2 reviews for Sur La Table are not recommended
These reviews are not recommended because our content quality algorithms have determined them to be less useful for users researching this business. Our content quality algorithm makes decisions based on a number of proprietary evaluation factors, and is constantly updating and improving over time. Even though these reviews are not displayed by default, they still factor into the overall number of reviews and the average rating for the business.
South Carolina
1 review
0 helpful votes

Family Fun Mothers Day Treats: Cooking Class
May 13, 2023

I purchased this cooking class for my mom and I for Mother's Day. I was highly disappointed to find out during this class we only made one thing from scratch, the rest of the items were pre made. Everyone was split into groups of four, so we had to take turns making our dish even though the price for the class is extremely expensive. It gets worse! Our chef was EXTREMELY rude! Someone in my class asked for water as the chef was walking away from her, the Chef responded with an attitude that she was clearly helping someone else and rolled her eyes. When my group received a bowl of milk like substance to create whipped topping, the chef came and dipped her bare hands into our bowl to get out a piece of "dill" and kept putting her hands in our food trying to retrieve it, instead of just getting us fresh ingredients. That was extremely gross, and unsanitary, I couldn't believe that she wanted us to eat after she did that. When it came time to show the class how to do certain steps she used our food as an example so that you had less work to do, or used your materials so that you wouldn't have enough to go around your group. In this case she used soooo much of our icing trying to show the class how to decorate cup cakes, I asked could we get more, and she responded soo rudely as if she wasn't the reason we didn't start with much. While I was spreading cream on my short cake, creating something I would enjoy eating, she stops the class to let them know that what I was doing was NOT correct and I needed to add more cream to make my dessert sexy! She took the bowl and spatula out of my hand and drowned my pastry/ short cake in cream. (This is the same cream she continues to put her fingers in to retrieve "dill") I was soo pissed, and she looked at me and said well I think I added too much, what do you think? It took everything I had not to walk out of class. This was the WORSE cooking experience I have EVER had. Do NOT waste your money coming to Sur La Table cooking class off of six forks rd. Raleigh NC.

Be ware that these are NOT classes for you and your guest to work together and enjoy a cooking experience. Instead you are literally sharing ingredients between four people. If you do decide to attend this location hopefully you don't get the rude, unsanitary chef that I had! SAVE YOUR MONEY!

Tip for consumers:

No

Products used:

Cooking Class

Date of experience: May 13, 2023
Texas
2 reviews
0 helpful votes

Don't waste your time and money.
January 1, 2022

Don't waste your time or money. Sur La Table is a lousy company. I attended 3 cooking classes they provided. Never again. Two of the "chefs" were nice people. One was extremely obnoxious. He got visibly mad and emotionally upset because several students including myself were not holding the knife EXACTLY like he demonstrated. What a narcissist. It is a job for bottom feeders. The place is sloppy, filthy and unsanitary. They mix food together that all the students hands have been in and then they serve it to everyone. The cooking classes are BYOB and they allow drunkenness. The evening classes are often fully booked and the space is too small, cramped and congested which contributes to the sloppy filthiness. The meals are not consistently good. Some recipes are awful. The classes are rushed. The "chefs" typically arrive at the very last minute for scheduled class start time and unprepared or 10 to 15 minuets after the class start time. They yell at you to wait outside until they are "ready". The kitchen assistant team always seems irritated and behave like they would rather be anywhere else. The cooking classes are an overpriced frivolous novelty that most people attend only once or twice because the experience is not worth the time or money. The the students who make a habit of coming back are without exception those who are desperate for social interaction they can't seem to find anywhere else. I purchased a $300 gift certificate on line from Sur La Table for my wife. I selected the option on their website to email the certificate to her email address. Sur La Table's system immediately charged my credit card but has not emailed the certificate to my wife. They did immediately begin harassing both our email accounts with sales solicitations. I researched their question and answer page on their website hoping to find out why. There are several questions posted on their site from customers who were also concerned about why gift certificates they purchased to be emailed were not emailed timely. Sur La Table ignores or refuses to respond to the questions. Some questions pertaining to this have been posted for over a year and Sur La Table has not responded to a single one. Most of the products they sell are highly profitable overpriced cheaply made gimmicks designed and marketed to attract naïve customers. Some of the products they sell are good and can be bought elsewhere. Don't waste your time or money supporting such a lousy organization.

Tip for consumers:

Do not waste your time or money on Sur La Table

Products used:

Cooking class and various cooking utensils

Date of experience: January 1, 2022
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2 reviews for Sur La Table are not recommended