• StoreBattery

StoreBattery

Overview

StoreBattery has a rating of 4.36 stars from 416 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StoreBattery most frequently mention good condition, customer service, and fast delivery. StoreBattery ranks 3rd among Laptop Batteries sites.

  • Service
    57
  • Value
    60
  • Shipping
    58
  • Returns
    21
  • Quality
    57

Proactively asks for customer feedback

Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
76
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What reviewers want you to know

Positive highlights

  • Laptop was good as new after the replacement battery.
  • Great customer service with swift and efficient responses to eliminate any doubts about their authenticity on the site!

Critical highlights

No critical highlights yet

How would you rate StoreBattery?
Top Positive Review

“Good Service!”

Rysk L.
7/6/22

Everything went well and received my battery within 7 days! Will definitely come back for my future orders. Thank you!

Top Critical Review

“Battey not working and warranty no response”

Sengodan V.
4/9/22

I purchased battery based on positive reviews. During the warranty period, battery failed and stopped working. I sent warranty assistance request and waiting for 3 months to get the problem attended. I hope that the company will honor its warranty

Reviews (416)

Rating

Timeframe

Other

Reviews that mention popular keywords

replacement battery (55) customer service (35) laptop battery (62)
Thumbnail of user kweksino
1 review
0 helpful votes
May 7th, 2022
Verified purchase

The battery can be fitted easily onto my notebook. However, it seems to consume completely within 5 hrs after each full charge as instructed if continuous use. Not sure of the causes

Thumbnail of user songx
Amy X. – StoreBattery Rep

Hi. Sorry for the trouble. However, when the battery is fully charged, the normal use time is 3-5 hours, which is normal. Thank you for your understanding.

Thumbnail of user haiyimn
1 review
0 helpful votes
February 23rd, 2021
Verified purchase

The battery (order *******) took 10 days to arrive and delivery time is quite acceptable. The battery was packed nicely and secured to prevent damage. Installation was easy and testing was on the way. After a full charge, the battery could only last 2 - 3 hours. I was expecting more as the original battery could last double that time. I guess this is better that having a dead old battery. I am pleased that I was able to get the replacement for such an old notebook and I could still use the notebook for a few years more.

Thumbnail of user cosmasp
1 review
1 helpful vote
May 2nd, 2020

Thanks to StoreBattery. The adapter can charge replacement battery for Dell XPS 13 9350 from StoreBattery.

Thumbnail of user yahj
1 review
0 helpful votes
March 10th, 2021
Verified purchase

This is my 2nd purchase with storebatteries for my 2011 mbp. First battery lasted 5 years 2016-2021, now begins the 2nd battery. Hope it will last another 5 years. The first battery died without any float, and gives more than 30 cycles from under 80% capacity to completely dead at 1.8%. One minor issue is that this time the alignment of screw holes is not so good, it is hard to put all 3 screws fit, but 2 is fine.

Adding comment: 1. Super good customer service as in they helped to make sure i am purchasing the correct modal battery by a few email conversations with old battery photo
2. Delivery quite fast, it reached me in 8 days after modal confirmation.

Products used:
replacement battery for mbp

Thumbnail of user kly
1 review
0 helpful votes
November 27th, 2019

Was looking for varies battery suppliers, came across storebattery.sg
Was skeptical at first as its a online store but decided to give it a try. Cheapest and most detailed among my searches. And was glad that order came within 3-8 days as stated. Battery was up to our requirements although compatible for use, packaging was very standard. Hopefully it goes well, and will get more from them including power adapters.
555biz

Thumbnail of user carmelled1
1 review
0 helpful votes
June 2nd, 2020

The battery was in good working condition when received. Delivery was faster than what I've expected.

Thumbnail of user songx
Amy X. – StoreBattery Rep

Thank you for your comments.It usually takes only 6-9 days for the package to arrive in Singapore.

Thumbnail of user ngc11
1 review
0 helpful votes
November 18th, 2020

First order of 2 batteries for old laptops which works well (about 4 hours before the low battery indications appears). Thought they are local but shipment came from China instead. Hope it will last.

Products used:
A32n1331 (*******77930-1)

Service
Value
Shipping
Quality
Thumbnail of user songx
Amy X. – StoreBattery Rep

Thank you for your comments. We all ship from China, and it only takes 6-9 days to ship to Singapore.

Thumbnail of user benedictc22
1 review
0 helpful votes
May 30th, 2020

Received timely based on estimated shipping time, just started using so have yet to assess how well the battery is. But things look alright so far

Thumbnail of user jct14
1 review
0 helpful votes
March 28th, 2021

Ordered a battery for my laptop from storebattery.sg online and received it around 5 days later. So far battery has been decent. However battery life don't seem to last as long as the one that came initially with the laptop. Maybe it has to have some kind of break-in time? Will see how it goes.

Thumbnail of user songx
Amy X. – StoreBattery Rep

Generally, Ship to Singapore only 3-8 days. Any problem, please let us know!

Thumbnail of user markt1005
1 review
0 helpful votes
December 14th, 2020

Received battery in good condition and it works perfectly so far, Very good customer service from Amy who responded very promptly with all necessary information. The only comment I have is the delivery took too long. The battery arrived in my country after 8 days of placing order but sat in the local warehouse for another 6 days without any action. Despite several calls to check on the delivery, there was still no confirmation of delivery. I eventually have to go down to the warehouse to collect it myself. Very very bad service from the local delivery. I suggest StoreBattery gives the customers the option to choose different paid delivery services. Would have given it a 5-star but because of the local delivery...

Thumbnail of user songx
Amy X. – StoreBattery Rep

Thank you for your comments.We are sorry for the trouble.Our website ship the goods within 48 hours after customers place the order.

We shipped the parcel from China. After the package arrived in Singapore, it was delivered by the local logistics company in Singapore. Since it is almost the end of the year and there are so many packages, the delivery delay may be caused.We have spoken to them about the situation and asked them to address the issue as soon as possible. Sorry again for the inconvenience.

Thumbnail of user dext5
1 review
2 helpful votes
September 27th, 2018

Unable to find the replacement battery for my old tablet... manage to find it here.

Fast delivery and good battery...
Done 2 re-charge cycles and everything work well...
Cheaper and more environmental friendly to just change the battery then get a new tablet.

Thumbnail of user dannyc249
1 review
0 helpful votes
November 24th, 2020

Purchased 2 batteries to replace Hp and Lenovo laptop. Received items in good condition. Quick delivery. Listed as "Genuine" but cannot find any Branding on the batteries. Working fine after replacement, but whether can the batteries last.

Thumbnail of user songx
Amy X. – StoreBattery Rep

Thank you for your comment.The battery we sent to you is original. Only we erased the brand with black pen and used a replacement label to cover it. You can compare our battery with your old battery. They just differ from the logo that ours are erased. You just have to tear off the label and wipe off the black ink to see the Logo. Thanks.

Thumbnail of user dariusc16
1 review
0 helpful votes
April 2nd, 2020

The battery works as advertised and the shipping was relatively prompt. However, I noticed that the amount deducted from my credit card was $55.30 instead of the listed price of $54.80. Not sure why that is the case but could be an exchange rate issue.

Thumbnail of user songx
Amy X. – StoreBattery Rep

Thanks for your comments. Because some batteries are similar in appearance and model, we will check the specific parameters of the batteries with the customer before shipping. Thank you for your understanding.

Thumbnail of user henryc512
1 review
0 helpful votes
June 17th, 2020
• Updated review

Received an email from them after a month for the refund offer. I saw some really good reviews for the shop so I might be the only one very unfortunate with this battery issue. At least they did not abandon my issue and gave me a refund after a while. It is possible that my battery model is just too rare because my laptop is not a popular laptop, so the battery fabricated by their supplier is one off and not good.

I would emphasize that their communication and support is good. The only issue for me is the product from their supplier and maybe the product is not good because my battery is very rare.

Tip for consumers:
If your laptop model is mainstream and popular like surface, xps and macbook maybe can use their battery because Ive seen some good reviews too for their service. Maybe my model is just too rare.

Products used:
Received a refund instead because the battery provided was problematic, had issue with holding charge.

Service
Value
Shipping
Quality
Initially I thought they were good but the batteries I received had issues which are not resolved.
May 18th, 2020
• Previous review

I kept receiving issues after issues after using the batteries from them. These are not original batteries and I spent $90 on it. I cant even use the batteries now because they die at 50% charge every single time. No solution from them and I would not order from them again. I even sent a video proof of it but they have not responded for a month now.

Thumbnail of user kevinw960
1 review
0 helpful votes
December 8th, 2020

Good received in excellent condition. Good performance and received on time.The price is really good. Great Job

Tip for consumers:
Good service

Products used:
Asus battery

Service
Value
Shipping
Returns
Quality
Thumbnail of user ivanh54
1 review
2 helpful votes
December 8th, 2018

My battery broke down and I purchased a replacement battery from storebattery.sg. The delivery was well packed and arrived in around 10 days. I have been using the battery for around 7 days now and am happy to report that the battery works well!

Thumbnail of user swes2
1 review
0 helpful votes
September 30th, 2020

I have ordered replacement battery from online and it's really good and delivered goods to my place on time.

Thumbnail of user alexandrek20
1 review
0 helpful votes
January 28th, 2021

Delivery was a little pricy, paid $8.50 SGD but it came within their advertised 4-8 working days (8 working days for me). Battery for my LG Gram 13Z970 fits, although Intel's software says it's a 72Wh battery instead of a 60Wh one, but I'll take the extra capacity.

Products used:
Laptop battery.

Service
Value
Shipping
Quality
Thumbnail of user songx
Amy X. – StoreBattery Rep

Thank you for your comments. Because we shipped the goods from China, the freight SGD8.5 is a standard after our calculation. Thank you for your understanding.

Thumbnail of user dangh6
1 review
0 helpful votes
October 26th, 2020

Received the Lenovo100s-11IBY charger in good condition and working well. Fast and prompt delivery. Well done.

Thumbnail of user haironn
1 review
0 helpful votes
April 16th, 2020

Getting replacement batteries for my laptops be it internal or external type could not be any easier than sellecting the correct model from the vendor's website. The batteries are delivered to my doorstep as promised.

Thumbnail of user fs34
1 review
0 helpful votes
March 14th, 2017
Verified purchase

My Microsoft power cable arrived in good shape. Am looking forward to it lasting longer than the last one!

Thumbnail of user irenec89
1 review
1 helpful vote
August 1st, 2018

Ordered on 6 Jul, received on 17 Jul with good condition. Dell Vostro 5459 laptop battery. 43Wh Standard. Type: D2VF9,3750mAh

Service
Value
Shipping
Quality
Thumbnail of user patrickl152
1 review
2 helpful votes
July 31st, 2018

I simply ordered the exact battery part number for my laptop and it arrived within 2 weeks. Pricing reasonable.

Thumbnail of user beht
1 review
0 helpful votes
December 8th, 2020

It is functioning very well and it was delivered promptly. The seller also replied to queries promptly. Indeed, very nice experience buying from the store.

Thumbnail of user songx
Amy X. – StoreBattery Rep

It is our great honor to bring you a pleasant shopping experience. Welcome to your order next time. Best regards

Thumbnail of user susanp180
1 review
0 helpful votes
June 12th, 2017
Verified purchase

So far so good, arrival within estimated duration!

Please waive the request on at least 100words for writing your review, it make me feel like giving up to write this review.

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Company Representative

Thumbnail of user songx
Amy X.

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