- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.
Claim Your Business
Supplements Canada has a rating of 1 star from 3 reviews, indicating that most customers are generally dissatisfied with their purchases. Supplements Canada ranks 320th among Vitamins & Supplements sites.
Received and order on Aug 17. Order was missing my free gift of 6lbs of protein (you get the idea of how much I spent to get such a free gift). Emailed company sameday with photos, which given the amount of products ordered and still in the box, one can see how a 6lbs bucket of protein would have fit in the box to begin with. Also send a photocopy of the invoice. Received an email acknowledgement that they would 'look' into it. A few days passed, I followed up = no response, I even placed another order of similar size and sent another email suggesting they can add my missing protein to the same order to try help with shipping, etc, and again no response. Well, we're 1 week later, Aug 24, and I've got zero responses since the original acknowledgment. I'm done with this company. If you can wait a couple extra days if your East of Alberta, try SVNCanada instead!
Received and order on Aug 17. Order was missing my free gift of 6lbs of protein (you get the idea of how much I spent to get such a free gift). Emailed company sameday with photos, which given the amount of products ordered and still in the box, one can see how a 6lbs bucket of protein would have fit in the box to begin with. Also send a photocopy of the invoice. Received an email acknowledgement that they would 'look' into it. A few days passed, I followed up = no response, I even placed another order of similar size and sent another email suggesting they can add my missing protein to the same order to try help with shipping, etc, and again no response. Well, we're 1 week later, Aug 24, and I've got zero responses since the original acknowledgment. I'm done with this company. If you can wait a couple extra days if your East of Alberta, try SVNCanada instead!
The worst customer service and kind of dishonest. I wanted to return my order as per their rules. However, they were not responding to my emails. I returned the item anyway. After months of sending emails, they finally replied and told me returns are only eligible for online store credits. It was never written on their return policy. So I ordered something to redeem the "online store credit". This time, they sent me an item which I didn't order. I emailed them again (almost a month ago). But no reply!
It's best you avoid them for your own good.
Long time shopper of the site, placed 4 orders in the past few months. Made an error on my order and emailed them and phoned within 5 minutes of the order.
No one ever called me back and couldn't get a hold of anyone.
Next day emailed again and told there was nothing they could do other then a return. Placed a return order- have never heard back from them.
Buyer beware!
Gain trust and grow your business with customer reviews.
Supplements Canada - Your #1 Online Supplement Store!_? Lowest Prices, Fast Free Shipping. Proudly providing the best Sport Supplements to over 1 million Canadians since 1989.
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.
