• Stratixllc

Overview

Stratixllc has a rating of 3.57 stars from 14 reviews, indicating that most customers are generally satisfied with their purchases. Stratixllc ranks 45th among Ecommerce Tools sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
How would you rate Stratixllc?
Top Positive Review

“"Fantastic Service & Great Designers"”

Glenda M.
9/20/18

The entire Stratix, LLC team has provided our company with fantastic customer service, immense patience and helpful tips for our success! I plan to do more business with them and make referrals. Thank you Stratix! Glenda M.

Top Critical Review

“BEWARE”

Christina K.
9/9/18

They are awful! Do not help you at all. Send a generic map of what to do filled with you-tube videos you could do yourself... I purchased a site from them in July... It is September and still not complete. I have the same listings, issues with eBay shipping which they don't explain to help, among varies other things... I have reached out to them many times over the past few days with concerns and nothing. I will be reporting for sure!

Reviews (14)

Rating

Timeframe

Other

Thumbnail of user christinak83
1 review
0 helpful votes
September 9th, 2018

They are awful! Do not help you at all. Send a generic map of what to do filled with you-tube videos you could do yourself... I purchased a site from them in July... It is September and still not complete. I have the same listings, issues with eBay shipping which they don't explain to help, among varies other things... I have reached out to them many times over the past few days with concerns and nothing. I will be reporting for sure!

Thumbnail of user glendam48
1 review
0 helpful votes
September 20th, 2018

The entire Stratix, LLC team has provided our company with fantastic customer service, immense patience and helpful tips for our success! I plan to do more business with them and make referrals.

Thank you Stratix!

Glenda M.

Thumbnail of user gagew2
1 review
0 helpful votes
September 20th, 2018

Totally dissapointed in the neglect they have shown. To anyone it may concern i would LOVE to share with you all the messages and emails showing how bad this has been since my first review. They really sold me on this one, but as long as i can do my part and make sure nobody uses them again then they can keep they're $3,000 i paid for the PREMIER package and they have completely fell off communications for months on end.

Thumbnail of user lizy6
1 review
1 helpful vote
September 11th, 2018

This company is a joke! They promise and donot deliver. They dont provide no direction of whats or whos going to do what... each day are delayed weeks n months goes by still not completed. They outsource 3rd party in India to complete job so weeks n months go by dued to time difference. Only able to communicate over email. So frustrating! If ive known from beginning ive would not have hired! Run... save your money and do it by yourself or hire another company...

Thumbnail of user chrisl220
3 reviews
2 helpful votes
October 20th, 2017

Dope website. I paid yesterday and they completed it this morning. Thinking of signing up for the Google marketing next month. If anyone can leave a review on how the Google marketing worked for them it would be helpful. Thanks

Thumbnail of user davidr451
1 review
1 helpful vote
December 10th, 2017

Stratix did a great job on my website. They are very professional and very friendly. I strongly recommend them for any projects you need done

Thumbnail of user christinan54
1 review
0 helpful votes
September 20th, 2018

So far so good! I had a bunch of questions and concerns when I first seen the complaints about this company. I even went as far as copying and pasting the complaints and asking Randy to respond regarding what happend in these cases... I'm happy to say that Randy has answered all my questions and whenever I need clarity on anything else as far as the progress of the website or corrections I needed answered - It was a big relief to know I could easily call and actually speak to someone. I am still in the process of completing my website but as of now so far so good!... I will leave another review once my project is complete.

Thumbnail of user louisel46
1 review
1 helpful vote
December 20th, 2017

After weeks of my nagging them over and over and the surprising service I received, I will recommend this company to anyone looking to have their E-commerce needs met.

Great Job Guys!

Thumbnail of user olarewajit
1 review
1 helpful vote
February 15th, 2018

The most important thing to me was that I was able to pick up the phone and speak to someone when I needed help or had concerns. They were very responsive to my emails and phone calls and they kept me informed throughout the entire process.

Thumbnail of user anthonyh118
1 review
0 helpful votes
December 23rd, 2017

The customer service was exceptional! They took their time walking me through the package offerings and was there to answer any questions I had. Sometimes it's the simple things that matter.

Thumbnail of user martins275
1 review
0 helpful votes
July 25th, 2018

BUYER REALLY BEWARE!

Randy Johnson of Stratix stood me up twice on two separate occasions. First he told me he would have an appointment with me to finish some web sites already started. Then he stood me up and I called and he gave me a so called quote for pricing to work on two existing sites. Then he said he has to talk to the "BOSS" to get it approved. He never called back... so I call him a third time... I get the got to run it by the boss word again and I will call you right back. Two days go by... no call from Randy. A partner goes on and buys a new web site from online advertised pricing and then they "REFUND" the money after the sale because they say they can not build a web site at "quoted" pricing and refund me without any notification whatsoever. The quoted pricing was their online advertised pricing. Then I chat with them and they send me an e-mail saying they can not build a web site for my company at their advertised pricing on line because I spoke with Randy Johnson... who stood me up three times and never called me back! THIS COST US A WHOLE WEEK IN TIME... RUN THE OTHER DIRECTION!

Thumbnail of user maryt313
1 review
2 helpful votes
April 24th, 2018

AFTER THIS COMPANY WORKING ON MY SITE FOR OVER A MONTH THIS IS A LINK TO WHAT THEY HAD ACCOMPLISHED

https://funthings4all.com/

BIG LET DOWN
BIG MISTAKE
BIG MESS

Thumbnail of user tomq10
1 review
0 helpful votes
December 11th, 2017

My website was built within 3 days and products was listed on amazon and ebay as promised. Great company to work with.

Service
Value
Shipping
Returns
Quality
Thumbnail of user oliviat23
1 review
1 helpful vote
October 20th, 2017

My website was up and running and I received the marketing help I needed in a timely fashion. The set up took about two days and the training was very helpful. Also, the cost wasnt too bad as everything was under my budget.

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From the business

At Stratix we have made selling online affordable by offering eCommerce solutions. Imagine selling any product you want from your own eCommerce website for under $300.

Company Representative

Thumbnail of user randyj58
Randy J.

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