1 review for Sunikini is not recommended
These reviews are not recommended because our content quality algorithms have determined them to be less useful for users researching this business. Our content quality algorithm makes decisions based on a number of proprietary evaluation factors, and is constantly updating and improving over time. Even though these reviews are not displayed by default, they still factor into the overall number of reviews and the average rating for the business.
Illinois
1 review
0 helpful votes

100% a SCAM
July 26, 2024

I placed an order for two items with Sunikini on May 31st. One was $50.00, and the other was $47.00, a total of $97.00, with no sales tax or shipping costs, which should have been an initial red flag. I paid via PayPal. I received both items mailed from a carrier called UBI Logistics, and the packaging had a "from" mailing address noted as Hefei Huanju Moyan Unit #16-17,3495 Laird Road, Mississauga, ON, L5L 5S5. Both items were of terrible quality and didn't fit at all. I am always a size large in bathing suits, so I knew this was just how mid-sized and cheap the quality was for it not to fit at all. I emailed the company's return email and asked for a return, which should have been fine according to their website return policy. Instead, I was asked multiple questions as to why. Such as "Didn't you use the size chart we provided carefully?" They then responded, never using a name, stating that my choices were: 1. To keep the garments and get 15% returned. 2. return the garments using an address provided in China: Hefei KuaXing Trading Company, Room 1701 Tian Yue Zhong Xin. Shushan District, Hefei, China, *******, Contact Lee, Phone (+86) *******495. I advised them that I wasn't paying shipping to China to return these items as the shipping would cost more than the items! They said those were my options. I asked for a return label, and they told me all shipping costs were my responsibility. I sent them a picture of the package address from Mississauga, as noted below, and asked if these products were shipped to me from the noted Mississauga address and why I couldn't return them there. They said there is a warehouse and aftersale department, but none of this made any sense. The respondent's English was very broken and unprofessional, and aside from getting a quick response, their customer service was terrible. There was no number anywhere to be found for this company. I have reported them to the BBB and suggest you do as well, or stay far away this company is a SCAM!

Date of experience: July 26, 2024
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1 review for Sunikini is not recommended