• branded surveys

branded surveys

Overview

branded surveys has a rating of 3.27 stars from 985 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with branded surveys most frequently mention extra money, gift cards, and great way. branded surveys ranks 3rd among Survey sites.

  • Service
    410
  • Value
    419
  • Quality
    422

This company does not typically respond to reviews

Positive reviews (last 12 months): 55.2%
Positive
143
Neutral
13
Negative
103
142
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I have had no response from customer services for 5 months I expect a response as I have had no surveys for 5 months
  • I tried to cash out when I reached 500 points and they banned my account.
How would you rate branded surveys?
Top Positive Review

“Branded Surveys”

Gail k.
4/16/24

I simply love this site. The surveys are exciting, and customer service is always very kind and compassionate, and they send payments lightening fast, and answer emails within a day or two. Sometimes the surveys are a little hard, but just hang in there, there are always more surveys to do. Take your time and have patience, it will be well worth your time. Have a wonderful day 😊.

Top Critical Review

“Do Not Waste Your Time”

Susan L.
1/23/24

I would give a zero if I could. As soon as you are right about to reach 500 points and get paid, they will, without any notice, just shut down your account. This is after spending so much time doing surveys and often not getting the points for them as they say you do not qualify. What? After doing a survey? This is a Sham. Actually Fraud.

Reviews (985)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (56) 500 points (27) phone number (12)
Thumbnail of user susanl3541
1 review
4 helpful votes
January 23rd, 2024

I would give a zero if I could. As soon as you are right about to reach 500 points and get paid, they will, without any notice, just shut down your account. This is after spending so much time doing surveys and often not getting the points for them as they say you do not qualify. What? After doing a survey? This is a Sham. Actually Fraud.

Tip for consumers:
I wish I knew that it would be a waste of my time.

Products used:
I was the product and I was ripped off.

Service
Value
Quality
Thumbnail of user catinan1
2 reviews
35 helpful votes
November 17th, 2021

I guess I'm not the only one who's been denied their due. I submitted my request for a payout and was rejected. I was told that I violated some rule but was told what I did wrong. Branded surveys then had the audacity to suspended my account. I earn those points legit and nothing else. Countless emails but no one responds. Can someone connect me a supervisor or tell me what I did wrong. All I want is my money for giving my opinion.

Thumbnail of user irinam22
Hanna C. – branded surveys Rep

Hi Catina,
We value an active and valid community base. We apologize that your account was flagged. If you need specific detail as to why, we suggest reaching out to us directly.

Thumbnail of user familyearningjob
1 review
2 helpful votes
January 24th, 2024

I have a lot of money I need to make up as a medical student. So I joined this, putting my faith in humanity. I worked hard to pay for my medical school, so I took it very seriously. However, for some reason, they banned me, which bothers me a lot. After all the work I put in, it is just foolish to ban me without cause. Even after expressing how wonderful this software was in public. Do not use this app; it is a fraud/scam. It was not worth it. They hire you, and after that, they ban you.

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Value
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Thumbnail of user dannim15
1 review
31 helpful votes
August 18th, 2021

After weeks of not being able to do a survey due to "the queues are full" bs, I sent a help request about it. Only for them to reply saying my account has some "violation" of their terms of service and has been deactivated. No explanation why and the kicker is I decided to finally do a pay out from them. This feels very scammy and from what I see I'm not the only person this has happened to. Shame on you for this.

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Value
Quality
Thumbnail of user irinam22
Hanna C. – branded surveys Rep

Hi Danni,
We take the validity of our community very seriously - we are sorry to hear that you account was deactivated.

Thumbnail of user loreleim37
1 review
27 helpful votes
October 10th, 2023
Verified purchase

I let my points pile up and I shouldn't have! I joined two weeks ago. I had 6500 points. Now it seems as though I wasted all that time. I'm so upset. Customer service is a bot. So can't really get anywhere. I have no idea why I was banned. I take the surveys seriously. I really feel like if anything, I should get the money I'm owed! I am starting to think they're running a scam.

Thumbnail of user johnd8437
1 review
7 helpful votes
September 14th, 2023
Verified purchase

Total rip off! Stay away! Spend ages completing surveys for twice the time asked then they award you 2 points and tell you you're not eligible, AfFTER completing! This happens 70% of the time. Customer service fob you off with excuses. Don't waste your time people

Tip for consumers:
Stay away! Rip off!!

Products used:
Branded surveys

Service
Value
Quality
Thumbnail of user ant199715
1 review
0 helpful votes
April 16th, 2024

Had the app for about 3 months cashed out a few rewards, however surveys kick you out at the end and no points rewarded. Most if not all surveys accuse you of "fraudulent behavior" when it comes to answering the surveys therefore getting your account banned/blocked.

Not worth it download prime opinion instead

Products used:
The app

Service
Value
Quality
Thumbnail of user irinam22
Hanna C. – branded surveys Rep

Hi Anthony

Sorry that you had this experience. If you need direct assistance please reach out to our support team at customerservice@gobranded.com - thank you.

Thumbnail of user kv161
1 review
1 helpful vote
January 8th, 2024

I was completely answering the surveys as transparent as possible. I literally cashed out $6 then after earning points that added up to be around $20 they banned me and closed my account and didn't allow me to cash in my points! Total scam beware! If I could leave a negative star, I certainly would. Survey Junkie MUCH better.

Service
Value
Quality
Thumbnail of user christopherw1789
1 review
8 helpful votes
March 30th, 2023

They would occasionally work okay before, although long surveys for penny pay, but lately I have completed several very long surveys including watching movies and giving detailed feedback, or reviewing specific products and answering pages and pages of questions in detail, and totally finishing surveys with a thank you for completing and telling me I'm done. They seem to be from legit companies. But just about every time when it sends me back to Samplicious, Samplicious tells me I didn't qualify, which I think is a lie. They just can get away without paying you, while collecting what the company paid them for the survey, and using your feedback and responses illegally without paying for them. I did all that work, completed it, and won't be paid. It's a total scam. There is absolutely no contact information on Samplicio.us web site. They don't want you bothering them. They want to get paid, and not pay you. It's about as simple as that. They are a fraud. Do not use them! BEWARE This is a review on Trustpilot of Samplicious by LaurieSprague and not writen by me.

Service
Value
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Thumbnail of user teds383
1 review
3 helpful votes
January 31st, 2023

Once again wishing for that 0 star option take half or more of a survey and its get ready for the survey. Then oops you didnt qualify for the survey here's a lousy one point thanks for the info sucker. Pure, unadulterated theft

Thumbnail of user ducklaketrail
1 review
9 helpful votes
September 12th, 2023

Not worth the time. First day I spent 8 hours - did not qualify for many surveys, some were very confusing, others were filled. By end of 8 hours I'd earned a whopping $5. Did another two hours the next day - what a waste of time. Don't waist your time unless you are wanting just a few bucks a week.

Service
Value
Quality
Thumbnail of user mavdragon123
1 review
1 helpful vote
March 13th, 2024

I have been using Branded Surveys for 5 months now. Was good in the beginning, now almost every survey I qualify for (which isn't many for a 58 year old male) lets me answer all their questions and disqualifies me on the final classification questions. Don't waste your time with this site, it really isn't worth it.

Thumbnail of user irinam22
Hanna C. – branded surveys Rep

Hi Maverick,
We're sorry to hear about your recent experience. We strive to provide fair and engaging survey opportunities for all members, and we apologize if you've encountered difficulties in qualifying for surveys. Your feedback is important to us, and we'll take your comments into consideration as we work to improve our platform. If you have any specific concerns or suggestions, please feel free to reach out to us. Thank you for your understanding.

Thumbnail of user yvonnes648
1 review
0 helpful votes
April 13th, 2024

Just lately been having issues with surveys saying missing session so when reporting them they do not give any points as they say I spent only a minute in the survey but actually it's 20 minutes. Something very wrong at the moment

Thumbnail of user irinam22
Hanna C. – branded surveys Rep

Hi Yvonne,
We're sorry to hear this - please make sure you reply to those emails so our support team can take care of you. We appreciate your patience as we work to refine this process.

Thumbnail of user prestond39
1 review
16 helpful votes
June 24th, 2021

This app Is very slow to payout. Also it likes to let you get almost finished with a survey and then kick you off of it and not give you any points. Very frustrating. Also cash out is only 500 points and it took me triple the time to get the last 15 points of that than it did the first 485. Be warned. It also didnt credit me for a bunch of surveys I actually were able to finish.

Service
Value
Quality
Thumbnail of user irinam22
Hanna C. – branded surveys Rep

Hi Preston,
Thank you for your feedback - it does take 1-2 business days to process redemption - which we are hoping to speed up in the future! If you did experience an issue within a survey, we recommend reporting it using the Report Issue feature located on your My Points page. Thank you!

Thumbnail of user whitfields80
1 review
0 helpful votes
April 15th, 2024

I just love this survey app it's convenient and a easy way to make extra cash for my family needs and expenses from home or on the good at your own pace and time

Thumbnail of user irinam22
Hanna C. – branded surveys Rep

We appreciate you taking the time to leave a review!

Thumbnail of user bahamasbabe257
1 review
2 helpful votes
February 25th, 2024

There's no surveys to take for days! When they add surveys, after I completed half on each one it says sorry survey is full. You can make zero dollars

Service
Value
Quality
Thumbnail of user trishat82
1 review
2 helpful votes
June 17th, 2023

I took surveys to the tune of twenty dollars.
When I went to redeem my points they wanted me to upload my driver's license. When I informed them that my wallet had been stolen all I have is my paperwork from the DMV they said that wasn't good enough. And it's been two months since I took these surveys. Hannah c is the worst. If she's even a real person I keep getting robotic responses from her. I'm going to inform the labor commission that they're not paying people. You can't have people work and then ask her an id that should have been the first thing they requested. They've already been paid by the companies that are wanting these surveys so all the time they don't pay you keep that money in their pocket. That makes this a scam because they come up with every excuse in the book not to pay you if I could give them zero Stars I would

Tip for consumers:
When you take a survey on these websites you Are technically a ten ninety nine. I'm all for security but they can't ask for driver's license after you. Take the surveys and then come up with all sorts of excuses not to pay you. The job was done they need to pay me or get sued

Products used:
Surveys.

Quality
Thumbnail of user saniar1
1 review
16 helpful votes
July 14th, 2021
Verified purchase

I earned 9771 points after completing surveys for hours; however when I tried to redeem my points the withdrawal was rejected. I contacted to customer service and only got a generic response telling me that they had deactivated my account because I had violated the terms of service (with no other explanation), despite the fact that all my info was legitimate. I trust them and they deactivated my account at the time of redeem points.it is scam and they are cheater.

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Value
Quality
Thumbnail of user irinam22
Hanna C. – branded surveys Rep

Hi Sania,
We take the validity of our community seriously - which is why your account as flagged. We apologize for any inconvenience.

Thumbnail of user craigp589
1 review
1 helpful vote
October 26th, 2023

Branded I find is very entertaining fun and I like the fact that there is a choice of gift cards. One thing that I don't like is going through unlikely qualification and you've already done a profile survey also when you go through what you think is a survey for 20 minutes 30 minutes only to tell you that you don't qualify or it's full but other than that I really enjoy doing the surveys thank you

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Thumbnail of user robinp31687
1 review
9 helpful votes
November 18th, 2023

This survey website the same as any other site that promises "quick" money. It's very easy to earn $5 or even $10, but then it becomes nearly impossible to make more. As soon as you hit a certain threshold, there are numerous problems. You'll start seeing more of "you don't qualify," or you'll finish surveys and then will be told that the survey is full, or you'll have loading error after loading error after loading error. It took me 10 hours just to get enough surveys to earn $6. No thank you.

Service
Value
Quality
Thumbnail of user zwaandancestudio
1 review
3 helpful votes
October 3rd, 2023
Verified purchase

Don't do Surveys here, they make you do a 20 min survey and then at the end say its full or you are not a match and give you 2 points for all that work. It takes about 3 day's to make $1.50. You are way more worth then that.

Thumbnail of user gm387
1 review
4 helpful votes
May 22nd, 2020

Recently I have noticed a lot of unsolicited emails and I only do this survey service and one other. They do not sell your details but one of the companies that " branded" represent "Lucid" specifically say they do so I've now stopped doing their surveys. I also read very very quickly so I fill surveys quickly... maybe ask this in your "getting to know you surveys" because of this I have gone from excellent to poor in a week and when I come across a survey by Lucid I just back out it. Branded need to change their policies and who they work with an Amazon Boucher is not worth the hassle you get from unsolicited emails by the dozen!

Thumbnail of user irinam22
Hanna C. – branded surveys Rep

Hello G. M
We do not share our member emails with any provider - so we do apologize for the confusion there. Should you need any direct assistance with issues please reach out to us directly at info@gobranded.com Thank you.

Thumbnail of user monak114
1 review
1 helpful vote
November 27th, 2023

Account disabled without warning for being unable to change answers your finger accidentally hits. Support doesn't care. Screwed me out of money because of this. Avoid. Scam

Tip for consumers:
You can't make a single mistake in the app or they will take down your account permanently. Even with explanation to them.

Service
Value
Quality
Thumbnail of user danal283
6 reviews
32 helpful votes
August 29th, 2023

This site bills itself as getting paid to fill out marketing surveys. Theoretically, once you build up 500 points, you get five whole dollars. Surveys range drastically from maybe 20-150 points each (most are 30-50 and a rare one is much higher) and range roughly 10-20+ minutes each. When you first sign up, you need to fill out a long questionnaire - in theory to use when qualifying you for a survey. Instead, you are given survey options that you might be qualified for, only based on age and country of residence. Then you fill out all the same questions. After about 5 minutes of answering the same questions, all over again, possibly twice, or some over the top, ridiculous prove-you're-not-a-robot-tests, to eventually be told you do not qualify for the survey and then they give you maybe 1-5 points. I think I have probably attempted to fill out maybe 25 surveys so far, and do not think I've qualified to finish a single one. Even if I had qualified, when I do the math, I'd probably have to spend easily 150-200 minutes of time in surveys for that $5. There is an entire complicated system of rewards, where you can, over time, earn more points, maybe get double points, and reach different levels, but god knows how many you need to actually fill out, AND qualify for before you could come close to any sort of rewards system. Guessing you'd need to spend maybe 5 or 6 solid hours of survey time to get close. Originally, I read an article that mentioned the site, implying you would get paid for $5 per survey. Obviously, that was a misleading article. And obviously this site is a MASSIVE waste of time. I am guessing they are, indeed, just collecting and selling your information. I can't think of any other reason they would bother. I have a feeling I keep getting disqualified because my business does not produce high enough revenues, but why would someone making several hundred thousand dollars a year bother to waste all their time for $5? I do not know that it's a true scam but it's certainly seems to be quite a joke.

Value
Quality
Thumbnail of user patg128
4 reviews
16 helpful votes
May 25th, 2022

This site is a waste of time. Over half of the surveys offered are disqualified for one reason or another, and after many minutes of your time, answering the questions, and providing feedback for their clients that hire them to get feedback from people. Total waste of time. An example of what I commonly get after 7 minutes of time spent on the survey.

Tip for consumers:
Maybe it works for you? Good luck!

Products used:
There are other survey companies out there.

Service
Value
Quality
Thumbnail of user irinam22
Hanna C. – branded surveys Rep

Hi Pat,
We're so sorry to hear about your experience. Remember, any issues you have within a survey you can report using the "report issue" feature. Thank you!

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Thumbnail of user irinam22
Hanna C.
Typically does not respond to reviews

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