My account information was missing my phone number and only had my child's phone number. My goal was to have my number with my son's on my accounts then use the 6,643 reward point to upgrade to a new phone. It took 7 phone calls to reach your service department to fix this problem just that day. Out of those seven times I was hung up on 5 so it forces me to call back repeatedly. I was not aggressive or belligerent any of those my irritation by the last call was 100% showing as I have no doubt would with anyone by that point. Especially since I had to start entirely over since no previous chats or calls are saved? It took 2.5 hours to get both phone numbers put on my account and I figured I would work on buying a new phone on Thursday. I tried to login the next day however it would not allow me to. I only received 2 of the email pins and those had been the day before any requests replies to reset passwords never arrived at any of the 3 they were given. I was however able to get my account however all reward points were gone. So started the nightmare again but this time infinitely worse on August 4th. Again started the hangups and the deplorable customer treatment both in chat and on the phone by this time I should have known to record all phone calls and take pictures of chats I will know that for further interactions I suppose I could be doing that. The first time talking to a lead on the 3rd call (which they refuse to transfer you to) he was able to find the banking information with last 4 numbers of the card charged. The man also reaffirmed my SIM and IEMI number. It is after this point that my phone lost all service and again was no longer on the account which I was at least able to login but now only had 200 points. The phone number was entirely gone and there was a deactivated and sim was gone I had to use an old phone and move service. At this point I called AGAIN and they said it was my phone and I should factory reset and try again. The lady on this one informed me bank card had not been used and it didn't happen and no refund could be issued. Then of course hung up on me yet again.
Only part of 1 day of calls. Still can't login none of the reset emails make it to either of the 3 emails I have(1 of those they told me to creat). I am scared to call back due to the fact it messes My phone service up more. Unfortunately I'm still locked in until March of next year and I'm extremely upset about it. However, I can't justify $300 down the drain.

I have been with straight talk since Feb 2020. I began my plan on the 28th of the month. Since that time they renew my plan on auto pay a different day it seems almost monthly. In May in was the 25th of the month then in June the 23ŕd and was td July will be the 22nd which will be an entire week early. Ill be paying for 7 days I won't get service for. It's no wonder their rating is so low.! I understand Verizon acquired Straight talk so I hope they turn this around. In addition my service seems to always be in and out. I'm usually on my xfinity wifi with out that I'd have left straight talk long ago. To add insult to injury, I belong to the rewards program. I received a text stating I had enough points to redeem for a month worth of service so I did that. 2 days later my bank is showing a pending charge to straight talk. They went ahead and took a month's payment after confirming I cashed in rewards point to cover the next month. No where on their site did it docume t that reward points gad been used for the next mo billing. But the reward points were down to only 300. I called and at first I was td I didn't have enough points to do that and had to clarify that they had already deducted the points needed for the free month. Christopher is person I spoke to and he finally was able to see that I had redeemed the pointss so he said I'd be refunded in 3 to 5 days. I went to make a phone call after about 5 min of competing my call with Christopher and a message indicating I had no service popped up. Emergency calls only! Very annoyed I tried to contact straight talk b4 no one wS available for reat of the day. After having to go thru many questions "to get me to the right place" I was finally connected to a live person who was very difficult to understand who again told me I didn't have enough points now for free month so I said I know I don't bc you already took them! And other person earlier credited my account for being billed even so and after that was taken cRe of I lost service for non payment! I mean really!? This is what dealing with straight talk is gonna come to!? Is Verizon wanting to end straight talk? Because thus customer is fed up. I may take a month or 2 to do it but I won't stay with a company who makes everything so difficult. I am a senior citizen living on a limited in one of social security which is paid monthly on the same day. I was not allowed to speak to a supervisor. My loyalty to this company will not continue when this company doesn't seem to appriciate loyal long time customers. I am not surprised their rating is so low. But apparently straight talk doesn't care. No I do not recommend straight talk. With competitors out there waiting to give good service why chose one that seems to have continuous issues. Customer satisfaction is important and this customer is far from satisfied

Do not get ST and try to transfer your phone number, here is what you will have to deal with ->

Straight Talk:
Thank you for visiting Straight Talk today. How may I help you?
Keneth:
Thank you for visiting Straight Talk Wireless.
Keneth:
Hi Ron.
Keneth:
Before anything else, may I have the phone number you are chatting about?
Ron: transfer pin did not work
Keneth:
I'm sorry to hear that.
Ron: 2XXXXXXXX
Keneth:
I apologize for any inconvenience you have experienced due to this issue.
Ron: ok
Keneth:
To get your Transfer PIN, text NTP to *******.
Ron: I did that and the pin didn't work, but will try again
Keneth:
Okay.
Keneth:
Is there anything else that I can assist you with?
Ron: can I get someone to transfer my number to google fi?
Keneth:
You have to contact your new service provider then provide your account number and transfer PIN.
Ron: yes, it says on Straight Talk that I have run out of pins and to contact you all for a new one
Keneth:
Before anything else, may I have the phone number you are chatting about?
Ron: 2XXXXXXXXX, it's the same one I entered in earlier in this chat, scroll up to verify please
Keneth:
What is your phone number?
Ron: 2XXXXXXXXX, can you not see this?
Ron: 2XXXXXXXXX
Ron: 2XXXXXXXXX is my number I'm calling about
Keneth:
No, I cannot verify a Transfer PIN.
Keneth:
I will send a six-digit verification code to your phone. Let me know when you receive it.
Ron: why cannot transfer?
Keneth:
Provide to me the verification code once you receive it then I can send you your Transfer PIN.
Ron: I just need to port my number to google fi from straight talk?
Keneth:
For security purposes, we cannot see the transfer PIN on our end.
Ron: ok
Keneth:
We will only generate it then you will receive it on your phone after you verify your account.
Keneth:
Id you get the verification code I sent?
Keneth:
Did you get the verification code I sent?
Ron: ******* is the number
Keneth:
Thank you.
Keneth:
Leas ebe advised that the maximum number of Number Transfer PINs has been generated for this line. Also, please be advised that this is a 24-hour security lock, and you will be able to generate a new PIN for this line within 24 hours.
Keneth:
Please be advised that the maximum number of Number Transfer PINs has been generated for this line. Also, please be advised that this is a 24-hour security lock, and you will be able to generate a new PIN for this line within 24 hours.
Ron: Yes I know that, in fact that's why I'm here cause the maximum pins were generated but no transfer? How can you fix this?
Ron: I told you this in the beginning of the chat that this was the issue?
Keneth:
Contac us back after 24 hours to help you get a new Transfer PIN,.
Ron: ok, but it didn't work this time? How will waiting 24 hours fix this?

******* This is where he says that I didn't state my problem correctly***********
Keneth:
You did not say that you have reash the maximum limit to generate a transfer PIN.
Straight Talk: Thank you for visiting Straight Talk today. How may I help you?Keneth: Thank you for visiting Straight Talk Wireless.Keneth: Hi Ron.Keneth: Before anything else, may I have the phone number you are chatting about? Ron: transfer pin did not work Keneth: I'm sorry to hear that.2XXXXXXXXX Keneth: I apologize for any inconvenience you have experienced due to this issue. Ron: ok Keneth: To get your Transfer PIN, text NTP to *******.I did that and the pin didn't work, but will try again Keneth: Ron: Okay. Keneth: Is there anything else that I can assist you with? Ron: can I get someone to transfer my number to google fi? Keneth: You have to contact your new service provider then provide your account number and transfer PIN. Ron: yes, it says on Straight Talk that I have run out of pins and to contact you all for a new one
Ron: yes I did, scroll up and read this thread in its entirety

********Realizes that I did tell him the issue in the beginning of the chat, see customer service is lacking for ST***********
Keneth:
Okay.
Keneth:
Contact us back after 24 hours.
Ron: yeah please read carefully
Keneth:
That is the only thing you can do.
Ron: for what?
Keneth:
Contact us back after 24 hours to get your new transfer PIN.
Ron: This should be added to a faq on the main page?
Ron: for what will the new pin do that this one didn't work?
Keneth:
We are running in circles here and we cannot generate a new PIN for you today.
Keneth:
For further assistance, contact one of our customer care representatives at *******355. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to ******* to view our self-service menu with a list of help key words with valuable information.
Keneth:
Thank you for chatting with Straight Talk Wireless.
Keneth:
Hope you have a wonderful day.
Ron: ok, yeah will do
Keneth:
Okay.

Over the past 6 years of using them these are highlights of some of my favorite moments in dealing with these people. For anything. No matter how small or big the issue you can guarantee that there is not a company on this planet which has a worse customer service or technical support than Straight talk wireless.
- Once I was on the phone for 1 hour and 15 minutes, passed off twice to different reps, all to come to the conclusion that the 11 dollars they kept charging me every month for 2 gigs of data when I already had an unlimited platinum plan wtf do I need 2 extra gigs for, was not going to be refunded. No they didn't know why I was being charged it, no they didn't know how to stop it from charging every month a week after my service renewal date, and no they were not going to refund me the 3 months@ 11 dollars even though it was clear to everyone that I had not and would not need or use the 2 extra gigs at 11 dollars when I had the most expensive plan they offer with unlimited data. At which point I asked to speak with a supervisor who could authorize my refund or at the very least do something to stop them from charging my card every month for it and after hesitating and repeating "I'm very sorry you are experiencing that" for like the 487th time he just disconnected the call. Hung up. Literally. I had to cancel my bank card and get a new one to stop them from charging me cause they didn't know how to stop it.
- I have asked for a supervisor or someone who has at least some semblance of a brain at least 6 times on 6 different occasions and only once did I get one on the line. Even though this second tier employee displayed a lot more intelligence than their standard issue reps he was unapologetically an incredible cocksucker. He spoke very good English and used that English to end the call with "I don't give a $#*! what you do but we aren't going to do that" and then hung up on me. Hung up on me. Are you starting to see a pattern here?
- When they say bring your own phone from any carrier as long as it's unlocked, as in you're not still under contract with AT&T for example they should inform you that the first step of switching your service involves giving the straight talk rep your IMEI and other serial numbers which they punch into a database on their little computers to verify that your phone isn't in fact locked into a contract with another carrier. They should tell you that you will more than likely get a rep on the phone who doesn't know what the $#*! they are doing and when they don't know what they are doing or have an answer they routinely make $#*! up. Most of it makes no goddamn sense either. You will know this is happening because they all start to hesitate and mumble words and sound exactly like they are trying to think of a lie to tell you. When you ask them a question about their clearly bull$#*! answer they get even more confusing or hesitant. You eventually reach a point where this is so blatantly obvious you repeat the dumb $#*! instructions they just gave you back to them and they keep saying yes that's right. Their entire goal is to get you off the phone and any answer they can give you to get you off the phone is what you will get.
Now getting back to bringing an unlocked AT&T iphone to straight talk who I already had a straight talk sim card that used AT&T towers... I knew for a thousand percent certainty it was carrier unlocked. When I went on a site online and punched in the IMEI number it even knew it was unlocked. It took 3 different calls to 3 different reps to get the one who wasnt a complete $#*!ing $#*! to get this accomplished. The first one told me that it" was not in their system as a straight talk phone"... Yeah I know it's an AT&T unlocked phone I want to use straight talk for the service that's why I'm calling "oh I'm sorry for your inconvenience sir, but I'm showing this is not a straight talk phone"... And you can imagine how the rest of this call went cause as you will find when you call them the rep you are going to get will do two things every time.
1. They will apologize for your inconvenience or your problem after every sentence or at the begining of every one of their $#*!ed responses.
2. Their responses to the reason you called have absolutely not a damn thing to do with anything you just said. Example.
You call because your phone isn't sending or receiving picture texts.
Their response. "Oh I'm sorry I'm very sorry to hear of your issue, would you please turn your phone off and then back on and this will resolve the issue... You're like hey yeah I'm not a $#*!ing idiot that was the first thing I did way before I got to the point where I had to call up here and talk to one of you goddamn imbeciles did you even hear what I said?
" Yes sir, I'm so sorry you're experiencing those problems can you tell me what your billing zip code is please"... And this continues until you just say $#*! it and go on the internet and fix your own damn issues or you hang up on that moron and call right back and pray that after waiting 36 mins for the next available rep you get one who doesn't sound like they have been drinking rubbing alcohol for 10 years.
- my personal favorite call with them was the time the guy told me in his English is his second language accent to go $#*! myself after he put me on hold 6 times to clearly stand up from his cubicle and ask someone who had a fraction of sense how to answer my very basic questions.
- I could go on and on as I have had to unfortunately call them at least 20 times in 6 years for $#*! you wouldn't even believe if I told you. And let me be clear about this. After the second year I figured out that calling them was the last thing you wanted to do. It's not like I'm calling them to ask how to factory reset my device or any other question that I can't get an answer to on the internet. I'm talking I wake up and my phone has no internet and no service. I have to literally wait until my wife gets home and use her phone to even call them... Which you can bet your $#*! that their response was "I'm so very sorry bla bla bla about 15 times and they tell you to turn your phone off then on again and when you tell them you did that already they say how sorry they are the 118th time and tell you to call back after 9 am tomorrow... I just told you it won't even make any calls are you even listening to me? And they say how sorry they are cause you can tell they really are and they just say yes is there anything else I can help you with today? Look I'm not making this $#*! up. It's like you are talking to someone who isnt a person but the worst bot you have ever dealt with. Just nonsense canned responses that are like after apologizing for everything they just pick a two sentence response out of a hat and say it to you. Like you aren't talking to someone who is even listening to the actual words you are saying they are just waiting until they hear you stop talking and no matter what you just said they had already picked out one of these 8 responses that are on this sheet at their cubicle and that's what they are going to say. Doesn't matter what you say from that point on they just repeat this cycle until you give up on humanity and hang up. If they don't hang up on you first. Sometimes after telling you to go $#*! yourself.

I AM A VERY UNSATISFIED NEW CUSTOMER. LET ME BEGIN BY SAYING I AM NOT TYPING IN CAPS TO BE YELLING JUST MAKING THE STORY EASIER TO READ. I PLACED A CALL TO TRACFONE HQ BEFORE WRITING THIS REVIEW IN HOPES OF SOLVING MY ISSUE & OF COURSE HAD TO LEAVE A MESSAGE FOR MS. KEVA BYGRAVE DUE TO THE FACT SHE WAS NOT ABLE TO ANSWER HER PHONE. SO LETS BEGIN, ON SAT JAN. 1ST I SPOKE DIRECTLY TO A ST AGENT & PROVIDED THEM THE IMEI OF THE PHONE I HAD JUST PURCHASED A WEEK PRIOR & ACTIVE ON WM TO ENSURE IT WAS COMPATABLE I WAS TOLD YES IT WILL WORK. SO I BOUGHT THE BYOP & KEEP MY # SIM KIT THAT DAY, THEN ON SUN JAN. 2ND I SWITCHED TO STRAIGHT TALK (ST) FROM WAL-MART MOBILE (WM) WITH THE HELP OF A ST CUSTOMER SERVICE REP. THE REP HAD TO REBRAND THE PHONE FROM WM TO ST SO IT WOULD WORK ON THE ST NETWORK. THIS IS WHERE THE FUN BEGINS, THE PHONE WAS NOT REBRANDED CORRECTLY OR AT LEAST THAT IS WHAT I WAS TOLD. I MADE SEVERAL PHONE CALLS TO REPS & FINALLY HAD TO GO TO WALMART & DIRECTLY DEAL WITH A WONDERFUL AGENT NAMED SAM. SHE TOOK OVER FOR AWHILE & HELPED ME FOR APPROX 3.5 HRS ON MON JAN. 3RD SHE WAS DISRESPECTED, YELLED AT & HUNG UP ON BY A FEW DIFFERENT REPS BUT WAS FINALLY ABLE TO GET AN AGENT TO REBRAND THE PHONE CORRECTLY HOWEVER WHEN THIS WAS DONE THEY CHANGED THE # WHICH LEFT MY BUSINESS # DEACTIVE NOW I HAVE BEEN STUCK IN A RECURRING 12-24 LOOP OF ESCALATIONS WITH CUSTOMER SERVICE REPS, TECHNICIANS & SUPERVISORS THAT ALL KEEP ASSURING ME THE PROBLEM WILL BE RESOLVED "THIS TIME" THE CSR THAT DIDNT REBRAND THE PHONE CORRECTLY STARTED THE ISSUE WHICH WAS THEN COMPOUNDED BY THE CSR THAT DEACTIVATED MY # BY NOT TRANSFERING IT WHEN SHE WAS CLEARLY TOLD TOO. IT IS NOW THE EVENING OF FRI. JAN. 6TH & I STILL HAVE A DEAD BUSINESS PHONE #. IF THE 1ST REP THAT ASSURED ME IT WOULD AT MOST TAKE A COUPLE HRS ON SUN NIGHT FOR THE TRANSFER TO BE COMPLETED WOULD HAVE DONE THE JOB CORRECTLY I WOULD NOT HAVE LOST A WEEKS WORTH OF CONTACT WITH MY CUSTOMERS WHICH I WILL BE SEEKING COMPENSATION FOR.

I will not claim that everything about my experience with Straight Talk was completely horrible. They have great coverage in the area where I live. I'd say about 95% of the time I had good reception while talking/texting. However, that alone is nowhere near enough to make up the awful experiences I had with them. I'll keep this as short as I can, but I would strongly encourage prospective customers to read and consider what I dealt with. First, whatever you do, DO NOT order a phone through the 3rd party company they are partnered with called SmartPay. It may sound appealing to break up your payments when purchasing a new phone with no interest, but know this: If the phone has a factory defect and cannot be used, they will not replace it. Straight Talk will not replace it. Your only option is to buy another one and keep paying until the useless phone no longer has an outstanding balance. I swear to God, it happened to me less than 1 month after I got the phone. Both Straight Talk and Samsung agreed that the phone should be replaced and covered under warranty. SmartPay threw their hands up and said "Not our problem. Now pay off the potato we sent you." That alone should have been enough for me to sign up with a good phone company, but I was an idiot and regrettably stayed. I'll skip to the final incident that pushed me over the edge. For several months I was receiving nearly daily texts from Straight Talk urging me to convert to a Verizon SIM card and to get a free month of service. I eventually gave in and they mailed me a new SIM card. It wouldn't work when I installed it and when I called customer service they told me to put it in when my service cut off at the end of my billing cycle. One day around noon, the phone suddenly had no service/signal. I inserted the new SIM card as instructed, but this failed to work. I had to use my work cell to call customer service again because apparently you can't call them for assistance on their own devices if they discontinue your service. Anyway, I finally get someone on the phone and after a very lengthy conversation, I'm finally told that I needed an activation code to activate the SIM card for it to work. Sounds simple enough, right? Wrong. She then tells me the code will be emailed to me 5-7 days from then. She was dead serious. They expected me to go a full week without a phone because apparently they can't just generate an activation code, which makes no sense at all. I was never warned that if I gave into the nagging about switching to Verizon's towers I would be phoneless until they finally got around to sending me a code they undoubtedly could have created right then. Or how about send the code when the SIM card is ordered? Why in God's name would anyone think this isn't a completely stupid process? This was 2 months ago and I went out that same evening and signed up with a real provider. I sincerely regret wasting as much money on these people as I did. Don't make the same mistake I did. Avoid this company like the plague. This business deserves to fail and I sincerely hope it does.

So I feel like this is worth a shot, lord willing.

I purchased the iPhone 13 Pro Max off of the straight talk website, financed through the smart pay program.
This was on 11/20/22.

The phone comes via fedex.
I open the box, it's NOT the 13 pro max but the iPhone 14. By this point I've gone almost a month without a phone and didn't even care. I suck it up and say screw it and activate the iPhone. No matter what I did or anybody else did, this phone wouldn't connect to the service networks. All that it would say was SOS

Straight talk tells me this is an Apple problem and tell me to call them. "tHey aRe SoO sorry" I've already had the phone two weeks at this point and am basically not even using the $55 service plan yet. I call Apple and they say the phone has a network connection problem and this is on straight talk. Not Apple.
WHATEVER.

I knew the bill was due in two weeks and I just wanted a phone at this point.
I once again call straight talk and speak to the "Warehouse" with smart pay on the phone and request a return label to be emailed to me. After mailing it, it took almost a week and I only knew that they received it after checking the tracking. They never attempted to even contact me at any point, no emails, no call backs.
After calling day in and day out and sitting on hold for HOURS. Confirming the phone was recieved BACK by straight talk they make sure to remind me several times that they wouldn't ever charge my card for a bill payment on a phone that didn't work and was returned.

They lied.

On 12/22/22 a payment of $99.82 was attempted to get taken out on for a phone and service plan that I no longer even have at this point.
Customer service would tell me something different and irrelevant every time I called. I've been told that I'd get my refund within 3-5 days the first time. The next time they told me 10-15, and now theyve said. OH it's 30 days to recieve your refund.

It's now been way past 30 days and idk what to do. I've been pretty persistent and diligent but this is exhausting me! I've tried being sweet, being a $#*!, not taking no for an answer. Etc. Etc

Straight talk basically sold me a phone and service package that didn't work, and now won't issue my refund.

At this point they just hang up on me regularly and refuse to ACTUALLY process my refund.

Someone please tell me they may be able to help. Idk who to call or talk to anymore and no matter what I do, I've still not gotten a refund for a purchase I originally made on 11/20/22

Been with them for 5+ years and got deactivated because of a work group chat, first customer service rep helped and reinstated my account. They didn't say it was a warning or would be a permanent problem! The second time it happened, the rep was extremely rude. He told me it's one of my friends/coworkers reporting me when it's not, that isn't even an option on the phones. He told me it said that I was spamming when I wasn't, the nice rep before explained that their system is outdated and hasn't been updated and it picked up group messages as individual messages!
I am switching over to another carrier by force, not choice. This is absolutely ridiculous.

How does a cell phone service not even having group messaging services in 2022, the EXTREMELY rude customer service rep told me to use a 3rd party app for all messaging? And made awful assumptions about me, cut me off, told me that I was fraudulent when I literally did nothing like that or "spam behavior".
It took 4 calls to even get a decent explanation as I kept getting transferred and hung up on! I spent nearly 40 minutes trying to even get a full answer.
7 years with this service, 5 with the same number. They've absolutely screwed me over to the fullest.
LABEL YOUR PACKAGES CORRECTLY, WITH IMPORTANT INFORMATION.

They permanently locked my # and ruined my phone, BLACKLISTED for being in a WORK GROUP CHAT. They never made it clear anywhere that GROUP CHATS WEREN'T ALLOWED and told me they could sell me another phone and give me a new number!?! How does that make sense?
To ban someone from a service then offer them right back after making a $300+ purchase?
Extremely unprofessional, outdated and sketchy.
I am forced to buy a new phone as I'm disabled and need it for work, and I was almost pointed because I was unable to check my schedule.
There's a reason this disgusting company was sued for 44 million, hopefully we can get another lawsuit and put them out of business.

AVOID THIS UNFIT COMPANY AT ALL COSTS!

If it were my company, I would fire the imbecile in charge pf the "customer service" department. They have NO customer service, are never open, and both text and voice systems for "help" do nothing but add insult to injury.
To think their is some reprobate with their student loan paid off for their Lesbian Horseback Archery Degree that straighttalk hired into a position of helping customers is bad enough. But to envision this Tuesday Night spunk stain actually continue to receive a paycheck while engaging in prison rape of all that is customer service to any other company is downright infuriating.
Some Wizard with an IQ below 83 is sitting on high believing that their savings of $12/year (1/3 of an actual month cost) is enticing enough to get a sane man to give them an "auto-renew" access to their bank card!
And for this sub-par "service" they have actually spent more money to develop and maintain the most unfriendly, assinine, and unworkable set of text, voice, AND online systems.
A bit of advice to any company considering hiring one of these self-pleasuring little trolls who puts previous employment as an "Engineer" for Straighttalk on their resume: If you hire them, YOU should go get your own Engineering Degree in Masturbation, so that you too can be just as $#*!ing ignorant as your future employee.
It is odd... I have never seen a "pre-authorization" charge hit a bank account... yet the actual purchase charge could NOT go through... 20 seconds later. I would like to help out their software morons with a heads-up on the glitch in their system, but alas, since their is no one to talk to, they remain willfully ignorant (much like their dumbass CFO who keeps paying these $#*!tips for this level of incompetence) and will never actually get anything fixed.
This is a direct reflection on the CEO for being such a dip$#*! "leader", that he fails at maintaining his Executives. The CFO for being such a rabid $#*!wit that he wastes the Investor's money on lazy, inbred workers.
The COO for showing more of a love for pisscakes being fresh in the Corporate toilets than actually operating the business.
The CTO for running one of the worst customer service departments since the "technicians" behind the Hindenburg.
And the ENTIRE Board of Directors that have obviously inherited their wealth from men smarter than they will ever be, for continually showing a vote of confidence in the $#*!s mentioned above. If it were money THEY actually worked THEIR $#*! off to acquire and invest, they would have been in bankruptcy by now and back to serving fries at 5-guys where they belong.
This level of ineptitude is a pure showing and validation of what Millenials are capable of when handed a society of ease that was clawed from the Earth by their forefathers and handed to them on a Silver Platter: Absolutely NOTHING.

I bought mybson a new phone and mins for his bd. Less than 2 weeks someone stole it. We reported it to straight talk iblyvto vw lued to saying he'd get his # back when hevgot a newcphine. Well that was a lie. Instead they robbed me as well and we've yet to rwxiver the # or my $s back cause someone changed his 4 digit code. I authenticated how I paid card #s everything only to be robbed. Straight talk wireless should be shut down with thebtibgues of the liars working dir them xutcout and the fingers of the theicescwiekibgvforcthem cut off. I'm very pissed and sick of being ribbed by xooporate bullies