- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
Dog Dog has a rating of 3.27 stars from 93 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dog Dog most frequently mention good quality, and free shipping. Dog Dog ranks 141st among Women's Clothing sites.
This company does not typically respond to reviews
The clothes are great quality, super cute clothes and pretty much identical to what they look like in the pictures. The only thing I didn't like about it was the slow shipping. Now this may be because I moved to a whole different place and I had to switch my address. Also PLEASE read the fitting sizes instead of just clicking what size you regularly are because for a large it's like a medium or possibly even a small. Overall good quality store, just slow shipping and weird sizes
I tried to make a transaction a while ago and each time my card did not go through... I sent an email just now but I am afraid they will not respond. I attempted to pay 5+ times and it did not go through at all. It seemed legit and I was excited for the clothes. I was very disappointed.
I tried to make a transaction a while ago and each time my card did not go through... I sent an email just now but I am afraid they will not respond. I attempted to pay 5+ times and it did not go through at all. It seemed legit and I was excited for the clothes. I was very disappointed.
Tip for consumers:
I was at first intrigued but it turned out to be a scam.
Products used:
None
I finally got my order ($250 for 9 items) after 2.5 months of waiting. I ordered 3 pleated skirts, they look and feel like crunch thin umbrellas and wouldn't hold the pleats if worn. The waist gets really small and there's no room for stretch. I made sure my measurements were accurate to the description, but still everything is too tight, or fits awkward. And their returns/customer service is such a hassle to get through to them that I gave up. Returning the items would cost $50 without any shipping refund and i doubt the package would make it there. Also an item was missing and the hooks some of the shirts used to connect the straps are made of rubber making the shirts unwearable. Really disappointed and regret this purchase.
Tip for consumers:
Don't use dog dog. They use an assortment of brands and are never consistent with quality or sizing. Definetly not worth 2.5 months of waiting
Products used:
None. All products were poor quality, didn't fit, or didn't arrive
I ordered a few things On the 23 of May, still haven't received any updates and the shipping website still looks the same
Hi, sorry for causing you the trouble, we sent tracking email for each order after shipping out. If your email address is correct and you can't find the tracking email, it may be placed into spam, please have a check if needed. Or could you please DM us@storedogdog2 or email us (storedogdog@hotmail.com) about your order informaiton? We will check and send you the shipping updates. Thank you for your understanding.
Best Wishes!
Ordered bunch of stuff like 2 weeks ago, still haven't shipped out, haven't heard anything about it.
Hi, sorry for the inconvenience, due to the coronavirus infection, there's delay in processing and shipping time, but all our staff are trying best to speed up to process. Could you please DM(storedogdog2) us or email(storedogdog@hotmail.com) us about your order information? We will check and send you the shipping updates. Thank you for your understanding.
Best Wishes!
I recently purchased over 100 dollars worth of clothing from StoreDogDog. The website directed me to a PayPal site which I thought was normal but shortly after I paid I received no purchase confirm email and no tracking number. I thought that was sketchy because I've purchased many things online and I've always received a purchase confirm email with a purchase ID number right after the payment. I waited 2 days before i emailed the company and then it took them 2 days for them to respond. The response was very poorly worded and almost made no sense. They said they had no order information of my purchase in their system and to send them my address. I quickly sent an email back with all my info and then they ghosted me. Such a shame because I was really excited about the cute clothing I was gonna receive. I will be looking into a fraud investigation with PayPal and this so-called "business".
We are very sorry for the inconvenience, our system will automatically send order confirmation email once the orders are placed. We can often track your order with the right order number or email address. If there's any problems with your order, please email us for more details. We can provide reship/refund service. Thank you for your understanding.
Best Wishes!
Ordered an item from these folks and have been unable to contact them. HMMMM, a return phone call!?
Tip for consumers:
Good luck trying to get a hold of these folks!!!
Hi, we are very sorry for the inconvenience, we have shipped out your order, if the email account you put is right, you will receive the order confirmation email and tracking email from us.
And if there's any problems with your order, please contact us via instagram@storedogdog2 or email us (storedogdog@hotmail.com), we will reply all our messages within 24-48 hours, we would like to find a better way for the problems.
Thank you for your understanding.
Don't bother to buy anything from this site. The supplier is based in China so it takes extra long for the items to arrive. Their email mentioned that it would take 10-25 days to receive the item and while I did receive in the end, it took a month and half. I emailed their customer service and was told I would receive a refund but I never did. It's better to buy the items off of Yesstyle since the items are similar on their site and it's coming from Hong Kong, which has a faster delivery date.
We are very sorry that, you didn't have a happy shopping experience in our store, we provide reship/refunds service and will definitely perform it if there is any problems with the products, please let us know and talk with us about more details, we will try best to deal with it. Can you email us? We here always want to offer best service to our customers. If you have any other problems, please let us know. Thank you so much.
Best Wishes!
I completely forgot about this store until I saw an email from them. I ordered a pink pleated skirts close to 2 years ago now. At first I read the reviews and thought this store was amazing! But boy I was wrong. It was about 1 month later and I thought, thats weird my item hasnt arrived yet, so I waited another week before I emailed asking where my item would be and they never responded! Now, almost 2 years later my item has still not arrived. Very disappointed to say the least! To be honest what would you expect from clothes cheaply made in a factory in china?
Hi, we are very sorry for causing you the trouble, could you send DM message via instagram@storedogdog2? We are not sure if there's some problems with our email system so that we can't receive your mail, because my colleague will check and respond all our emails almost every day. Any problems, feel free to contact us. We will try best to solve it for you. Thank you for your underdstanding.
Best Wishes!
They decline my card every time i try to get something... i don't shop there anymore because of that
Hi, we are sorry for the inconvenience, as for the problems you met, it's checking safety from the payment company, they need to make sure all payments are processing under safe circumstances.
We can send you more details about the problems, if you would like to try again, just message us or email us. We will offer further help to solve this probems.
Thank you for your understanding.
Best Wishes!
Bought the retro dragon dress and a punk barbwire choker. Both arrived as shown in just 2 weeks (China to Caribbean) I messaged CS 1st week and they answered (IG to email). I am satisfied with service and products. Dress came with free cute butterflies face tattoos. ()
Thank you for your recognition.We appreciate your support and look forward to serving you again in the future.
So, I purchased two sweaters from the dog dog website and contacted them after it took over one month to ship out. They told me it would be another week or so and once it was "shipped" I was provided with a link that had inaccurate shipping info. I contacted them for a refund bc I had payed over 30 dollars and they continued to tell me that half my order was canceled without previously notifying me and shipping out my other sweater right after so I have to wait even longer (they told me three weeks or so). The person I was emailing then told me I would receive a refund for only one sweater (which I had not received yet) and am not allowed a refund for my second item. This is despicable and I never anticipated such bad customer service. I never write reviews but their emails and service was very unprofessional.
Products used:
didnt receive any items
Hi, we are very sorry for causing you the trouble. When you placed the order, we were on long vacation of CNY2021, most factories stopped manufacturing and shipping companies stopped working during the holidays, so what we can do at that time was to ship out our existing stocks for you first so that you can receive part of them, we won't cancel your order by ourselves unless we get your confirmation. Maybe there's something wrong with payment system while checking out. If there's any problems with orders, we hope that you can contact us on instagram@storedogdog2 or send us emails(storedogdog@hotmail.com) about the details, we will try best to solve for you. Thank you for your understanding.
I waited for 5 MONTHS for my clothes to come and they never did. They also refused to give me a refund even though they had promised me one. Huge scam never order from here
Hi, sorry for the inconvenience, could you email(storedogdog@hotmail.com) us your order info so that we can check your email records? We promise that you will get package from us, if not, we will reship or refund as we say. If there's still some problems with your order, please feel free to contact us, we will try best to solve it. Thank you for your understanding.
I purchased my items middle of March and its the middle of May and they havent updated shipping since April 14th. I've accepted my items wont come and that I'm out 40 dollars. You are better off using shein or amazon.
We are very sorry for the inconvenience, due to the coronavirus, shipping delays out of our control. Could you please email us with your order number or email account? We will check the status and send you more details. And we can promise that you will receive the package from us, if not, we will reship/refund for you. Thank you for your understanding.
Best Wishes!
I ordered over $150 worth of clothes on this site in beginning of april and never got my clothes or any refund. It was my moms money and i need to pay her back. I want a refund soon please
Hi, sorry for the inconvenience, could you email(storedogdog@hotmail.com) us about your order info so that we can track and check what happened to your package? We promise that you will receive package from us finally, or we will reship or refund you. Thank you for your understanding.
The shipping was good it came in 2 weeks. I ordered two pants and some shirts just to test out. It was a big mistake. The quality is_OBVIOUSLY_ bad... For example the strings
On the pants were sticking out and i am very scared to even wear them. Then I got rainbow t shirt and the patch in it was sticking out. The care bear t-shirt was probably the biggest disappointment because the print was awfully made. The angel shirt thing was terrible as the strings were sticking out again and the material was just not it. I would more likely buy from H&M, even they have better clothing and almost as cheap. IT WAS A BIG MISTAKE
Tip for consumers:
Don't buy..
Products used:
None
We are very sorry for that you didn't have a happy shopping experience in our store, as the factory produce the item in a large amount once. There is something wrong during the process, so we have removed the bear tee from our website, we here always want to offer best service to our customers. Can you email us? We will reship/refund you, we would like to have a chance to deal with this problem, thank you so much! If you have any other problems, please let us know.
Best Wishes!
Ordered a package, took 7 weeks to arrive. When it came everything was damaged and 3 sizes too small. When I asked for a refund they said I'd have to pay to ship the items back out of my own wallet, and then once they received it, I might get a refund... Terrible company, not to mention the broken English making communication almost impossible. Do not buy from here!
We are very sorry for not giving you good shoppping experience, all the problems you mention we are trying hard to do it better, two years ago we set up our company not very long, there will be some shortcoming in our system, but believe that we are changing it into a good position. Hopefully we can have the chance to serve you again and we will provide more comfortable service, a thousand thanks!
Best Wishes!
Scam scam scam. Never got order or refund of over 300.00. And they don't reply to emails. I've sent one daily for weeks now and it's never answered
We are so sad to hear what are you experiencing, can we have a chance to explain what happened?
We open our store over 5 years (email: storedogdog@hotmail.com, website: www.storedogdog.net, https://shopdogdog.myshopify.com), mainly running girl clothing and accessories all the time, never selling the scooter.
We have received mails from many people meeting this problem like you, someone used our name (storedogdog.net) selling scooter in shopify, scamming money! After our explanation, customers have already known what happened to their order, so they are trying to resolve this issue from the bank or other ways. Therefore, can we know your email account or email us? We really want to email you more details which we collect from those kind customers, thanks for your understanding.
SCAMMED. I was waiting for my package and it NEVER came. I don't know if it was the delivery or whatever but it said I had already signed it but I NEVER DID I spent over 200 dollars for this and this is what I get
Hi, sorry for the inconvenience, if you ordered through our official website(https://www.storedogdog.net/), we guaratee that you can receive your package from us, if you haven't gotten your order, could you please DM us via instagram@storedogdog2 or email us(storedogdog@hotmail.com) about your order info? We would like to solve the problem for you, thank you for your understanding.
Best Wishes!
My order came in late. It was the wrong color and size. Good fabric but worthless since I couldn't wear it. I'm so disappointed $20 down the drain.
We are very sorry for that, we can offer reship/refund service if there is any problems for your order, please email us and let us know, our aim is to provide our sincere service to you, thanks for your support.
Best Wishes!
Now, I only ordered shirts. However, the quality is swim-suit like and feels disgusting on the skin. NEVER AGAIN.
We are very sorry that, everyone's skin reacts differently to the material, we here can offer reship/refund service if there is any problems for your order, please email us and let us know, our aim is to provide our sincere service to you, thanks for your support.
Best Wishes!
I have a paid confirmed order #1111 since early last month but it has'nt been delivered to date.
Pls advise. Thanks
We are so sad to hear what are you experiencing, can we have a chance to explain what happened?
We open our store over 5 years (email: storedogdog@hotmail.com, website: www.storedogdog.net, https://shopdogdog.myshopify.com), mainly running girl clothing and accessories all the time, never selling the scooter.
We have received mails from many people meeting this problem like you, someone used our name (storedogdog.net) selling scooter in shopify, scamming money! After our explanation, customers have already known what happened to their order, so they are trying to resolve this issue from the bank or other ways. Therefore, can we know your email account or email us? We really want to email you more details which we collect from those kind customers, thanks for your understanding.
Storedogdog is a company based in china. Sure the prices are cheap, but you get what you pay for, quality is horrid. When you attempt to contact them as an english speaker, the reply is not understandable being written in broken english, very unprofessional, very unaccomodating company.
We are very sorry for that your shopping experience fell far short of your expectation in our store, and we are very sorry for our bad English, we are overcoming the language barrier all the time and making our great effort to provide better service to you, hope you can give us a little time to improve ourselves. If there is any problems in products during your shopping, please let us know, we will try our best to solve it. A thousand thank!
Best Wishes！
I love shopping from shoredogdog, but now they are a MESS! They're packages usually come quick, but for some reason its been almost a month and NO UPDATE of my package. It was also a christmas gift for my younger sister. I contacted them and they responded with "Hi, we are very sorry that, your order was shipped out before we emailed you tracking information, as Black Friday and Cyber Monday, epacket and USPS have many packages, sometimes the tracking information do not update, but it is on the way to you, and shipping delay some days, and you should get it next two weeks, thank you~~" REALLY STOREDOGDOG?! So dissapointed! I was also a promoter for their instagram acc and said they'll pay me but when i code was used, they never sent me the money. They also respond in petty ways and don't seem to care. They've really changed my mind on them.
Hi, all our package were shipped out before you received the tracking emails, but the shipping will be out of our control on way shipping, we believe that you can understand this, when meeting some important festivals or holidays, a great demand will have a great effect on the processing. As for the promotion, we certainly will send you commission when we are online, thanks for your understanding.If you have any other problems, please let us know, thank you so much!
Best Wishes!
Gain trust and grow your business with customer reviews.
Buy the cutie items here! Free Shipping worldwide! Over $40/$80 will get a free gift! Tag us your customer show! storedogdog@hotmail.com
Hi, we are very sorry for the shipping delay, as we were on long vacation for CNY2021, most factories stopped manufacturing and shipping companies stopped working during the holidays, we just came back to ship again after the holiays, so we spent a little more time to processing our orders than usual. If there's any problems with orders and products, hopefully that you can contast us on instagram@storedogdog2 and email(storedogdog@hotmail.com) us, we will try best to do what we can and solve the problems for you. Thank you for your understanding.