Studiosuits

I submitted my measurements using the guidelines provided. The product was so poorly constructed, local tailors could not salvage it. This company would not accept any responsibility for their poor product. I received only the same canned response, "We have no reason to provide you with an ill fitting jacket" despite providing varied forms of evidence of the poor construction of the suit. I had to buy another suit from Men's Warehouse for my wedding.

Just look at the picture…what a scam! They don't offer returns yet send you something that's obviously not custom made. Look at the lapel, it's seriously terrible. And the color isn't even close to what I ordered. I don't know how they have so many 1 star reviews, because this is the biggest waste of $250 I've ever experienced.

Poor quality poor customer services
Upon opening my husbands suit visible rips in sleeves and back. See photo.
Jacket 3inches shorter than sons too tight and small. Pants made terrible seam up butt not right sat below waste line
50% of the wedding parties suites either are trash or require an overhaul. Not worth the money or Effort. Go to your local department store.

Ordered a blazer in 48 regular. Received a 46 short with poor overall construction. Took it to three tailors to have it fixed, only one would attempt it. Studiosuits' Customer Service advised that they contract the work out to various shops in Asia who use their own templates which vary in sizing. I thought 48" was 48", but apparently I am mistaken. Why even have sizes if they mean nothing? Customer Service informed me that in spite of the sizing being inaccurate, I got what I paid for. Goodbye, Studiosuits... never again.

I stupidly bought a suit and trousers from this company. Website and fabric choice was good but what arrived was widely outsized with a rip in the sleeve. Customer service was slow and unhelpful to resolve - suggested I went to a tailors to get the suit adjusted to my measurements. The fabric quality is good but the cut is laughable - looks like my first suit' Bought from a charity shop. Trousers never arrived. In the end $400 wasted - no chance of refund and no recourse. Tried to claim the money through pay-pal but rejected as this type of purchase is not covered by their payment protection. AVOID! I feel stupid, don't make the same mistake I did. I am doubtful of the positive reviews on here - funny how there are only 5 star and 1 star reviews isn't it?

First things first, the tailored coat doesn't fit front or back. So little that even the tailor can't do anything anymore. 80€ customs fees were added on top, return not possible. Voucher for next order was offered, as if I was throwing more money into this hole. Just plain fraud.

I ordered a suit and it was the wrong color, two sizes too small, and was cheaply made. I reached out to get help and no one would respond with a return address. This company is a scam! Buy your suits elsewhere and don't trust these people. They are halfway around the world and out of communication. Who knows what you'll receive and they ditch you as soon as you get the order, if it even comes. Horrible, 0/100

I ordered a suit and it was made incorrectly to the measurements I provided. I am unable to wear the suit because it is too small. Customer service would not take fault in their tailor making the suit incorrectly. Yes, they are a cheaper option but you will waste your money. I would highly advise you going to another company that will respect their customers to make sure that they are 100% satisfied with their product. Do not waste your money like it did. Worst customer service I have ever experienced.

Order a suit for a wedding 8 weeks ahead of time. Suit arrived in 2 weeks. Jacket fit, pants missed the mark by 4". Contacted customer service. First they want the measurements, then a photo, then a video. 3 weeks and 15 emails back and forth and still not resolved. Nowhere on the website does it say these are made in Bangladesh or Mumbai. Only until they add a transaction fee to the credit card do you find out its coming from India.

Order groom and groomsmen suits... 8 in total. All of them said their jackets were too small. When talking to customer service they $#*!ed me around with one response per day and in the end told me it was my fault and they would give us 25% off alterations... alterations can't even be done because they don't leave enough fabric to work with. Extremely upsetting especially because of how much money was spent. Quality of the suit was okay but the sizing was absolute trash. Pants all seemed to fit well.

*Caution* your purchase is NOT refundable. They don't tell you until you request it and get disappointed. Not only are the measurements no accurate but pants are see through. Communication takes days and they give you the run around about their policies. There was no sense of urgency to go out of the way to help you. Don't waste your time and or money! I suggest finding a company that focuses on great customer experience other than taking your money.

Purchased a Taffy Pink suit as the website photos showed a slightly purplish, muted pink what looked a bit different but still semi formal. No fabric sample was available from site but went ahead and bought.

Item delivered was bright pink and, frankly, horrendous, as well as being ill fitting (despite forking out extra £80 for trial suit to fine tune measurements).

Studiosuits refuse to acknowledge that the suit is a different colour and have offered nothing in the way of an apology or compensation. £320 wasted.

Ordered a tweed suit and had to go with these guys since it was summer. Truly an awful suit that's proportions make zero sense. Avoid these guys. They don't offer refunds likely because they know it's shorty work

Horrible company. The measurements you send them are just a reference. They admit that they add a few inches to some measurements and not to other areas. What arrives is a very poor fitting suit. The site says they will remake the shirt if there is an error, but if they never accept the suit back and just claim they didn't make an error, how can you enforce this? No refund, no remake, just a 20% discount on a future purchase. This is a Mumbai based company that just rotates sites (HarryFashion, MakeYourOwnJeans.com, LeatherCult.com) as they get bad reviews. Reported charges to credit card as scam.

Worst experience I've ever had with this company! Suit sizing is way off and doesn't offer exchanges or returns. Even thought it was an off the rack suit and not custom! Bad quality and unprofessional! Buy somewhere else!

Probably the worst customer experience I've had, from the customer agent to the designer and now the supervisor level. I am still having to chase a refund after a screwed up order. Studio Suits seems quick enough to take money but not very fast to return it. I still have no suit and no refund, now a third part has to get involved. I think there is a huge difference in what they advertise online and then the actual experience. I'd encourage you not to spend here. You are free to make up your own mind. Cheers.

This is the third time I have been asked to give StudioSuits a review and have yet to receive any response. My husband (father of the bride) is now forced to wear a suit that is too small and quite uncomfortable for our daughter's wedding. This has been so disappointing during such a wonderful time. Our future son-in-law and all 8 of his groomsmen ordered the same suit... so sad that we can't get you all to help rectify the situation. Horrible experience!

0 rating is more like it...as I have yet to get ANY response...just keep filling out these ridiculous surveys.

I'm a 70 year old physician and very familiar with custom made suits. This was not a custom made sport coat, just a 39L garment that wasn't even made to their own 39L measurements stated on their web site, much less to my specifications.
They refuse to take the garment back and trade it for another, even if I pay all the shipping costs.
At this point I just want to get a refund. Stay away from this company, poor quality and horrible customer service.

The add says easy returns, that is a lie. Additionally, the customer service is terrible, the fit is awful, and the quality of the garment is subpar at best. I tried reaching out for help, either in the form of resizing the garment or a simple return as stated in the ad. I was advised via email that "we'll give you 30% off your next purchase". Why in the world would I even consider doing business with a crooked company lacking integrity run by dirty, crooked people, whose primary goal is to cheat people. Absolutely Awful, STAY AWAY from this company.

Order a suit for my wedding. The color of the jacket is wrong. Ordered light blue, it's gray. I submitted all of my measurements correctly... nothing fits. When I contacted them, they take no fault for the errors and will not fix anything. Total waste of money!

We bought a suit from this company based on the pictures on the website. When it arrived it was completely different, not even close to the color we needed. I requested a refund and to return the product. They say they do not accept returns and now I am stuck with a suit that looks absolutely horrible.

I ordered 2 shirts and 1 jacket. The jackets doesn't fit. This company won't raje responsibility for fixing their mistakes. It's a rip off.

Pictures are worth a thousand words. I'll let them speak for themselves. Mind you when I measured my husband, I added 2 inches in length and 2 inches in the waist.
In the picture, the black pants are what my husband wears and the gray pants are what they sent. These are the Chalkstripe Wool Gray Pants on the website.

The measurements you submit are used just as only a reference. They'll make a terribly fitting suit and then refuse to remake it or give you a refund.