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Suitmens Reviews Summary
The company has garnered a predominantly negative reputation among customers, primarily due to poor product quality and significant issues with customer service. Many reviews highlight dissatisfaction with the materials used in the clothing, which are often described as cheap and not as advertised. Customers frequently report frustrating experiences with the return process, citing long wait times for responses, inadequate refund policies, and difficulty in obtaining assistance. Overall, the sentiment reflects a lack of reliability and support, leading to a widespread recommendation against purchasing from the company.
This summary is generated by AI, based on text from customer reviews
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Ordered a walking suit a month ago... when I asked them about the order they said they don't see anything... but they took my money. I can't get back to the system to find my tracking info
I purchased two outfits from this company and it was a disappointment. The pants I couldn't pull up they was suppose tobe 2X looks like a small. I wouldn't wear them anyway they look different from the picture and the quality of the material was awful on both outfits except for the sweater material shirt. I have wrote in to the company to return the item and I just get the run around. I'll never order here again and definitely should've read there reviews & definitely should've stuck with Amazon.
Sincerely,
Marvin Durham
03/28/2023
I purchased 3 suits from Suitmens for my husband. It took about 2 months to receive the order. My husband only liked one of the 3 suits, so I followed Suitmens return policy and timely emailed them asking for instructions to return the 2 suits my husband couldn't fit with pictures & an explanation. Several emails to and from Suitmens proved to be fruitless. I never received the instructions to return the items. They kept avoiding the issue by offering a discount on items I could do nothing with! Now I'm stuck with items my husband does not like & cannot wear and I could not get refunded. I placed a 2nd order for 3 items I thought would look nice on my husband but the purple pants I ordered were lavender in color & not the color I ordered & the size was off on all three pieces! I will NEVER shop at Suitmens again because their customer service is crap and their policy is a lie! I have lost my hard earned money
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members