• SuperStar

SuperStar

Overview

SuperStar has a rating of 3.49 stars from 49 reviews, indicating that most customers are generally satisfied with their purchases. SuperStar ranks 33rd among Tickets sites.

  • Returns
    1
Positive reviews (last 12 months): 100%
Positive
7
Neutral
0
Negative
0
How would you rate SuperStar?
Top Positive Review

“Uneventful”

Miles M.
9/3/19

Uneventful is best possible scenario! Thank you! I will definitely use superstar tickets for my ticketing needs going forward! Miles

Top Critical Review

“Scumbags”

Frank R.
1/26/17

I bought 5 tickets to the Dallas Cowboys divisional playoff game. 2 did not work at the entrance gate. After going to box office they told me the tickets had been "electronically removed". The Superstar rep told me "sometimes we print duplicates on accident" just send in the box office paperwork and any photos etc to get your full refund. 10 days later after going back and forth with them they told me that it was my fault that someone had seen the bar codes beforehand and made their own duplicates. Seriously? They would not refund my money on the 2 bunk tickets they sold me and this is their out for giving customers refunds on the bunk tickets they sell. Do not trust them or buy from them you will be left standing at the entrance gate like a moron with no admittance and out your money. The risk factor buying from them is through the roof. Run far away don't take the chance you'll regret it.

Reviews (49)

Rating

Timeframe

Other

Thumbnail of user victorc801
1 review
0 helpful votes
November 17th, 2023
Verified purchase
• Updated review
Reason I chose this business:

I trust them.

Fast and easy
October 6th, 2023
Verified purchase
• Previous review

Fast and easy. I appreciate that there were no hidden fees.

Reason I chose this business:

The owner is cool :)

Thumbnail of user sandym34
1 review
5 helpful votes
June 12th, 2023
Verified purchase
• Updated review

Quick and received my tickets the same day. Thank you.

Loved that they have no service fees
October 1st, 2022
Verified purchase
• Previous review
Reason I chose this business:

No Service fees, always works for me.

Great site...
August 19th, 2013
• Previous review

Great site... the same tickets were cheaper than what was on stubhubs.

Thumbnail of user phoenixxw
1 review
0 helpful votes
January 7th, 2024
Verified purchase

It was easy and very fast best and actully cheap would say buy tickest here

Reason I chose this business:

Had low tickets prices

Thumbnail of user tinaz111
1 review
0 helpful votes
September 4th, 2023
Verified purchase
• Updated review
Reason I chose this business:

Referred by Omar

Quick and easy
September 4th, 2023
Verified purchase
• Previous review
Reason I chose this business:

Referred by Omar

Thumbnail of user parmerb
1 review
0 helpful votes
September 22nd, 2023
Verified purchase
Thumbnail of user billr96
2 reviews
0 helpful votes
December 29th, 2023
Verified purchase
• Updated review
Reason I chose this business:

Best prices

Last minute discount
July 24th, 2017
• Previous review

I was in a bind, event was a couple days away and the box office ticket prices were too high. SuperStarTickets had cheaper tickets and they were delivered instantly.

Tip for consumers:
Take a look at the tickets online then call their office, great staff that may be able to beat online prices over the phone.

Service
Value
Shipping
Thumbnail of user rezag15
1 review
0 helpful votes
December 18th, 2023
Verified purchase
Thumbnail of user brianc3416
1 review
0 helpful votes
March 21st, 2023
Verified purchase

Easy to use - great site and easy to navigate. Lots of savings with discount code and no add on fees

Reason I chose this business:

Link from site at my employer

Thumbnail of user seonk2
1 review
0 helpful votes
January 24th, 2023
Verified purchase

Excellent service. This guy knows what he is doing and provides a smooth transaction.

Thumbnail of user hermans127
2 reviews
0 helpful votes
October 27th, 2023
Verified purchase

Coolllllllllllllllllllllllllllllllllllllllllllllllll

Thumbnail of user edwardm1595
1 review
0 helpful votes
January 10th, 2023
Verified purchase
Thumbnail of user dennisp715
1 review
0 helpful votes
January 6th, 2023
Verified purchase
Reason I chose this business:

The owner is my friend

Thumbnail of user juliof64
1 review
0 helpful votes
March 5th, 2023
Verified purchase
• Updated review
Reason I chose this business:

Trusted site.

User Friendly!
March 3rd, 2023
Verified purchase
• Previous review
Reason I chose this business:

Baseball Tickets

Thumbnail of user tracig6
54 reviews
434 helpful votes
August 30th, 2022
Verified purchase

Got the tickets we needed. Would definitely recommend. Testing

* SuperStar attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user alvinh126
1 review
0 helpful votes
December 27th, 2022
Verified purchase

It was fast, easy process to follow and was able to find the ticket I was looking for

Thumbnail of user frankr88
2 reviews
18 helpful votes
January 26th, 2017

I bought 5 tickets to the Dallas Cowboys divisional playoff game. 2 did not work at the entrance gate. After going to box office they told me the tickets had been "electronically removed". The Superstar rep told me "sometimes we print duplicates on accident" just send in the box office paperwork and any photos etc to get your full refund. 10 days later after going back and forth with them they told me that it was my fault that someone had seen the bar codes beforehand and made their own duplicates. Seriously? They would not refund my money on the 2 bunk tickets they sold me and this is their out for giving customers refunds on the bunk tickets they sell. Do not trust them or buy from them you will be left standing at the entrance gate like a moron with no admittance and out your money. The risk factor buying from them is through the roof. Run far away don't take the chance you'll regret it.

Thumbnail of user paulm200
Paul M. – SuperStar Rep

Hi Frank,
We are really sorry for the in convince. Please accept our apology for what you face. Can you share the more info like ticket numbers, name on tickets or may be transaction id. It would be great if you can share the image or screen shot of tickets/e-ticket. We are sorry again. Give us some time to investigate. You will get your refund.
Thank you for leaving feedback.

Thumbnail of user miriamc185
1 review
0 helpful votes
June 24th, 2022
Verified purchase

The website was easy to use and I was able to find tickets quickly.

Reason I chose this business:

Faster than ticket master

Thumbnail of user oscarg280
1 review
0 helpful votes
December 16th, 2022
Verified purchase
Reason I chose this business:

Comparison site

Thumbnail of user eleanorj43
2 reviews
0 helpful votes
June 13th, 2022
Verified purchase
Reason I chose this business:

I'm not sure how I got to this site.

Thumbnail of user clevelands41
1 review
0 helpful votes
September 3rd, 2022
Verified purchase
Thumbnail of user nahida16
1 review
0 helpful votes
June 24th, 2022
Verified purchase

Good service, great price, everyone is nice and responding quick

Reason I chose this business:

From friends

Thumbnail of user milesm54
1 review
0 helpful votes
September 3rd, 2019

Uneventful is best possible scenario! Thank you! I will definitely use superstar tickets for my ticketing needs going forward!

Miles

Thumbnail of user parideg
1 review
0 helpful votes
October 14th, 2017

I purchased suite tickets for Kate Perry show in DC through the personal assistance of Robert Santana. Smooth process, great seats and superb show!
Very glad I got to know you...

Thumbnail of user adamb187
1 review
2 helpful votes
August 20th, 2017

They were really awesome, they welcomed us to their booth at the Arlington county fair in Virginia even though we had to be 18 to win stuff I could still get a CD

Thumbnail of user maiag1
1 review
0 helpful votes
August 18th, 2017

They were all super nice and I would buy tickets from them again! I met them at the arlington county fair and they were all super chill

Sitejabber for Business

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From the business

Feel the Energy Live! Order your tickets today to any concert, theater, or sporting event at SuperStar.com

Company Representative

Thumbnail of user omars234
Omar S.

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