• SupplementsGeeks.com

SupplementsGeeks.com

Overview

SupplementsGeeks.com has a rating of 1.27 stars from 192 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about SupplementsGeeks.com most frequently mention credit card, customer service, and tracking number problems. SupplementsGeeks.com ranks 575th among Vitamins & Supplements sites.

  • Service
    31
  • Value
    28
  • Shipping
    30
  • Returns
    20
  • Quality
    21

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
6
8
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Horrible customer service communication and took weeks to receive.
  • If you have used a debit or credit card, make sure you cancel that card before there is further fraud.
How would you rate SupplementsGeeks.com?
Top Positive Review

“Issued a fast refund”

jennifer e.
12/8/22

I placed an online order and realized after a few hours that I purchased the wrong product. I contacted the company through their website and they processed the refund a few hours later. Much appreciated!

Top Critical Review

“It's a terrible site.”

ADAM C.
2/23/24

10 days passed my product was not shipped. I wanted to cancel 3 days later shipped and said it would not be canceled. Terrible.

Reviews (192)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (46) credit card (39)
Thumbnail of user jennifere1518
1 review
0 helpful votes
December 8th, 2022

I placed an online order and realized after a few hours that I purchased the wrong product. I contacted the company through their website and they processed the refund a few hours later. Much appreciated!

Service
Value
Returns
Thumbnail of user janes882
1 review
0 helpful votes
September 4th, 2020

I found supplement geeks 2 years ago by accident t actually and couldn't believe I have heard of them before their prices literally beat amazon and when the shipping was free it was a no brainier I've been coming back since. Once the shipping took a ridiculously long time but all other shipments came FedEx super quick.

Products used:
Now psyllium husk powder and now spirulina powder

Service
Value
Shipping
Quality
Thumbnail of user mikew303
1 review
0 helpful votes
March 21st, 2018

They have the best prices in market with free shipping. My order always arrive on time. I have been purchasing from them for last 2 years.

Thumbnail of user ts272
1 review
1 helpful vote
December 11th, 2017

First time purchase. Like their prices and free shipping. Prices are better than other websites and received my order in 3 days.

Thumbnail of user timr157
1 review
0 helpful votes
April 16th, 2018

I placed my first order with SupplementsGeeks.com. They got lowest price on internet with free shipping which only took 2 days. I will definitely recommend this website.

Service
Value
Shipping
Returns
Quality
Thumbnail of user peterk263
1 review
2 helpful votes
June 3rd, 2018

SupplementsGeeks.com has lowest prices and free shipping. My order always arrive on time and customer service is great as they know all about products and always help me get the answers of my questions about products. I highly recommend this website and will continue to use.

Thumbnail of user crysteek
1 review
1 helpful vote
February 7th, 2018

Great job will order again. I got lowest price and free 2 day delivery. Easy to find what I was looking for and checkout was quick.

Thumbnail of user crystalr72
1 review
1 helpful vote
May 6th, 2018

LOWEST PRICES ANYWHERE. FREE SHIPPING FEDEX. WHO ELSE DOES THAT? I SAW THE REVIEWS AND HAD TI SPEAK UP BECAUSE I HAVE NEVER EVER HAD A PROBLEM. I WILL CONTINUE TO DO BUSINESS WITH THEM FOR THE LOW PRICE ON SYNTHA 6 AND OTHER ITEMS. SOME PEOPLE ARE JUST BAD CUSTOMERS

Thumbnail of user lorid60
3 reviews
5 helpful votes
November 22nd, 2018

I read all the bad reviews after ordering, but I have to say I did not have any problem. I received my order in a few days. In fact I just reordered. I don't understand all the bad reviews. But if one does not receive an order, then they contact their credit card company and get a refund. How are they scammer's in that everyone pays with a credit card and they would be refunded, if not by SupplementGeeks, then by their credit card company. Furthermore, if they are constantly getting complaints via the credit cards then they would be banned from accepting credit card payments. They would have been shut down by now. I think their prices are lower than most other retailers, and it is the competition that is therefore trying to discredit them.

Thumbnail of user michaeld814
1 review
2 helpful votes
July 1st, 2018

First order with SupplemeentsGeeks.com. Product arrived in 2 days with no shipping charge and lowest price. A+++++

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Company Representative

Thumbnail of user supplementsg
Supplements G.
Typically does not respond to reviews

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