• Strings and Beyond

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Overview

Strings and Beyond has a rating of 4.6 stars from 10 reviews, indicating that most customers are generally satisfied with their purchases. Strings and Beyond ranks 6th among Guitars sites.

  • Service
    3
  • Value
    3
  • Shipping
    3
  • Returns
    1
  • Quality
    3
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
See all photos
How would you rate Strings and Beyond?
Top Positive Review

“The Best!”

Jon R.
3/26/22

Great selection. Fair price. Excellent service. You can't go wrong. I ordered this in a late Monday evening and it was in my hands by Thursday afternoon. Awesome!

Top Critical Review

“Counterfeit Elixir Strings!”

Mark S.
9/28/21

I ordered an 8-pack of Elixir Strings and received counterfeit strings. I sent photos to Strings & Beyond and they agree the strings are counterfeit, but insist they did not sell them to me (I know this is not true). They refuse the exchange the strings or make good for this order. I cannot believe they expect me to take a $100 loss since they are the ones to blame for letting counterfeits into their inventory line.

Reviews (10)

Rating

Timeframe

Other

Thumbnail of user jonr506
1 review
0 helpful votes
March 26th, 2022

Great selection. Fair price. Excellent service.
You can't go wrong.
I ordered this in a late Monday evening and it was in my hands by Thursday afternoon.
Awesome!

Products used:
Bass Guitar Strings

Service
Value
Shipping
Quality
Thumbnail of user melindan93
1 review
0 helpful votes
June 14th, 2020

I orders strings, and they sent a few gift and personalized note. Will be using them from now on! Shipping was incredibly fast!

Thumbnail of user denniss744
3 reviews
0 helpful votes
January 4th, 2021

I have been using this web-based company for 5 years. They have always been quick to deliver and you can get help quick and easy. No reason to buy guitar, and mando strings (and some fiddle strings) anywhere else. I am new to this site, and will submit proof of purchase and

Tip for consumers:
They have sales about 4 times a year. If you plan ahead, you can buy enough strings to get free shipping and get the strings at an even lower price.

Products used:
Strings, capos, tuners, for guitar, and strings for fiddle and mando.

Thumbnail of user marks4133
1 review
0 helpful votes
September 28th, 2021

I ordered an 8-pack of Elixir Strings and received counterfeit strings. I sent photos to Strings & Beyond and they agree the strings are counterfeit, but insist they did not sell them to me (I know this is not true). They refuse the exchange the strings or make good for this order. I cannot believe they expect me to take a $100 loss since they are the ones to blame for letting counterfeits into their inventory line.

Tip for consumers:
Don't order

Products used:
Used three packs before trying to get exchange.

Service
Value
Shipping
Returns
Quality
Thumbnail of user charlesm162
1 review
0 helpful votes
May 30th, 2016

You can get strings, picks, etc. at dozens of places both locally and online, so why Strings and Beyond? My answer is that, beyond their great selection and good prices, it's like going back in time 50 years and dealing with the friendliest, most helpful neighborhood store you can remember -- or imagine, if you weren't around back then.

Every order I've placed with Strings and Beyond has come with a handwritten thank-you on the receipt. I had a 20-minute online exchange with a very knowledgeable support person when I was looking for the perfect thumbpick for my playing style.

It's not World Peace, but I would be a very happy man if every company I dealt with was like Strings and Beyond. They are a rare find.

Thumbnail of user jdl
11 reviews
106 helpful votes
May 18th, 2015

Usually the best prices, best selection, excellent customer support and prompt shipping.

Occasionally you will find an item at a lower price on another site, much less often an item available on another site that is not on Strings and Beyond, but over all you simply cannot go wrong. They were willing to add an item to an order and still bill it to PayPal, which other merchants said was impossible. They sometimes offer free shipping without a minimum order, which is very nice.

My only quibble is that they have limited customer service hours (business hours weekdays), but the service is friendly and knowledgeable.

Thumbnail of user jimr75
11 reviews
28 helpful votes
December 14th, 2015

I have been purchasing strings, picks, and accessories for over eight years and would not buy from anyone else. Great Selection of Electric and Acoustic Strings, Great Prices. Great Customer Service!

Thumbnail of user terryf48
1 review
0 helpful votes
May 18th, 2017

Maybe this is only relevant to Canada. Ordered strings about 9 days ago and still have not received them. Maybe thats just how long it takes so I guess online string ordering isn't for me. A local music store has said they can get the strings I need in hand in just a couple days.

Thumbnail of user joiee
10 reviews
23 helpful votes
June 26th, 2018

I received the Guitar Strings, it's classical.The customer service is good, Fast shipping, I am satisfied with it.

Thumbnail of user jonathanl948
1 review
0 helpful votes
July 7th, 2023

I buy mandolin picks here, no one sells them in canada, they regularly have free shipping to canada events and also carry strings at 5$ a set. Never had any issues ive placed 5 orders with them so far.

Products used:
wegen picks

Service
Value
Shipping
Quality

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About the business

The world's largest online store for Guitar Strings and Accessories with fast, friendly service and FREE shipping on all orders over $35! 1-877-830-0722.

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4.6
10 reviews
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