Stylebop

Dont shop here ever they are complete frauds, defrauded a charity when they were supposed to donate a percentage from my order, lied and claimed there was a system error. Disgusting humans who own this store. Not to mention customer service unrelated is also terrible and shipping as slow as hell

On 18th of April I bought 6 items in total over 2,000.00 pounds! They assured the shipping 2-3 working days. I called them on 23rd of April and they were very impolite. They said they will ship in next 5 days, if they will at all! I reminded them about their customer policy on their web side, that the shipment takes 2-3 working days and they told me, that they don't care. When I asked them are they there for their own sake or for the customer's one, they said, that they have never offered any of the customer service warranty-at least they were not laying!

I bought a pair of shoes on Stylebop and got a Black Friday discount. I am returning them and the company won't let me get my size. I offered to buy a new pair, and asked for the discount and they said no. This is a German company. American companies (i. E. Bloomingdales) have offered holiday discounts like this, for the same reason.

Don't do business w/StyleBop.

If there is a zero star, I would take it. Thinking carefully guys they got the return of 1000+ usd item and are unable to process the refund for more than one month. The operators have no idea about why this happen and no reply from related dept. one o the operators, named Jack, is yelling with and me. Worst experience ever. It 's better to save your money in the bank for some interests instead of risky shopping.

I've been purchased expensive coat 1200 EUR. They took 100% money fm my credit card, but after 5 days when I thought my coat will be delivered I found that my order is cancelled!?!? No explanations, no excuses, no money! Their manager has written that they have been trying to contact me with request of additional info about me? First of all why if they have 100% of money, second - they are lying. Don't shop with them! Trying to get my money back

The worst company ever I waited 10 weeks for refund in the end I had to go through PayPal for a refund as every time I emailed all I got back was there is only 1 person who deals with refunds

Bought products for £800. After 8 days without getting anything except for the first confirmation I decided to contact them. They told that unfortunately they made a refund just because that was my first order and the amount was large. NO EMAILS/NO CALLS. And today is 10 days and still no refund. AVOID.

Okay so i was going to see if stylebop collaborates with Luxury designer brands to have my products on their website but by going off the reviews i think ill pass. If anyone knows of some really good sites who take care of their customers etc where i can advertise my designer wear please let me know. Thank you

Be aware!

Dont buy from them! Possibly selling questionable products! And rude customer service, stay away from this company, there are a lot more sites sell the same thing with a lot better people in customer service

Internet shopping is different from brick-and-mortar. You need to be confident that your order will be delivered, in good condition, and if not, that returns can be made in a cheap, efficient manner.

Stylebop is a big fail on all three counts. Shop online elsewhere.

A lot of bad reviews out there on Stylebop. Heres mine: Stylebop posts ads of new designer items at more than 1/2 off when never have I seen such prices elsewhere, even eBay used. I saw a pair of Fiorentini + Baker boots for $300 new, so I look for my size but message says "out of stock, send us your email and we'll tell you when...". So I try all the sizes, but theyre out of every size. So I try another boot thats priced 'too' low and same thing - all out. I try a 3rd boot. 3 strikes, youre out Style Bop. Stop posting fake ads to get site hits.

Stylebop I hope you pay extra attention on your customer care representatives while training them! The girl I talked to is beyond rude she yelled at me and told me to stop ranting while I was not even close to yelling at her I was just upset I didnt get the right order! I will not order from your store again neither I will recommend them to any of my friends or coworkers!

I've ordered a bag recently. My credit card was charged as usual. Then I got the order confirmation letter asking to send a copy of my passport as I was ordering abroad and that was the custom policies. I sent the copy of the passport, got another confirmation letter saying that everything was ok and that I should get the shipping details shortly. In 2 days time after receiving no shipping info I went to my Stylebop account and to my great surprise found out that my order was cancelled. I addressed the shopping manager I was in contact with the question why my order was cancelled and got an unforgettable answer that this is how they do it. They have super-duper system when several people can order one and only item at one time and the Stylebop would know that it's the only one only when they prepare it for shipping. They also don't think that they should inform their client of such a situation. I'm really disappointed as this bag was for a special event and I never had such a $#*!ty shopping experience before although I've been shopping online for more than 10 yrs. Really frustrated with such customer service would never deal with this crappy shop again.

I decided to return a dress purchased from them. They received the package in 3 days but after 3 weeks, they still haven't refunded my credit card. I made 3 phone calls to inquire about it and every time I was told somebody would get back to me the next day. Well, nobody from stylebop ever got back to me. I will wait 1 more week before I call my credit card to get my money back.

Very slow service! I am still waiting for a refund for an item I returned for more than 7 weeks ago, I called, I´ve written again and again. Still no refund. It is ridiculous! I would stay away.

Bought a bag on sale, money was taken from credit card. 3 days later I was told it was sold out because of too many stimulate clicks and system doesn't respond quick enough...
After the disappointed experience, I am waiting for money refund to credit card. NOTHING HAPPENS after a week! All I can do is keeping waiting. HORRIBLE SHOPPING WEB, STAY AWAY

WORST ONLINE CUSTOMER SERVICE EXPERIENCE to date! Ordered a blazer on a Thursday for an event on the following Friday. Tuesday comes along and still no ship. Log into the site only to find they cancelled the order due to not have the inventory. Sad that I received no email letting me know and I had to log in to discover this. Call in to customer service because they charged my card $2,660. The CUSTOMER SERVICE REP WAS SNAPPY, RUDE, AND ARGUMENTATIVE! Never again when there are so many other sites like net-a-porter, mytheresa, and matches fashion that have top notch customer service. First and last time that I order from style.bop.com!

At first, I thought, great I found my fashion haven. Then discovered very bad i. E none at all customer service. Wanted to spend $2400 on 3 items but based on not getting my emails answered and bad service on the phone, decided to steer clear. Not sure if there some kind of scam going on, but have to be wary. Shame, the only site that had the items I wanted...;(

Very bad experience! I placed my first order with my credit card and I spent €1963, 00! Stylebop took immediatly my money! I have wait one week;
First they told me that the package was ready for shipment and after 3 days I learn that the product was not available. Clause 6 of the contract states that the reimbursement is immediate. I'm still waiting! Never again

I ordered an expensive coat that didn't apply the valid 10% code that I entered. I realized later when I checked my email that the code wasn't applied
I checked the same item to see if maybe the code I applied wasn't valid on the particluar item I wanted... but it did apply. I emailed customer service twice about it... but they want me to return the item and repurchase it with the code when it shows up online after the return instead of just applying it. Being unsatisfied with their response, I called from overseas and spoke with a representative (who happened to be the same that responded to my emails). Made up some lame excuse about not honoring valid codes if they aren't on their website. She even checked the code herself and knew it was valid. I agree with other customers that the stylebop's customer service is the worst. Heads up to corporate... your customers reps are losing you money on needless international roundtrip shipping. Even worse... they are losing you loyal customers as well. There is a reason I faithfully shop at Yoox and Netaporter... they have reasonable customer service representatives. Once I return this item it will be 10% off because it is now a last piece item, and it will be another 10% off of that with the promo code. They are losing out on international shipping costs plus an extra 10% when they could have saved it and had a satisfied customer. Now they lose out on both because of their incompetent staff.

DO NOT SHOP WITH STYLEBOP!
I took a gamble on this company and have realised they are as poor as people have said. Empty Promises of delivery/dispatch. Customer service is terrible. No response to Emails. Going to contact my bank to get money back. Bloody Germans.

Their bad reputation is well deserved. I was sent a defective jacket and was treated
Poorly. They didn't have it in another in that size and they never refunded my return shipping. They then put the same jacket back for sale to the public with no mention of the defects.