• Strawberrynet.com

Strawberrynet.com

Overview

Strawberrynet.com has a rating of 1.69 stars from 154 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Strawberrynet.com most frequently mention customer service, credit card, and post office problems. Strawberrynet.com ranks 377th among Bath & Body sites.

  • Service
    20
  • Value
    18
  • Shipping
    17
  • Returns
    15
  • Quality
    18

This company does not typically respond to reviews

Positive reviews (last 12 months): 23.1%
Positive
3
Neutral
0
Negative
10
14
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • The customer service provided by this website is terrible.
How would you rate Strawberrynet.com?
Top Positive Review

“Good site”

Alexandre P.
8/12/23

Overall, I highly recommend Strawberrynet for their excellent products, user-friendly website, and top-notch customer service. I will definitely be a returning customer!"

Top Critical Review

“Do NOT buy from strawberryi.com”

Y V.
9/22/23

The customer service provided by this website is terrible. They will take your money but refuse to refund any of it under any circumstance. I purchased 2 bras and requested to start the refund process. I indicated they were uncomfortable. They sent one larger than the other. They claim they sent me what I ordered and say it is best to keep the item than to start the return process...I have written them 6 times to no avail. Do NOT recommend this website to anyone. SAVE YOUR MONEY LADIES, stay far away from them.

Reviews (154)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (33)
Thumbnail of user sumsm
1 review
4 helpful votes
December 20th, 2022
Verified purchase

I bought a Chanel Mademoiselle perfume from Strawberrynet. Have been using this perfume for as long as I can remember. So when I chance upon this company offering a sale discount I thought why not. Everything seems fine except the scent. When compared to the one I have, which bought from Chanel counter, its somehow smells different. You can tell the difference when you have been wearing same perfume for so long. So ya I'm skeptical.

Tip for consumers:
Read their reviews on the company before deciding purchase.

Products used:
Perfume

Service
Value
Quality
Thumbnail of user lucyb282
1 review
1 helpful vote
June 25th, 2022

Last week I wanted to order the Chanel Biphase Eye Makeup Remover from their website. The price listed was A$86.5. I thought the price was unusually high. Subsequently, I went to the Chanel boutique to check and their retail price for the same product inclusive of GST is A$55. If Strawberrynet can't offer their products at a competitive price, they should remove the product from their website. I have now lost all confidence in this company.

Thumbnail of user tracym72
1 review
13 helpful votes
October 10th, 2015

Seemed cheap. No mention of customs charges. But there is a £17.10 customs charge at post office if you want collect it so ended up more expensive than just buying it in a shop in the UK.

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From the business

Strawberrynet is the leading beauty online store carries discount Skincare, Makeup, Perfume, Haircare, Cologne, with 800 beauty brands and free shipping to 200+ countries.

Company Representative

Thumbnail of user strawberryneto
Strawberrynet O.
Typically does not respond to reviews

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