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Studybay has a rating of 4.16 stars from 767 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Studybay most frequently mention timely manner, due date, and full time. Studybay ranks 4th among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews, but usually not within the first month
1,985 reviews
No critical highlights yet
I am satisfied with the writing expert's assistance thus far. Their expertise is evident in their nuanced guidance, aligning well with my academic pursuits in Educational Leadership. The expert demonstrates a deep understanding of content and structure, which is essential for my doctoral studies. Their feedback is insightful and constructively critical, helping me refine my arguments and enhance the clarity of my writing. This level of specialized support is instrumental in progressing toward my Ph.D. Goals.
Very expensive i would recommend with this price and i was planning to deal with your guys for 3-year school time but it's so much.
Not recommended. I wasted time and money. The product doesn't follow the instructions that i needed. The customer services sucks and wasn't helpful at all. They didn't refund my money. I wasted time because those 2 so called "experts" didn't do what u requested. Overall will not recommend to anyone.
wasted my time
I saw it on google. I thought is good but i was wrong.
Do not recommend it. They charged me and they didn't do the job, Very unprofessional, keep yourself away from trouble, and do not recommend it. Your request will be on auction for many days until they charge you and after they block you. Do not recommend, scam
I received a zero on my outline due to lack of following instructions.
* Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
My expert didn't submit a complete, final draft of the essay I paid for.
I was referred, sadly.
* Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello, Jordan!
Thank you for taking the time and leaving your feedback. We are sorry we let you down, that must have been frustrating. Please contact us by email: support@studybay.com. We would be glad to sort things out for you!
Best of luck,
Studybay Team
The writer didn't write the things that were linked to my orders that i told her
Hello there!
Thank you for taking the time and leaving your feedback. We are sorry we let you down, that must have been frustrating. As I see, your have already applied for a refund and your project is currently under recalculation. Please accept our apologies, we'll do our best to make it up for you! Also, we will pay closer attention to this author in the future to prevent such cases.
The expert I had used accepted the project without the knowledge of the subject. Even after numerous attempts of correcting with expert, project was still not completed
I haven’t heard anything from customer service including a withdrawal request
After reading good reviews
Hi there! We'll make sure this person will have to prove his expertise once again before taking any more orders. So sorry about that, I promise we'll never let you down again! Please reach out to our support team, we'll be glad to help you with your refund :)
A TOTAL SCAM. Overprice and they give you two options of payments, in one they offer the option of two installments- payment with a 10% discount ( DON'T GET THIS). You end up paying A LOT more without the discount. I wouldn't recommend, never on time and not worth the money (Paid 300 Canadian dollars and end up with a C)
* Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello! Thank you for using Studybay
Studybay is a huge platform that helps students with their assignments. We don't sell our users data and we don't place any ads on our website. That is why we take fee for using Studybay.
If you are not satisfied with quality of your work please contact our support team via support@studybay.com. Our support team will be glad to help you.
Expert never made the deadline as he said he would
Thought it was good according to the reviews
Hi, Andrew!
I'm sorry to hear you have some troubles with our expert. Please let us make it up to you! Drop us a message on support@studybay.com anytime, we are there 24/7 to help you find a way to improve your experience :)
Dont bother its a scam! They just basically take ur money. You will fail your studies.
Slow and they are unbothered.
* Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi there! I'm so sorry you had such an impression of our service :( Please let us know what went wrong and we'll do our best to make things right!
Off topic and did not fulfill all the requirements.
Thank you for leaving your feedback, Cholly. We are so sorry that you've had such an unfortunate experience. This is unacceptable, and the author that you worked with has to be restricted. In such cases we usually offer full refund. Please drop us an email with details of your case, and we'll begin our investigation right away.
Pricing is headache
Going back and forth with revisions too much that I missed the deadline
Quality work
Most writers on this site are really Poor don't let their 5-star ratings fool you. I have recommended a couple of friends to this website and I wish I never did. Something is not right with their ratings and reviews. I did many assignments last year with this site but things are no longer the same as 3 of my classmates got average grades despite working with different writers.
I tried to explain that their ratings looked fishy but they didn't understand.
Recommended by a friend
My e-mail address was used for this review, which I did not write. A false name was also used with it.
I suspect Studybay is a scam site, using customer's e-mail addresses for fake reviews.
I needed help writing my term paper, this was the most popular in reviews.
I have paid the money but seem that the website still doesnt appear on my account even tho its already deducted to your balance the customer service of this website is $#*!ty and useless! So please people take your money elsewhere and dont waste it here
OK they blocked my account because I was two days late paying the remainder fee of the essay which I had to wait till I get paid. Try to call no luck getting through. I sent the email no luck I really don't understand the service. It sucks and I suggest you don't use it. I did not get a refund back for not receiving my essay paper. Worst service ever…
Products used:
Essay
I hired an "expert" to write a 2 page paper on Buddhism. The paper they initially gave me had some flaws. I asked them to revise it. They did, but it still came back with a Turnitin score of 38% (almost 50%), and there was plagiarism. The first sentence was a definition straight from Wikipedia. I ended up paraphrasing the items I knew were plagiarized, got the paper to a 29% on Turnitin and submitted by paper. I got a 73% on my assignment. I let Studybay know, and they did nothing. They sided with the "expert".
I'm assuming they read my complaint. Talked with the writer and sided with them. Supposedly they couldn't find any plagiarism and didn't find a questionable Turnitin score. I should show them pics from Wikipedia.
I needed a good paper, and wanted to save time.
So far very fast affordable but I did not receive a good read on the essay my professor said the topic was all over the place
Because it had great reviews
* Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
We are so sorry about that, Joseph. That must be frustrating, and we apologize for this. Our Support Team is already investigating your case. We would like to make it a bit better for you and improve your experience. We will be happy to offer you a promo code for your next purchase. We hope that will make it a little better for you.
We will try to do better next time.
Best regards,
Studybay Team
Paid $600 for this person called OBUTE G for a service gave her an entire week to do the work and now it's due and she hasn't even started on any of the assignments. I had a hard week and family emergency I thought it would be a good idea to hire some help but this site is a scam. Should be shut down! I will be posting everywhere so people don't fall for this scam site like I did. I'm sure any good reviews are all fake! Once you pay there's no communication nothing. And these people live out of the country. Some foreigners that are scamming people. Be careful people! Don't buy into this!
Tip for consumers:
Do not use the site studybay! They are scammers that live outside of the country.
Products used:
Used Obute G to deliver a service and paid and got nothing in return. Have to dispute with my bank. Scammers
Hello, Eliana!
I am so sorry you've had such an experience with us. Our Support Team is already investigating your case, and our representative has sent you an email. Please, check your inbox for further information or contact us anytime by email: support@studybay.com
These bastards charged me twice and stole my 115 for the rest of my project. I have the screenshots from my bank account and still had to end up doing the damn work myself. No matter what even if you get a bad grade it's cheaper to do the work yourself. Stay away from these damn crooks.
Tip for consumers:
Do not use this fraudulent site
Hi there! I'm so sorry you felt that way :( Please send your details to support@studybay.com, we're there 24/7 to try and help you out! If you've had any extra funds charged from your credit card, we'll gladly refund the amount within the next 24 hours.
It is not easy to use. AND the service fee is tooooo high AND it is not listed before the bid
My boyfriend told me to try
* Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi Deb, you're absolutely right, this is exactly why we're working on improving the site's usability. Regarding service fees, we apologize for any confusion; we're reviewing our communication to ensure even higher transparency on fees. Your insights are invaluable as we strive to enhance our platform :)
Victoria.
The worst mentor at Studybay
Please don't hire her. She made plagio in my paper
* Studybay attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Kate! I'm so sorry to hear that... Plagiarism is totally against our policy and we'll make sure this never happens again. Please reach out to our support team, we'll be glad to help you sort it out!
I pay and hire expert to deliver my assignments at a certain time she didn't do that I had to constantly keep writing her like I'm chasing her she ignored my messages and answered when she wanted to you now I'm going to get a bad grade because she never submitted my assignments she's very unprofessional and just in it for the money get paid and just leave me to figure it out this so unfair and she over charges this not right I hope she don't do no one else how she did me this grade means a lot to me.
My friend referred me.
I'm truly sorry to hear about your experience. This isn't the level of service we strive for, and I sincerely apologize for any inconvenience caused. We're taking immediate steps to address this issue and ensure it doesn't happen again. If there's anything I can do to make this right, please let us know in the Support Chat!
Last year I used Studybay and a guy called Cyber. I made a once-off payment and I was very happy.
I even recommended a colleague.
This year not only did I receive poor to lowest-quality work, but I also made 1st a partial payment and the system forced me to pay otherwise I was not able to see the work. I have complained about it for 3 days now and no one revert back to me. Moreover, did I receive a project that I had to redo all over again, otherwise I should expect a 0 for a mark? See my project attached and verify it with your so-called expert's project.
I did not receive any feedback at all. I've been contacting customers for 3 days in raw.
I am under pressure to finish the project. I am a full-time employee and because of the professional work I got from Cyber whom I met through Studybay last year, I decided to give it a go this year again. I deeply regret it. I hope I do not have to wait for ages for the full overcharged refund.
However, your website design is 200%
Very professional and super quick. Thank you
I am under pressure to finish the project.
My brother is dying and I cannot concentrate. My assignment is due
Completely ridiculous experience. Paid money for rubbish work
My assignment is on urgent.
Gain trust and grow your business with customer reviews.
Studybay is a team of seasoned professionals and enthusiastic geeks driven by the idea of improving an educational process worldwide. We believe that cooperation is the best way to make learning easier and more effective.
That's why we develop groundbreaking EdTech tools — to help students reach their most ambitious goals in collaboration with top educators from all over the world.
From 2015 Studybay connects ambitious students with top experts in different fields of studies from Biology and Maths to Nursing and English. We believe our innovative approach can improve the educational process.
Whether we proofread your homework, check your essay for plagiarism, or help you find reliable sources for your academic writing, we always deepen your knowledge so that you can achieve your goals successfully.
Hi there! We are deeply sorry for letting you down. This is undoubtedly a wake-up call for our quality team. This expert is permanently banned from the platform so that no other clients will be in the same position. As for the compensation, we reached out to you a few days ago; please check the messages. Thank you so much for your honesty.