud, folks!
Unfortunately, by that point (since it was delayed) I had already attempted to set up another box of sale items as well as ordered another lot of clothing. I got a discount code for shipping, and then when I tried to use it, the site said that the code (generated 5 seconds earlier) had already been used. I saw the notification that the items wouldn't be processed for over two months anyway, and I decided to sell them elsewhere. Like others, I've decided that selling on the site is not worth it.
Meanwhile, I just received my third shipment of items. EVERYTHING in this shipment reeks horribly of mothballs. Naphthalene is a known carcinogen. I don't really want that against my skin, let alone my children's. Also, half the items were different than the description--wrong shoe size, wrong clothing size, totally wrong description (hi, these are capris, not pants; this "dress" comes to my waist, etc.)--and several items had damage, including one with a giant hole in it. I'm done.
Answer: I have only placed one order so far. I ordered 10 blouses. I returned 5, due to size issues. All 10 blouses were nice, but 5 did not fit quite right due to different manufacturer's. You need to get an RMA # for returns. I was promptly refunded my money for the 5 blouses. I would order again in the future. I am not aware of any return quantity restrictions. Hope this helps.
Answer: If you want to sell clothes, all the information is on their website. Basically, they get a percentage and then they pay you thru an existing PayPal account that you set up.
Answer: Hi Patricia, We are on about a 55-60 day delay in processing inbound shipments. When your items are processed, you will be notified via email that they are ready to be priced. Have you sent an email to our support team at assistance@swap.com yet? A member of our team can look up your account information and give you a better idea of exact when you can expect to see your items. Thank you, Lauren Swap.com Support Manager
Answer: Same here, I sent a box in June and have received nothing nothing saying it was accepted or rejected absolutely nothing. I've sent 5 emails and nothing. I will be contacting the better business bureau as well.
Answer: I don't think so. I've sold and from my experience it varies. The things that I thought would sell first, haven't sold yet. It varies by what people are looking for at the time. I've bought all different seasons at random times. I buy by what's a great deal. When selling, group like items together. I've noticed multiple things sell first.
Answer: Hi Jo, That is correct. You can return items that do not fit as long as you request the return within 30 days. We will send you a pre-paid UPS shipping label to send back your return free of charge. Once the return is received, we will refund your card within five (5) business days. If you have any further questions, please do not hesitate to contact us at assistance@swap.com. We are happy to help! Best, Matt
Answer: There's no way for them to go over prices. They have to see the items and determine from going over it, if it's acceptable, once it's accepted, then you have to determine the price you want to sell it for. You could try searching on their site for similar items and see what they are priced at. I did notice when pricing my items that I'd get a little notice with recommended prices, which was very helpful. I didn't have a good experience selling but many others have. Make sure you take pictures of your items, that's very important. I appreciated that their site is set up to allow you to take back your items if you changed your mind about selling them. I'm in the process of getting back my items. Hopefully it works out well and I get all my items back.
Swap.com has a rating of 2.6 stars from 1,191 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Swap.com most frequently mention customer service, store credit and good condition. Swap.com ranks 1st among Swap sites.