Perhaps my expectations were too high, and my previous bad experiences pushed me to consider dental tourism in another country. The allure of lower costs for dental work made me explore options abroad. Unfortunately, I made a regrettable mistake in selecting the dental office. Allow me to share my errors so that you can avoid making the same ones.

I relied solely on internet research, and it became evident that anyone can say anything online without accountability. I read other people's experiences and questioned if we had visited the same office. It made me wonder if those accounts were genuine.

After corresponding with the dental office before leaving the United States, I felt confident in my decision to undergo a complete upper arch replacement and replace four teeth in the lower arch at this particular dental office.

Upon arriving at the office, I was informed that I had to pay the full amount before any work could commence. This should have raised a red flag since it goes against the customary practice in India, where payments are made as work progresses. Regrettably, I was unaware of this, and paying in full meant I had no recourse if dissatisfied with the outcome.

Things went downhill from there. Once I had paid in full, I felt trapped. I was extremely dissatisfied with my experience and the subpar quality of the work done. As a result, I sought another dentist to complete the necessary procedures.

Numerous issues arose during the process. I spent two weeks in New Delhi without upper teeth while waiting for temporary dentures to be made. Ideally, these temporaries should have been prepared in advance. When the temporary teeth were finally provided, they caused immense pain, rendering them unwearable. Despite assurances that the discomfort would subside, it never did. Moreover, the teeth were poorly made and broke in half. I sought help from another dentist, hoping to fix the issues, but they explained that the materials used were solely for cosmetic purposes. They questioned why I was given these dentures to wear for six months when I couldn't eat with them. The original dental office had never informed me that they were unsuitable for eating, even providing instructions on how to eat with them. Additionally, the upper arch still had three remaining teeth, and I inquired about the dentures I would need once those teeth were extracted and the final teeth were made. Their response was that I could choose to wear those dentures, despite the fact that they would no longer fit properly.

The dental office failed to provide a clear treatment plan, despite my repeated requests. Instead, I received an invoice with a vague explanation stating that they use the best materials and do what they deem best for each patient. This left me puzzled and dissatisfied. I was also charged over $3,000 for bone grafting, but when I asked where it was placed, they claimed they did not know and that it was impossible to determine. Their justification was that I had rotted teeth and the grafting was necessary. However, two other dentists confirmed that minimal to no bone grafting had been performed. It was bewildering because I was unaware of having rotted teeth; they seemed to have made it up.

These are just a few examples of the many issues I have with this dental office. Ultimately, I completed my dental work at another dentist in New Delhi. I strongly recommend conducting thorough research in India and not solely relying on the internet, as I did. I have lost a significant amount of money and feel that my bill was inflated to maximize their profits. Take the time to research extensively before selecting a dentist in order to avoid similar disappointment.