• Studybay

Studybay

Overview

Studybay has a rating of 3.98 stars from 757 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Studybay most frequently mention timely manner, due date, and full time. Studybay ranks 6th among Freelancing sites.

  • Value
    44
  • Shipping
    19
  • Returns
    21
  • Quality
    311

Proactively asks for customer feedback

This company responds to reviews, but usually not within the first month

Positive reviews (last 12 months): 68.8%
Positive
64
Neutral
3
Negative
26

Instant Feedback

23
See all photos

What reviewers want you to know

Positive highlights

  • I was told from a friend that is not american mother tongue and I DISCOVERED STUDY BAY!

Critical highlights

No critical highlights yet

How would you rate Studybay?
Top Positive Review

“I am satisfied with the writing expert's assistance...”

Kayla G.
1/15/24

I am satisfied with the writing expert's assistance thus far. Their expertise is evident in their nuanced guidance, aligning well with my academic pursuits in Educational Leadership. The expert demonstrates a deep understanding of content and structure, which is essential for my doctoral studies. Their feedback is insightful and constructively critical, helping me refine my arguments and enhance the clarity of my writing. This level of specialized support is instrumental in progressing toward my Ph.D. Goals.

Top Critical Review

“Very expensive i would recommend with this price and...”

Dave J.
2/19/24

Very expensive i would recommend with this price and i was planning to deal with your guys for 3-year school time but it's so much.

Reviews (757)

Rating

Timeframe

Other

Reviews that mention popular keywords

study bay (37)
Thumbnail of user jessicaj1640
1 review
0 helpful votes
April 4th, 2023
Verified purchase

I asked for a revision because my work was not completed correctly and the writer did not deliver a finished product done correctly by the due date

Reason I chose this business:

I have used this website multiple times

* Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality
Thumbnail of user sophieg97
Sophie G. – Studybay Rep

Hi Jessica! I'm so sorry that happened... Have the expert made all the necessary corrections? Please let us know!

Thumbnail of user cyberp6
1 review
0 helpful votes
May 25th, 2023
Verified purchase

While the expert was extremely nice and professional, the product was below average in writing style, grammar, and overall quality. Even with providing multiple reference items, the level of analysis and research was mediocre at best. It certainly was not with the over $240 I was charged for a bid that was $168.

No response yet

Reason I chose this business:

Saw a post about on an online thread.

Service
Quality
Thumbnail of user yaraf5
1 review
0 helpful votes
November 14th, 2023
Verified purchase

You just have to be very careful who you choose, because some of them are really, really bad.

Quality
Thumbnail of user fj65
1 review
0 helpful votes
May 7th, 2023
Verified purchase

I will never use it again, and not recommend it because the quality of work not that much

Reason I chose this business:

Because i used it before in 2019 was very helpful but now No

Quality
Thumbnail of user gracem877
1 review
0 helpful votes
December 5th, 2023
Verified purchase
• Updated review

Have not come to understand how to answer this question.

Reason I chose this business:

Experts stated could deliver quicker, which turn out to be untrue.

* Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality
Thumbnail of user sophieg97
Sophie G. – Studybay Rep

Experts may provide longer timelines to ensure thoroughness, account for unforeseen challenges, manage resource availability, and balance their workload effectively. This allows them to set realistic expectations and deliver a high-quality outcome. We are actively addressing this issue to improve our service and provide more accurate delivery estimates in the future :)

It was okay
November 22nd, 2023
Verified site experience
• Previous review
Reason I chose this business:

Experts keep changing price for one page assignment

Thumbnail of user benaiaht
5 reviews
8 helpful votes
June 17th, 2020

I wonder how writers survive here. Infact it should be closed down to allow upcoming sites that value the workforce. How can a person bid more than 10,000 orders only to get 50 order? It is not realistic at all

* Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user ashleyb105
Nia B. – Studybay Rep

Hi there,

Thank you for your review. I’m sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to my attention

Being an expert is not an easy task, yet you should never let your head hang down. Wishing you the best of luck!

Thumbnail of user matthews2396
1 review
0 helpful votes
December 26th, 2022
Verified purchase

Running record was not compliance, we agreed on changes and to start working on it.

Reason I chose this business:

I am extremely tired and I want to know my work get done

Quality
Thumbnail of user joshinaa
1 review
0 helpful votes
May 4th, 2022
Verified purchase

I want my project in the deadline. Make sure that.

Reason I chose this business:

Because it is help to write my project

Quality
Thumbnail of user sophieg97
Sophie G. – Studybay Rep

Sure, we will! Please update us on the results :)

Thumbnail of user douglasa196
2 reviews
1 helpful vote
December 22nd, 2019

I just gave them work but it was poorly written got a C I will never use them again there tutors are full of lies and will only take your money

Thumbnail of user ashleyb105
Nia B. – Studybay Rep

Hello!

That's a pity you faced such situation.

Please tell us more about your work on Studybay via support@studybay.com. We would like to know what issue with your order has occurred.

Please tell us if an expert hasn't make a work as it was required? We would like to make this situation clear and make you come back on Studybay.

Thank you in advance!

Thumbnail of user rc477
1 review
0 helpful votes
October 19th, 2021
Verified purchase

I set bk to be ammended but the receiver had not hence i had to rectify for submission

ok

* Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Thumbnail of user ashleyb105
Nia B. – Studybay Rep

Hey there! Thanks for leaving a comment. I'm sorry you had some problems with your order. As far as I know, all troubles are sorted out by now. I hope you won't face any obstacles on your way next time!

Cheers,
Studybay Team

Thumbnail of user leoh147
1 review
0 helpful votes
April 18th, 2022
Verified purchase

Bad didn't follow rubric gotta meet with person and talk about the essay on how bad it was

Reason I chose this business:

Someone told me about it

* Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality
Thumbnail of user sophieg97
Sophie G. – Studybay Rep

Hello, Leo!
Thank you for leaving your feedback. We are so sorry that you've had such an unfortunate experience. This is unacceptable, and we're going to apply penalties to the author that you worked with. We have a flexible refund policy which allows you to request a refund if your expert didn't follow the instructions. There's also an option to request corrections, which an expert is obliged to make shortly after you make a request. Yet, let us apologise for this situation, next time we will do better.
If there is a way for us to resolve this situation, or you would like to share your concerns, feel free to reach out to support@studybay.com. We would love to make things right for you.

Thumbnail of user brimstonet
1 review
0 helpful votes
November 7th, 2022
Verified purchase

The experts I had were not able to deliver the full requirements of the project even though I sent instructions and attachments to make the project simple.
The project delivered lacked depth.
Also one went cold cold on our chat for a revision for four hours and later came online with a $#*! and bull story.

One gentleman in Belarus responded and later went cold.

Reason I chose this business:

It was recommended by a colleague.

Service
Quality
Thumbnail of user lilys90
1 review
0 helpful votes
November 8th, 2019

This website have many writer and easy and cheaper to order assignments more than other websites. But, the result is not really perfect. Good to use in hurry

Thumbnail of user ashleyb105
Nia B. – Studybay Rep

Hello! Thank you for sharing your opinion. It makes us to work harder to bring the best product for our clients. Quality of writer's works is very important for us.

Thumbnail of user chukum
2 reviews
1 helpful vote
September 28th, 2019

Nice people to work with. Even when you have a question, or want to be in touch with the writers, they are open to working with you. But, the worse part is studybay team themselves. Get more money and plus credit card fees, I don't like that.

* Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user ashleyb105
Nia B. – Studybay Rep

Hello, Chuku!
Thank you so much for your review! We highly appreciate your kind words about our service. However, we are sorry that there was a nuisance in your experience. Our company constantly grows and develops. And our team tries to do better day by day. I hope you won't have any more troubles with your credit card or our service.
We can't wait to have you back!

Best,
Studybay Team

Thumbnail of user saram1219
1 review
0 helpful votes
September 8th, 2022
Verified purchase

So far my first experience was a negative one. I don't like how money needs to be paid first before receiving the product. I was not happy with the result of my assignment so now I have to go through their lengthy refund process. I'm giving it a second chance but I'm hoping this experience is better.

They answer promptly but it was neutral responses. Nothing exceptionally helpful.

Reason I chose this business:

A friend of mine has used it successfully and recommended it to me.

Service
Quality
Thumbnail of user sophieg97
Sophie G. – Studybay Rep

Hi Sara! The money you pay gets frozen within the system and is not released unless you accept the project :) We'll do our best to improve your experience!

Thumbnail of user karens720
3 reviews
0 helpful votes
August 19th, 2022
Verified purchase

There were too many hidden fees the price shown was not at all what you are required or end up paying I felt tricked.

Reason I chose this business:

To have an experienced student do the assignment

Quality
Thumbnail of user sophieg97
Sophie G. – Studybay Rep

Hello Karen! I'm sorry you've had such an impression of our service. Our policy is transparent, and we don't conceal any additional payments. We do add a service fee to the expert's price though. However, thank you for bringing your concern to our attention. We would like to improve and make our service better. Please contact our Support Team by email support@studybay.com or in a quick chat on our main page so that we could sort thing out for you.

Thumbnail of user abes197
1 review
1 helpful vote
February 26th, 2020

Seems efficient. Can be better on pricing. They charge a $15 service fee that they don't tell you about until you're ready to pay

Thumbnail of user ashleyb105
Nia B. – Studybay Rep

Hello!
Thank you for using our platform.

We add service fee to the experts price. We do not hide this info and our price policy is transparent

Thumbnail of user antoniss8
1 review
0 helpful votes
October 12th, 2021
Verified purchase

I asked for 2 essays for the writing part of some exams. I received 2 papers that weren't essays: without conclusion and full of citations!. The first essay was better than the second. The arguments of the second were absent and confusing. I had to rewrite a lot of parts. The only good thing is that I got an idea of how and what to write and how and what not to write.

Reason I chose this business:

Because I needed to know the best way to write an essay for a writing part of sapecific exam that I explain to the person I hired

* Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user ashleyb105
Nia B. – Studybay Rep

Hello, Antonis!
I am so sorry you've had such an experience with us. Our Support Team is already investigating your case, and our representative has sent you an email. Please, check your inbox for further information or contact us anytime by email: support@studybay.com.
We will do our best to resolve this situation. Do not hesitate to ask us anything. We will do our best to help you!

Best regards,
Studybay Team

Thumbnail of user lisae1033
1 review
0 helpful votes
September 10th, 2021
Verified purchase

A person and I hired basically oh my summarized the article that he was given. He did not follow the grading criteria or include anything that needed to be in the rhetorical analysis. He did the work, which is why I'm giving two stars, but it just wasn't good work at all.

Reason I chose this business:

I had too much to do and a deadline and wanted to give it a try.

* Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user ashleyb105
Nia B. – Studybay Rep

Hello, Lisa!
Thank you for leaving your feedback. We are so sorry that you've had such an unfortunate experience. This is unacceptable, and the author that you worked with is banned from our platform. Once again, we apologize and offer you a full refund for that. Our Support Team has sent you an email with details. Next time we will do better.
If there is anything else we could do for you, or you would like to share your thoughts, feel free to reach out to support@studybay.com. We would love to make things right for you.

Best of luck,
Studybay Team

Thumbnail of user johanl24
1 review
1 helpful vote
April 26th, 2019

I posted a request to answer 4 questioms related to Financial Management, reveived around 20bid, talked to the writer, they answered very general stuff like I can do it, I have knowledge etc. but when you press to ask more questuon, they just dont answer.
Chose a writer who was a bit more willing to answer my questions, and gave then the bid. The work received was... how to put it... high school level stuff. I expressed on my bid and to my writer this is for my master assignment. Asked for revision, but wasn't much help.
I paid the writer anyway as they did provide the work for me. I don't recomend this site at all. I did not have a bidder who's english is their mother language. Don't waste your time or money, better off doing it yourself, which is what I ended up doing.

* Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user ashleyb105
Nia B. – Studybay Rep

Hi, Jonah! Thank you for your detailed feedback! We are terribly sorry for letting you down. We understand that such experience must have been really frusrtating. Please let us apologize for that and make it up for you! Our Support Team has already contacted you, could you please specify your order ID so that we can investigate your case in a more precise manner.

Looking forward to hearig from you.

Best,
Studybay Team

Thumbnail of user belindaa18
1 review
4 helpful votes
March 8th, 2018

This company is making a huge profit with hidden charges when you place an order, their writers are underpaid and therefore the quality you get is very poor. My advice would be to not to use this company because there are high chances that you will be disappointed in the end.

Thumbnail of user ashleyb105
Nia B. – Studybay Rep

Hello, Belinda!
I'm sorry you've had such an impression of our service. Our policy is transparent, and we don't conceal any additional payments. We add a fee to the expert's price to maintain quality of our service, grow and develop. However, thank you for bringing your concern to our attention. Hopefully, we can make it better for you next time.

Best,
Studybay Team

Thumbnail of user sharmal
1 review
9 helpful votes
March 30th, 2016

All the writers are scammers. They write poor grammar and using overly complex wording. You sometimes don't understand exactly what they are saying. Someone said She went to HARVAND instead of Harvard. This shows how fraudulent they are. Instead of a writer giving me a general knowledge about my essay, he focused on India and mentioning names I have no clue. You can only get a hand few that are good.

Thumbnail of user ashleyb105
Nia B. – Studybay Rep

I'm sorry you've had such an experience with our service. We work with the best authors and try to provide the highest quality of papers. However, thank you for bringing your concern to our attention. Your review has been posed quite a while ago, so I hope any of your issues were solved. It would mean a great deal to us if you shared your suggestions, thoughts, or concerns by contacting us via email: support@studybay.com. Hopefully, we can make it better for you next time.

Best,
Studybay Team

Thumbnail of user selenam12
1 review
8 helpful votes
June 25th, 2017

I came across this site and was thrilled at first as I learned they write papers for you. They throw a $5 off coupon your way to try and reel you in. It seemed great at first. I submit instructions for my essay and immediately got spammed hardcore with a ton of messages (+50) from "people" who work at StudyBay. I viewed many of the offers, trying to decide which one seemed most suitable for me but began to question if they were even real people or not because all of them would use the word "kindly", use the same exact paragraph when messaging the first time, and/or speak weird English. Many of them also threw the same offer ($5 per page) at me which gave me even more reason to believe that this site is just a big SCAM. All of the so called "people" on there sound like BOTS or someone from out of country. Trust me, you are better off writing your own paper even if it is $#*!ty, because then at least you won't be losing any money! Either that or you could hire someone you know personally and who is reliable. I wrote a 5 page paper for a friend for $10 and had it done within two days and she came out with an A+ and was SO happy. I should've charged more lol but i figured I'd give her a discount since she was a friend.

Thumbnail of user ashleyb105
Nia B. – Studybay Rep

Dear Selena, let me assure you that the use of bots is prohibited on our website. Such users are monitored and blocked by the system. The users of our site are qualified specialists from different countries, such as Australia, Great Britain, USA, etc. The writers on our website are real, and you are able to communicate with them directly.

Thumbnail of user juanat3
1 review
0 helpful votes
October 18th, 2018

My writer's name is 24hrwriter. She has completed and delivered several papers for me on Studybay plagiarism free. She have delivered both papers before the due date and in a timely manner. She is a must hire.

Thumbnail of user ashleyb105
Nia B. – Studybay Rep

Thanks for this comment and an expert recommendation, Juanna! We're glad, you've had a very positive experience!

Thumbnail of user deborahw64
1 review
4 helpful votes
September 15th, 2016

I have over 30 years as a lead editor, online English Literature course writer, and 27 years as the Creative Writing Director of a large urban school. I enjoy working from my home office. I am well known in this college town and edit many university students' drafts. I was curious about this web site for additional work. All I can say is that if you are willing to "prostitute" your knowledge and write their papers for 8 -10 bucks... this is for you. You see, you bid on jobs. The problem is that professional writers such as myself bid 30 bucks on a 10-page 3 reference APA paper and you will not get the bid. These so-called students only accept the lowest of all... 5 - 10 buck bids! Seriously, if you are thinking of making money here, go to the nearest Dairy Queen and you will make money there... not here.

Thumbnail of user ashleyb105
Nia B. – Studybay Rep

Hello, Deborah! Thank you for sharing your opinion. Our service is getting better and better every day. If you could join us now, maybe you would enjoy it more!

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From the business

Studybay is a team of seasoned professionals and enthusiastic geeks driven by the idea of improving an educational process worldwide. We believe that cooperation is the best way to make learning easier and more effective.

That's why we develop groundbreaking EdTech tools — to help students reach their most ambitious goals in collaboration with top educators from all over the world.

Business History

From 2015 Studybay connects ambitious students with top experts in different fields of studies from Biology and Maths to Nursing and English. We believe our innovative approach can improve the educational process.
Whether we proofread your homework, check your essay for plagiarism, or help you find reliable sources for your academic writing, we always deepen your knowledge so that you can achieve your goals successfully.

Company Representative

Thumbnail of user ashleyb105
Nia B.
Senior Support Manager
Usually responds not within the first month

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