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Studybay has a rating of 4 stars from 767 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Studybay most frequently mention timely manner, due date, and full time. Studybay ranks 4th among Freelancing sites.
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I am satisfied with the writing expert's assistance thus far. Their expertise is evident in their nuanced guidance, aligning well with my academic pursuits in Educational Leadership. The expert demonstrates a deep understanding of content and structure, which is essential for my doctoral studies. Their feedback is insightful and constructively critical, helping me refine my arguments and enhance the clarity of my writing. This level of specialized support is instrumental in progressing toward my Ph.D. Goals.
Very expensive i would recommend with this price and i was planning to deal with your guys for 3-year school time but it's so much.
Studybay is efficient, I gotten great results for my papers. Although I think they can do a little better with pricing. They don't tell you that there is a 15.00 charge and a surcharge depending on the type of payment on top of what they are charging you for the assignment. They should disclose all charges up front.
* Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
The service fee is a scam. Writers do not even get much of the money. When you have an online assignment it is hard to provide your login to the writers. I wish the transaction would flow better. It is also a lot of writers on there that do plagiarism and then when you ask for your money back studybay takes forever and does not put it back in your bank account.
Hello!
Thank you for sharing your experience.
That is true that the price that was set up by experts differs from the price we show to clients. The point is that we add service fee to the client's price.
My expert (who had accepted my job), canceled it 3 DAYS before the deadline. He didn't communicate with me or answer the administrators of the site. Very poor customer service.
I needed a paper to supplement what I had written for submission.
I requested n essay with quality and quantity, unfortunatelly, the first file wat not like that and the second file has been sent after the due date. Not happy with that
I though an expert could help me
Hello, Lissett!
Thank you for leaving your feedback. We are so sorry that you've had such an unfortunate experience. This is unacceptable, and penalties have been applied to the author that you worked with. Please reach out to us on support@studybay.com and we'll sort things out! Once again, we apologise for not submitting a quality paper on time. Next time we will do better.
If there is anything else we could do for you, or you would like to share your thoughts, feel free to reach out to support@studybay.com. We would love to make things right for you.
Best of luck,
Studybay Team
Ok half and half do mot wish to continue to comment.
* Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for your honest feedback! Unfortunately, we all have our ups and downs. In future, if you're having any issues, please contact our support team so we can resolve it!
Still waiting for the second edit since there is some mistake and misunderstanding in the first edit
Friend used for once and recommended to me but I will choose another next time….
I will give it a 3*, fair in pricing. Good customer service, quality is average. Timely delivery though o not update the progress!
Hi, Olivia!
Thank you for your honest review! We appreciate it. We will take note of your suggestion about tracking the progress. Maybe one day we will develop this feature.
We will try to do better next time.
The experience is not bad, even though it was a little tough before i could hire a professional but eventually i was able to. I really appreciate it.
I saw the advert online as of the time i was battling with varieties of hug task with dead lines, so to get a little relieve of those task, i thought of hiring someone here.
Hi Patrick! I'm sorry your first Studybay experience didn't go as smooth as anticipated, though it's just awesome the issue was sorted out and you could receive excellent service eventually :) Next time you have any issues, don't hesitate contacting our Support Team, we're eager to help!
You should not ask me to rate before I have not seen my paper yet.
Overall so far so good. But some writer need to improve
Hi Lynn! Please let us know which expert needs to improve so that we could look into the issue! Please contact our 24/7 support team, we'll be glad to sort things out for you :)
The expert didn't complete the assignment fully & it was late.
Addressed my issue & resolved it
Recommended
* Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi there! I'm glad we could resolve the issue you faced, however, I understand how disappointing it might feel :( Please accept our apologies! We'll do better next time, I promise! Also, we'll have to reconsider the expert's place on the platform.
I had 3 different people give me a bid and when i selected them they raised the bid everytime. One woman raised her bid from $64 to $264. Soon as i spoke with them, even though all the information was on the project initially, nothing changed. They under bid just to get my attention then bang. Super frustrating
They just told me exactly what i already learned from the experience. Do not pay the original bid posted because they will most like raise the offer and then you gave to figure out how to collect your money to try and hire someone else.
I have work and school. I am so overwhelmed due to the summer being short, 16 weeks crammed into 6weeks.
I hired an expert but they were not online and I did not want to wait 12 hours till I could choose another expert. I contacted customer service but apparently they can't cancel the project since it messes with the experts review which is dumb. If the expert did not accept the project it shouldn't mess with that. Also as the client I should be able to cancel my project if I want to. I don't want my project on studybay and they won't remove it until the expert replies. Absolutely useless.
* Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Mahima,
First of all, that you for the feedback. It helps us grow and develop our service. I understand your frustration, and I see why you are upset. Unfortunately, we really cannot cancel the order at this stage, or the expert's confirmation rate will decline. On our side, that would be unfair as we support the interests of both our experts and clients. However, please, let me apologize for such a flow, there is a lot to work on, and we appreciate you pointing this out and taking the time to write a detailed review. Also, I would like to remind you that our customers can cancel the choice of an expert after a couple of hours after the order is made.
Best of luck,
Studybay Team
Studybay did great to my assignment. They did well. They need to work more on their pricing because it's way too overprice.
* Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi! Thank you for sharing your feedback.
Our price reflects the quality of the service that we provide. We try to keep it reasonable in order to support our experts and keep the platform developing.
However, thank you for bringing this matter to your attention, we will try to do better.
Cheers,
Studybay Team
Used Studybay to do a case study in my course and I received a pass. Quite happy with the writer and result. Although the site admins could review and make the prices more affordable to struggling students.
* Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello, Nimesh!
Thanks a lot for choosing Studybay and leaving your feedback! We strive to provide the best service, so we have to keep our prices reasonable to maintain our high level. Nonetheless, thank you for bringing this matter to our attention. We will try to do better next time.
Best of luck,
Studybay Team
Cool so far I have no complaints about study bay besides these 50 characters your having me type to get through this thing here
I had a good experience before
Thank you for this awesome review, Raymond! We’re happy that you have found your way of using Studybay (and leaving a review here, which isn't easy indeed!) :)
I've been using this site since 2016 great writer and have a great time using it but these service fees are getting out of hand! Don't get any type of credit or anything for being loyal to you all. I spend $50 on services charged for 3 assignments like it's crazy.
Hi Arne! We apologize if the price seemed a bit steep, but rest assured, the quality and value you'll receive are truly unmatched!
I had a good experience just that at one point they charged me twice to finish my paper when I paid the full amount
Didn’t help at all just told me to do something totally different from what I was contacting them for
I chose studybay because it was convienient and very helpful
Because I needed them
Oh no, that doesn't sound good... You might have got double-charged due to a technical error, but don't worry - we've got all the transactions recorded and I believe our support team has already cancelled the one you didn't mean to make :) If not, please don't hesitate contacting us and I'll fix it the issue in no time!
I loved my writer and paper, thanks! I just wasn't able to apply and use my promo code for some reason
No credit offered for code
Important paper
* Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello, Lori!
Thank you for sharing your review! We're sorry about the inconvenience caused by the promo code. There must have been a bug on our side. Please let us make it up for you! We have already added some bonuses to your account as an apology for this matter. Our Support Team has already sent you an email regarding this issue. In your reply, you just need to specify the promo code that you wanted to use.
Or you can always send us a message via email: support@studybay.com, and we will find the best solution for you. We will be happy to help you and make sure it works next time.
Looking forward to hearing from you.
Best,
Studybay Team
Studybay writers provide good content within deadline but they charge more for the site charges which is not fair.
* Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thanks for your review!
Yes, we do our best to meet any deadlines set for us and provide you with the best quality of papers. To keep our service function and support our experts we try to maintain reasonable prices for that. Yet, thank you for bringing our attention to this matter. We will try to do better.
Best,
Studybay Team
I use this site because I find my lifestyle to be very busy working full time with a family. I can quickly and easily place an order ahead of time, give detailed instructions and I can get a completed assignment. They tend to over charge in my opinion, the writers seem very money hungry and the service fees should not be as high as they are.
* Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello, Jen!
Thank you for your detailed review! Our fee policy is transparent - we do add fees to the expert's price. We do it in order to provide the best quality service and keep our clients happy and satisfied. Nonetheless, thank you for bringing our attention to this matter. We will try to do better next time.
Best,
Studybay Team
I am happy with the website and request them to consider the 25-30% of service charge over the tutors fee..
* Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello, Ranjith!
Thank you for your review and bringing this issue to our attention! We will think about your suggestion.
Best,
Studybay Team
Friend recommended the website. Exceptional service through and through. Have recommended to lots of friends.
Hey there, Drew!
Thanks for your kind words and recommendation of our service! We highly appreciate it.
Best,
Studybay Team
All went great with them at some times.
My writer name is Ester She has completed and delivered several papers for me on Studybay plagiarism free
Thank you for such kind words to our expert! We will definitely let her know about this!
Gain trust and grow your business with customer reviews.
Studybay is a team of seasoned professionals and enthusiastic geeks driven by the idea of improving an educational process worldwide. We believe that cooperation is the best way to make learning easier and more effective.
That's why we develop groundbreaking EdTech tools — to help students reach their most ambitious goals in collaboration with top educators from all over the world.
From 2015 Studybay connects ambitious students with top experts in different fields of studies from Biology and Maths to Nursing and English. We believe our innovative approach can improve the educational process.
Whether we proofread your homework, check your essay for plagiarism, or help you find reliable sources for your academic writing, we always deepen your knowledge so that you can achieve your goals successfully.
Hi, Tanya!
Thanks for using our platform and sharing your feedback. We add a service fee to the expert's price to keep our service function and provide you with the best quality of papers. Our price policy is transparent, and we do not hide this information.
However, thank you for bringing attention to this matter, it will help us improve our service in future.
Best regards,
Studybay Team