StickerTitans has a rating of 3 stars from 55 reviews, indicating that most customers are generally dissatisfied with their purchases. StickerTitans ranks 18th among Stickers sites.
Had a lot of problems with vistaprint because they don't have the sticker where there are no backgrounds. I just wanted letters. I called james at sticker titans and he was able to help me get exactly what i needed. I found the business to be very professional in customer service and excellent quality in the decals.
I'm a graphic designer and have customers that want things printed for them. I've been working with James over at StickerTitans for about four years now. I send him the art work and he prints and ships blind, so my customers don't know that it's coming from them.
A great way for me to make a living working from home.
So unprofessional, and an $#*!... all over a simple misunderstanding. My bank screwed up but I was blamed and cussed, called idiots and $#*!s. What kind of "professional" business uses that kind of language? I could post screen shots but there are to many so I'll just post the last one I took.
Very unfriendly and unhelpful customer service. Spent $40 on a decal couldn't use. First I communicated by email with sticker titans which was extremely confusing, so then I called them and the person I spoke with was rude because I couldn't understand their pricing on their web page. He gave me no understanding how this would fit on my car window even though he new what kind of car I had. Don't waste your time and money on this company.
Very rude and not willing to help. Purchased 2 decals in a very short time and wanted to buy another one. Needed an advice as to how to design it so the fonts are the same size as the previous two. They pretty much said they don't have time for giving me any advice on the phone and I should send them an email. When I sent them an email they responded pretty much the same way. Order whatever I want at my own risk or have them design it and probably charge me for that. The product at self is OK but I am sure other places can do the same and be more polite...
I had communicated james for my business car warp design over the emails. I like the designs but i had couple of questions about the measurements. James not only told me to contact him by email only but also acts like super impatient.
I think a little then try to call them again since i am worrying about the i wont descript the issue good enough?
James start raising his tone like there is an " karen" try to attack me. And i decided to stop doing business with this guy, and he called me back and said " $#*! u " to me!
This business acts like a crying baby or crazy " karen", so funny!
James just called me and cancelled my order because I asked for a change. I am just a business owner. He cancelled the order because I asked a question. He says I am wasting his time. I finally got my logo fixed. I finally got my message for my business and I really wanted to get my logos from this guy and unbelievably he cancelled the order now that it is done.
I am pleased with my sticker. It is beautiful and the instructions were easy to follow. I followed the first few steps perfectly. I missed one. Quite comic actually. I missed the step in which i was suppose to remove the clear plastic. I got past the blonde and figured out why i couldn't see out of my back windshield.
My 9 year old had a virtual birthday (due to this god forsaken covid).
We still wanted to make it as festive as possible, but as a single mother, I didn't have too much money to spend.
James at stickertitans decided to donate a backdrop FOR FREE for my son's bday so that we could have a zoom bday. Thank you so much!
As soon as I was able to communicate my needs with these guys, they made it happen. With our new branding of the business, and changing hours, we needed that reflected and StickerTitans did a beautiful job! Simple, clean and perfect. Exactly what our brand needed.
Definitely working with them more in the future!
I asked for many variations on design proofs and these were done methodically for many iterations before I was even asked to make the payment.
I've been purchasing signs for 20 years, and never does a company offer free design BEFORE asking for money.
Great integrity, service and pricing. I will be back for more.
Sign quality was ok. Most of the rounded corners were jagged. I was also so sad during installation, the magnetic cling pulled one edge over itself and ruined it. I wish I knew that 2 people were needed to install.
I've been working with stickertitans for the past year and I've always admired how fast they were able to ship out the stickers to me.
Print quality is great and I have no complaints.
Printing and design are on point. Now, you can say that about a lot of companies, it's just putting ink on paper. But the reality of running a business is that things can go sideways. After a couple of hiccups (mostly my fault ie two email addresses, applying the decal wrong), I can honestly say that they went out of their way to make it all right.
Have several banners and stickers planned.
First time customer and really found the process easy to follow and the pricing very good. I'm a brand new business owner and I love that the staff told me the best options.
From beginning to end, every step of thee way was professional and courteous. The gentleman on the phone was extremely efficient and knowledgeable. Great place to do business with. Will be customer again.
I was extremely impressed by their work and can't thank them enough. My vehicle decal arrived quickly and looked amazing. They are currently working on a banner for me and I cannot wait to receive it.
Thank you!
Fantastic pricing and services. I ordered on a Friday and received the stickers the very next Thursday. What I ordered was 100% custom. It's amazing how fast they did that.
Thank you!
When I emailed them my logo they told me the pixels were too low. I needed to hire a professional. I'm a new business just getting off the ground and I couldn't afford one. They were very rude in the email and not helpful at all. I didn't realize it was so easy to enlarge and get a better pixel until I went with Best of Signs, they walked me through the process and in one day my order was finalized and on its way! Very nice people. There was no need for them to be so impersonal. Hire a professional was the easy fix. Guess they didn't care if they made a sale or not.
I'm very sorry you felt this way Ethel.
I did want to clear up one thing. You'll find that the sign you got from Best of Signs will be blurry, as your file was blurry. Other companies (like Best of Signs) do not take the time to tell customers that files are blurry. We do.
I'm sorry that you didn't like to hear that your image was going to be blurry, but we take great pride in producing very high quality signage. This wasn't possible with the image you provided.
Furthermore, Best of Signs does not provide the same item that you were inquiring with us. We sell VINYL LETTERING, in which each and every letter is CUT (not printed). Because of this, we cannot just increase the resolution like you did and print a blurry photo... because we're not printing anything. We need to convert your image as a vector file to tell the software where to CUT.
I guess the only choices we had was either have you unsatisfied with us telling you your artwork was low in resolution, or say nothing... take your money... and then have you unsatisfied with how poorly the result came out.
I do apologize that our efforts to ask you to get a higher resolution file had offended you.
I ordered a sign from another reputable company who would not even take the time to send my proof back! StickerTitans was very personable, sent my proof back immediately and did a fantastic job in great timing! I was very impressed and will do business with them again and again and recommend them to all of my friends!
Answer: I researched several companies. I purchased a window sign first from VistaPrint. They're website is much better, but they didn't provide the item I was looking for, which was vinyl lettering. StickerTitans provides excellent vinyl lettering.
Answer: Yes, legit company. They have phone number and real life person answer. 4705852229 if you don't believe me.
Thank you so much!