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StyleWe has a rating of 4.02 stars from 5,351 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StyleWe most frequently mention customer service, online boutique, and good quality. StyleWe ranks 11th among Women's Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 17 hours
43,867 reviews
Thank you so much! Great service going on over a year shopping at Stylewe. The only concern is time it takes to ship and comes in parts, though has not kept me from shopping. Hopefully in the future we will have the option for overnight or next day delivery ;)
Insufficient information received after payment and confirmation of order. No updates received. The item was lost but without continuous communication this was not readily determined. The occasion for which I ordered the dress more than one month in advance was completely missed. On arrival there was even more disappointment. The fabric colour is like the photo but the style is not quite right and it is difficult to assemble and fit.
The item did not meet my expectations. I returned on January 10,2024 for a full reimbursement and still have received my refund. Horrible customer service.
Requested a refund. Still waiting.
This plastic like material they are using really sucks. I am thinking the material is really cheap. The pictures give an entirely different look, but once your item arrives it looks cheap and the material looks like some kind of plastic stuff. I hate it. I just ordered my last item. I will not take any more chances with this fiberglass material they are using.
Tip for consumers:
get better material to use. Quit being cheap
Products used:
2 shirts
A pretty splendid online clothing store, they are also friendly and quick to answer questions by email, shipments take time normally in these cases, the rest is excellent.
The sunday dresses that I ordered in bulk from Stylewe all fit me perfectly. They were super nice and comfortable. I can't wait to order some more once I get my monthly paycheck again.
Both items were too big and I returned them. I had to pay $11.00 for shipping. Ridiculous. I would like a refund if possible
Kate O'Donnell
Fine-I just didn't think it was fair to pay return shipping of $11.00
Looking for different kinds of clothes
I likes the design
Looking for different kinds of clothes
I have ordered twice from them. Pretty good but cheap quality. Hit and miss for most things. Often, the product IS NOT what is pictured (belt missing, quality of fabric different). I don't care for the free jewelry sent as it is not good quality or approprite for a professional.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
Any more issues, feel free to email us via services@stylewe.com.
Stay safe and have a nice day!
I ordered 3 dresses from this online store. All dresses were of good quality and priced reasonably. I like that I don't see the dresses I ordered on other sites. The shipping process took a little over 2 weeks but it is international shipping during a pandemic. I will definitely shop again for more unique items!
Tip for consumers:
Please keep in mind that the shipping is international so it will take a few weeks for your shipment to arrive. Tracking info is provided via email which is great and when I called, customer Service was friendly and helpful.
Products used:
Dresses
Thank you for your feedback.
We're glad to know you're satisfied with your shopping experience.
I received order and 4 out of 5 items did not fit. Initiated return. It's been 3 weeks and I had to contact them. Was told problem with delivery. Nothing has been communicated and nothing resolved now since receiving order on Dec 11,2023 and returning it on December 26,2023. Better communication would be necessary to retain customers.
Still waiting to hear from Support about my Refund.
Massive selection.
Specials events over the holidays & good prices.
Pretty good surfing through pages but page glitches sometimes.
Special events over the holidays
Love the styles, but the shipping took forever! I will not recommend or purchase from here again. Sorry!
They were quick to respond
Just ran into it
It look d cute
Some polyester like material. It's not true to size. Sizes run small.
I tried to make a return which I received help in making the return (thank you) but they only want to offer me 20% of the purchase price or exchange. So basically you are locked in to something you don't like or can't wear. I did keep the copper leather like pants. They are.
Customer service was great. I reached out and they responded within a day or two.
It popped up on my screen
The looked nice on screen
It popped up on my screen
Straight forward but some misleading information e.g. pick 4 items and get 60% off and shipping is free for over £43.
Incomplete delivery e.g. its like getting a pice when you order for a pair and delivery was done in bits.
I feel l am overcharged and still l can't use the items b'se they are not complete.
You guys should have an area where customers can write reviews and upload pics with the items. It would make it easier to order size.
Unfortunately it takes a very long time to receive some of your items. I have items that are well over a month and still marked processing not even shipped yet. Some items are shipped within 3 weeks I don't understand why they cannot fulfill these orders, unless they make them when the order comes in, still over a month seems ridiculous to me. I have had to cancel several orders due to the length of delivery
Tip for consumers:
Be prepared to have some of your orders not fulfilled
Products used:
Clothes
My order has still not arrived after over a month since purchased. There is no phone number to call and no help line to ask about the order. Their help line only lets you look at preset questions, they do not answer questions pertaining to your specific order. Very bad customer service.
No reason, just started looking and found something that is a bit different.
Why can't women's sizes be like men's - small, medium, large is not consistent. 8, 10, 12, 14 etc is not consistent. The rest of the world (especially Asia) thinks a UK 12 is extra large. No, it isn't.
Also, I would prefer to know if I'm going to be charged duty into the UK
I liked the outfit. Unfortunately, it is too small and returning it would probably cost more than the outfit itself.
Colour and style
I would prefer to know if I'm going to be charged duty into the UK
I liked the outfit
So I've taken multiple items in to be tailored. So this last time, a shirt that cost me 45.00 ended up costing me 85.00 after alterations. The shirt was HUGE and I ordered a small. It's still too large.
This has happened a few times and it gets pretty frustrating.
The sizes are huge. Just had to take my last purchase to the tailor to have it taken in.
It's been about 5 years since I've bought anything from Stylewe. I certainly hope the quality is as great as it was 5 years ago.
They were really pretty.
I ordered 12 items from StyleWe - size M. 2 of the blouses received were clearly an American size S, although they were marked M. I tried to do an exchange. WELL - you have to mail return items to China! And at YOUR cost. Although the quality of the items is OK if you're not hung up on wrinkle-free, the sizing is iffy and I won't be ordering from them again.
Tip for consumers:
Be aware that since you have to return items to China at your cost, they don't actually have a useable return policy.
Products used:
9 blouses, 1 pants
Size of items from different designers differ. Sorry that they did not fit your body shape.
For STYLEWE return policy, please visit the following link: https://www.stylewe.com/information/returns-and-exchanges
Your claim/complaint/feedback is very important to us and to our designers.
We will do our best to address your concerns and serve your fashion needs.
My experience has been very delayed delivery. Sometime it takes 2-3 months to receive an order. That is too long. Also, I think I am ordering an entire outfit, and only the top is delivered. It takes too long to receive items, so I don't bother ordering the bottoms.
There are items I'd like to have for some time.
Because your advertisement is in the way of other things I'm trying to do
Shopping is not a problem, its the shipping and time it takes to received item. I still have a pending item I have not received that I ordered on April 20th, 2022.
Hoping a get a better experience than the last order.
I received a partial order placed on 4/24. I returned the items and have not been refunded.
I received an email but no direct response to my issue,
Clothes look attractive and were reasonably priced.
I loved the look. However, the craftmanship was not good.
Clothes look attractive.
Shipping too high to return plus pay for shipping on replacement. Me wife wears a 4 and the was way oversized, label says small, but it was wrong. Customer service refunded a portion of product purchase price, shipping was over $20, not refunded. Coat was donated to a woman's shelter
offered a small credit to keep jacket but it was still way too big for my wife. Shipping to return plus replacement shipping were more than what we paid for coat. We donated to a womans shelter
Attractive Style
Unique style
* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I’m sorry you feel that way. Our apologies for any inconvenience this may have caused.
We have been paying attention to the quality issues and keep working on improvement. Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you.
For good willing, a btter solution have been provided. Please check your mail box.
Order a few clothing items arms were small and did not fit. Unable to reorder or get a refund. Customer service number non existence and no response to my emails requesting a refund. Wish this could have work out - love the look of clothing and the one summer dress received is perfect. (just no sleeves). Risky, but good quality of clothing, if it fits.
Order only if you have skinny arms, not average size (my junior size daughter couldn't get her through the sleeves)
Wedding Guest Floral Crew Neck Lace Dress
Color: Blue; size: M
SKU: WE47E25CB9E5
Tip for consumers:
Delivery time is slow, items may not fit and no customer service to follow-up. Lastly, the quality of clothing is good. Nice material and well made.
Products used:
Dress
I have ordered quite a few items from Stylewe and have loved them, this blouse is not as expected.
Have ordered before and was pleased with the quality of the clothing
LIked the style in the photo on website.
Have ordered before and was pleased with the quality of the clothing
So far so good, hope product is of quality style and material
Just selection
In the catalog the styles and clothes look great But upon receiving my order the clothes were cheaply and poorly made. Very disappointing. Additionally your return policy is a great big hassle. Needs improvement. I doubt l will be placing any future orders with you..
They were attentive and offered a discount.
Really like your selections and prices
Because they were fashionable.
Really like your selections and prices
I had to chat with someone before getting free shipping even tho I was over the allotted spending amount. It's just annoying for my first shopping experience. If you offer something it should be given without me having to contact you guys.
Update my clothes arrived in about three weeks and I am one happy customer. Everything fits well. The material was what I had expected except for my white summer dress. The material was thin but with the right underwear I won't be exposed. They were mostly true to size. I am a medium. I got large in one outfit. I used the measurements help they offered. Measuring your hips, shoulders, bust etc is a must to get the right fit. Thereby eliminating returns. I will definitely buy from them again. The prices are great too.
I saw the outfits and they looked beautiful and affordable.
I waited over 30 days and received my items in multiple packages at different times. Not happy with items and have no idea how
Style and plus sizes
Style color and size
Gain trust and grow your business with customer reviews.
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive designer fashions at StyleWe.
We believe the fashion trend should not be controlled by the few, but rather be guided by the collective actions of every designer and fashion consumer. At StyleWe, our goal is to empower designers so that they no longer feel hidden behind the brand, but are able to proactively communicate directly with their customers throughout the entire fashion life cycle.
We believe fashion should be personal and diversified. Fashion designers should not cater exclusively to the rich and famous. We have dedicated ourselves to enabling talented fashion designers to build their own brands and achieve their dream. Together with our designers, we will deliver high quality designer fashions to everyone.
Dear Customer,
Thank you for your feedback on Sitejabber! We sincerely apologize for any confusion or inconvenience caused by the item not meeting your expectation and the deleyed refund.
We regret that the item you received did not meet your expectations and sincerely appreciate your feedback. We are always striving to optimize our merchandise to ensure our customers have a satisfying shopping experience.
Regarding your question about returning your item for a refund, we would like to clarify that we recently discovered that the processing of your return package was delayed due to it being held by the US Postal Service. In fact, we have not yet received your return package. However, considering this situation, we have negotiated with you on chat to offer you a refund and we are pleased to inform you that this refund has been successfully issued. We recommend that you check the original payment account to ensure that you have received your refund.
If you need additional assistance, please feel free to contact us by email at services@stylewe.com. We will reply to you within 24 hours.
Thank you again for your feedback and rest assured that we will continue to strive to improve our customer service to ensure that you and our other customers have the best possible shopping experience.
Best regard,
Hailee
StyleWe