This website seems to be closed. Find similar businesses
  • Paramount Parts Store

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

Paramount Parts Store has a rating of 1 star from 1 review, indicating that most customers are generally dissatisfied with their purchases.

How would you rate Paramount Parts Store?
Top Critical Review

“Refused to return/exchange my item”

D N.
1/23/18

I bought a side mirror from their site that matched all the specs for my vehicle (model, make, year, trim). Their vin number search did not find anything for my cars vin number (2017 KIA). The item description stated power folding. I received the item and plugged it into my vehicle to test it. It did not fold. I called them twice on the day I received the item and got voice mail both times. I left a message and by the afternoon of the following day, I had not yet received a message. I decided to email them with my situation. I then received an email stating that since I had installed the part, they could not exchange it. I explained that their website description for the item is incorrect, and that I hadnt installed it, only tried the plug to see if using the folding button in my car worked, but they did not want to honor even an exchange. I am now down $300 and have to purchase the correct item for my vehicle. In this day and age, I wasn't expecting such poor customer assistance. Steer clear!

Reviews (1)

Rating

Timeframe

Other

Thumbnail of user dn72
1 review
0 helpful votes
January 23rd, 2018

I bought a side mirror from their site that matched all the specs for my vehicle (model, make, year, trim). Their vin number search did not find anything for my cars vin number (2017 KIA). The item description stated power folding. I received the item and plugged it into my vehicle to test it. It did not fold. I called them twice on the day I received the item and got voice mail both times. I left a message and by the afternoon of the following day, I had not yet received a message. I decided to email them with my situation. I then received an email stating that since I had installed the part, they could not exchange it. I explained that their website description for the item is incorrect, and that I hadnt installed it, only tried the plug to see if using the folding button in my car worked, but they did not want to honor even an exchange. I am now down $300 and have to purchase the correct item for my vehicle. In this day and age, I wasn't expecting such poor customer assistance. Steer clear!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

How do I know I can trust these reviews about Paramount Parts Store?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Paramount Parts Store?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business