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Sunsky is generally well-regarded for its product quality, reliable shipping, and effective customer service, with many customers praising the responsiveness and helpfulness of their account managers. The company’s commitment to customer satisfaction is evident, as they often resolve issues promptly and maintain clear communication. However, some customers have expressed concerns regarding the handling of damaged items and the lack of insurance options during checkout, which can lead to dissatisfaction in certain cases. Overall, while Sunsky demonstrates strong strengths in service and product offerings, addressing return policies and shipping issues could enhance customer experience further.
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Order on the 19th of May never received very disappointed can't reach anyone to help what do I do? Any help
I had a great experience with this online marketplace and the selection was very impressive and the prices were competitive. The customer service was also excellent and responsive
Sunsky have a wide range of products for customers. They also provide good customer service. There are so many good quality products on their site.
I like the availability of variety cheap and quality product, and sunsky is fast in delivery. They fast in response
I wanted to take a moment to express my heartfelt gratitude for invaluable assistance in resolving the issue I had with the customs duty for the phone I purchased from SunSky.
Their timely intervention and willingness to go above and beyond in returning the parcel to China and then delivering it to my friend in Hong Kong was truly exceptional. It is because of their dedication and commitment that I was able to finally receive the phone and start using it.
Their exceptional customer service skills and professionalism are a testament to their commitment to ensuring that the clients will be satisfied with their purchases. Their attention to detail and willingness to put in the extra effort to solve problems is truly commendable.
I cannot thank SunSky enough for your help. They have made my experience with online purchasing an exceptional one.
Once again, thanks to SunSky for all that they have done. Their kindness and generosity will not be forgotten.
With heartfelt thanks and warm regards,
Md A Jalil
Bangladesh
I always bought my needed things here for my business and it's reliable with quality products. After sales support is excellent with a friendly sales manager.
Never buy anything on this site...because they'll never send you the product and they'll give you fake tracking. If you buy with them buy with paypal and the same time contact paypal and mention them that you buy somethings in this website but you see that, the site have many negative review (look the reviews and the video on youtube)and paypal themself 'll saw the tracking and verify and paypal 'll ask at this company ti give the company carrier name and contact...AND THEY NEVER REPLY PAYPAL... and paypal 'll refund you. If you don't have paypal NEVER BUY WITH THEM.
And many of them who receive the product inspect very well the product...
After receiving the goods, I unpacked them as soon as possible. The quality is very good. It is consistent with the seller's description and completely exceeded my expectations. The packaging is very careful and tight. Generally speaking, this is a very satisfying shopping, thank you seller.
Bought lcd screen and digitizer. Came within 2 weeks. There are scratches on the screen and no digitizer. Emailed them a couple days now. No responses
I bought a brand new smart phone and after a month it broke. So I asked the sunsky agent about the warranty and answer was that the phone has no warranty. How come a brand new phone has no warranty. Its some thing wrong with this picture. Beware
I bought a redmi note 11 for 220USD. I received a redmi 10. They claim it's a redmi note 11. The Redmi 10 is only worth 150USD now. The phone rom is modified to make it look like a Redmi note 11. With an application that scans the phone, the serial number is not the same as in the phone settings. Scam. Site to avoid.
If you want to buy to this seller, remember they dont give you warranty.
If the product is defective or unsatisfactory they dont refund your money.
"sunsky.com" sells goods on the European market that are designed exclusively for use in China. The operator of the shop does not answer questions about this.
Sunsky has been my descending supplier for 5 years and without any problem, they have always sent me everything I buy and if the product runs out, they return my money. The attention is very good and I will continue shopping with them
I'm buying on this internet shop many years. Always Quality is perfect and price is low! I always buying mobile phones, repair parts for mobile phones, and computer accessories, and many others. I recommend it for all!
This is a waste of time, nerves and money. It is a scrap dealer and scammer. Caution to all! Do not buy from www.sunsky-online.com
Unfortunately, I realize that it is an unfair trade with this shop.
1. Additional costs incurred for delivery
2. Customs bill has become up to 50% higher
3. Instead of declared 4 positions I get only 3 (item no. HWL6100JHK is missing).
4. Supplied item no. MPH 1697 is defective (the display does not work every time).
The service is not trustworthy at all. More than two weeks of various statements and constant stress. The customer is constantly cheated and you try to demand even more money from him.
This incurs additional costs for shipping, which is not trackable for customs. When you get a package, another surprise follows that there are not yet all (even customs cleared) items.
Then one of them not fully functional, so broken. Further communication with so-called Stella no longer works. Review is no longer possible to write.
Offering always best services, good customer care, great after sales support. A supplier that you can count on!
I've purchased bulk order and I received defected products while they refused to cooperate with me.
Poor packaging + flashing leds and not working + smaller backgrounds of the studio, means the background is smaller in size than the studio itself leaving a gap on sides.
It arrived quickly and I'M very happy with it. Communication with Sunsky was excellent and they responded very quickly to any questions. Will purchase from them again.
Do not buy anything from Sunsky Technology on their website Sunsky-Online.com This is a fraudulent company. They sold me a defective Umidigi Bison phone that had several manufacturing defects. I incurred the costs of transport to Poland, China and customs clearance. I asked the company to refund me only for the phone. They prolonged the correspondence and offered only 2/3 of the amount for the phone, which is unacceptable for a complaint. Absolutely do not buy anything! Buying from them is a pure waste of money for the customer!
Answer: Dear Lavleen J, Yes, we can send the goods to all over the world including India. We can send by DHL, UPS, EMS, POST, By air, By Sea... Payment: Paypal, TT, Credit Card All items with 1 year Warrenty
Answer: Yes, very easy. After registration you will have an account manager
Answer: Dear David L. This product is in stock and can be same-day shipping. If you want to know about product, price, shipping, and stock... on the production page you can see the sales manager's contact information Contact the sales manager can get a fast reply.
Answer: Hi Cherry, yes, we have API. Please send email to service@sunsky-online.com for more infomation of API, thanks.
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BARCODE SERVICE
SUNSKY supports labeling and repackaging services free of charge. Now you can use the online customize function to create your barcodes, Moreover, it supports more than on...